1/5
GooglePoor communication and lack of effort. I listed my flat for sale with this agency and agreed on a price at the start. In six months, they managed only three viewings and barely communicated …
Trusted Agent profile · Windsor and Maidenhead
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Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThe experience is great.always can get…
The experience is great.always can get feedback on time when I have requirements.
5/5
GoogleBernadette Martin has been very helpful and informative throughout the sale process which has made the transaction move easily along and having kept me informed throughout the transaction with regular updates.
5/5
GoogleSold my house using Prospect- excellent service from everyone, especially Bernadette who managed to rescue the sale on several occasions giving me good advice and support every step of the way.
5/5
TrustpilotSasha Byrne
I have been dealing with Sasha Byrne for several months now, supplying a cleaning/clearance service as required for her portfolio. Sasha is polite, friendly and efficient. she provides plenty of business leads and everything goes smoothly as she is so organised.I look forward to dealing with her in the future and wish her all the best.
5/5
TrustpilotHelpful Agency
Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.
5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
TrustpilotVery happy with the Rental Team at Prospect
Sasha Stevens has been handling our rented property`s maintenance , rental agreement and its renewal and we have been extremely pleased with her promptness , efficiency and politeness at all times. She has an eye for detail and any difficult issues have been handled by her with patience and professionalism. We would recommend her and Prospect to anyone and all.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.
5/5
TrustpilotAbi is a great example of what a good…
Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.
5/5
FacebookI would highly recommend this local estate agent!! I have bought and sold with them four times now over the last five years and dealt with three of their offices across that time. Every office and every staff member I came across were amazing. They really believe in offering outstanding customer service and from someone who has a strong customer service background it didn’t go unnoticed!! Thank you again prospect for all your help over the years! 💚💚
Agent replied · 18 March 2026
Thank you so much for the wonderful review Shannon. We are delighted to hear you've had such great service. We hope you're enjoying you're home and look forward to hearing from you when you're looking for your next :)
5/5
TrustpilotCharlotte Morgan
Charlotte was very helpful when I enquired about a house and organised a viewing the very same day. She was on time and answered all my questions. Thank you Charlotte
5/5
TrustpilotChloe Reilly is an asset to Prospect.
Chloe Reilly is an asset to Prospect.Chloe Reilly has been our property manager for many years. We have always been impressed with how quickly and efficiently she has dealt with repair and legal problems. We have appreciated Chloe’s professional advice and help. Long may she be our manager.
5/5
TrustpilotA Big Thanks to Sasha
Thanks Sasha, the property manager, for being really helpful in assisting all the issues I raised. I rent an apartment which is managed by Prospect earlier this year. Recently, there was a moth issue in the apartment. Sasha was extremely professional and she helped to get it solved quickly. Highly recommend!
5/5
TrustpilotGoing the extra mile…
Chloe is always friendly and helpful whenever I have an issue with our property and she goes the extra mile by calling me after work has been completed to check if all is satisfactory. I would not hesitate to recommend her or the agency’s services as a whole!
5/5
TrustpilotNikki Gardner my property manager is a…
Nikki Gardner my property manager is a star and always helping quickly
5/5
GoogleExcellent service as part of our rental renewal - Virginia was extremely helpful in liaising with the landlord to help us agree the best renewal terms for us going forward.
5/5
GoogleBernadette was incredibly helpful and kept us informed of the process throughout, really grateful for all her efforts in selling our flat and finally being able to get a house.
5/5
TrustpilotAbi was phenomenal and extremely…
Abi was phenomenal and extremely helpful. She waited for us once we were stuck in traffic and she was always so nice and always keen to help..Just extremely professional and knowledgeable
5/5
TrustpilotSavannah has been absolutely amazing
Savannah has been absolutely amazing. I have just moved into my first home and Savannah made the whole experience so stress free and easy. She contacted me as soon as the property came on the market and was faultless from there on in! She was so reliable and nothing was too much hassle, I cannot recommend her enough!
5/5
TrustpilotCouldn’t have asked for a more on the…
Couldn’t have asked for a more on the ball, understanding, professional and friendly team. Matt was incredibly knowledgable and always had suggestions or advice to give. Couldn’t recommend them more!
5/5
TrustpilotSasha Byrne is excellent
Sasha Byrne is excellent, she's been looking after renewals for 2 of my properties several times now and her prompt and efficient communication is way above the average experience at Prospect
5/5
TrustpilotOn a mission to find a suitable place…
On a mission to find a suitable place to live for myself and my daughter, after an unforeseen life situation. It was wonderful to meet Charlotte, she presented as highly professional, kind and respectful of needs. Based on this initial interaction, I would recommend Prospect Estate Agents. Thanks
5/5
GoogleIn my experience, Prospect is the best lettings/estate agency in the Maidenhead area. I personally worked with Harrison, who was excellent. Very responsive, proactive, and helpful. Tried to work with other agencies in the area which was very disappointing and truly made Prospect shine.
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