1/5
GoogleExtremely Disappointing Experience with Prospects, Unprofessional and Unresponsive …
Agent replied · 14 June 2025
Hi Ihab, We’re sorry to hear that you felt our service fell below expectations. … More
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI can’t praise Nikki Gardner enough
I can’t praise Nikki Gardner enough. She’s highly responsive, calm and provides useful solutions. A true professional.
1/5
GoogleSpoke to someone over the phone. Guy appeared rude asking all sort of personal questionw made me feel really uncomfortable. Won't be using prospect for sure.
5/5
TrustpilotHighly Recommended
I’ve been a tenant for several years and have always had a really positive experience with this property management company, especially with my property manager, Lynne Jones.
5/5
TrustpilotBeth has been amazing
Beth has been amazing! Without her help we would have struggled to have got the sale over the line.
5/5
Trustpilotcheers Kenny!
Kenny was really polite and patient during the viewing. He answered all our queries with due diligence.
Agent replied · 23 October 2024
Thank you for your 5* review, Pujayita.
5/5
TrustpilotKenny was good and helpful
Kenny was good and helpful and got good understanding about the property. Happy to have more chat.
Agent replied · 23 October 2024
Thank you for your 5* review.
5/5
TrustpilotAgnese Rees
Agnese Rees has been our property manager with Prospect for a few months. As new landlords, she has been very good at keeping us up to date with all surveys and requests and has been very good at finding solutions every time we needed it. She was also very flexible with her approach. Hope it all carries on like this!
5/5
TrustpilotGreat service thank you Savannah
Savannah Quirk was the New Sales Agent who dealt with our show round and let us just say how amazing she Is! Right from organising the viewing to the handover she was accommodating and polite. Always at the end of a phone call she even organised a last minute viewing on a Sunday! Could not recommend highly enough and is definitely an asset to Prospect
5/5
TrustpilotWe've just let our property through…
We've just let our property through them. Jordan and Sam were super helpful from the get go. And now the admin team has been brilliant. Hopefully the relationship continues to go as smooth as it has been.
Agent replied · 23 October 2024
Thank you for your 5 star review!
5/5
GoogleInitial problems during house sale, poor communication , Manager never available, staff not up to date with issues. Step forward Colin new assistant Manager -thank you Colin you certainly made a difference, I hope your problem solving …
Agent replied · 10 November 2024
We are disappointed that you had initial problems, but are delighted that Colin ensured your sale went through. Thank you for posting this review, as your comments have been taken on board.
5/5
TrustpilotProspect and Natasha has been extremely…
Prospect and Natasha has been extremely helpful finding me properties that suits. Communication was very easy and in time. The amount of information provided was great. I would like to thank you Natasha and Prospect for the service.
5/5
TrustpilotLetting
Charlotte Morgan made the whole letting process very easy for me, even though it has been 20+ since I have rented. The online tools which assisted with the forms, bills were especially useful for me.
5/5
TrustpilotI write this to leave a positive…
I write this to leave a positive feedback for Emily (from management) who has recently taken over from Melisa (who was also a great support and help all over our collaboration). Emily has been very helpful and informative and it's been a great joy to work together. In general the whole team are very efficient and professional and you in safe hands. Thank you all
5/5
GoogleI recently had the pleasure of working with Jack from Prospect Maidenhead. He is an exceptional real estate agent who supported me on finding a new home, and I can’t recommend him highly enough. From the very beginning, his support and …
5/5
TrustpilotI’ve been very impressed with Prospect…
I’ve been very impressed with Prospect since we’ve started the letting. Beckie Baxter has been responsive and provides clear answers to questions that I have. She has followed up on areas for me and also acts as a diplomatic liaison between be and the tenant. I hope we can continue this working relationship as it gives me confidence that Prospect are handling the letting well.
5/5
TrustpilotI have been liaising with Angela…
I have been liaising with Angela Jennings, Property Portfolio Partner,on the process of bringing a tenancy to an end, and she has been extremely helpful throughout.
5/5
GoogleWe bought a house listed by Prospect in Maidenhead. The whole process was very smooth, top class communication throughout. Everyone in the Maidenhead office was very helpful and a joy to work with, in particular Sarah who showed us the …
5/5
GoogleProspect have been excellent with assisting me in finding somewhere to rent. Jack was my contact at Prospect and he organised viewings quickly and communicated well throughout the process, putting my mind at ease and making it a quick and …
4/5
TrustpilotBeth has been an excellent communicator…
Beth has been an excellent communicator throughout my purchase, she kept communication flowing between all parties to ensure my sale and purchase was successfully concluded.
5/5
TrustpilotHighly recommended!
Our experience with Prospects has been wonderful! We cannot thank Beth enough for her support in firstly selling our property but not giving up in securing our dream house! Nothing was ever an issue, and any lows we encountered during the process were quickly actioned and resolved by Beth and the team! Thank you
5/5
TrustpilotChartlotte
Chartlotte, Mateo, and Chloe have all been absolutely amazing with helping myself and my partner move into our new apartment with a very quick turn around! They kept us updated every step of the way and every piece of communication was friendly and efficient. Couldn’t recommend the prospect leggings team enough!
5/5
TrustpilotJosh at Sandhurst branch was exceptional
I had hard time with my purchase (an understatement!) but it became clear that Prospects were willing to go the extra mile to do what was needed to help - communication, proactive support to all involved, honest advice even if painful to hear. Josh and the team at the Sandhurst branch are highly recommended.
5/5
TrustpilotThe best service from Sasha
The best service from Sasha Dealing with agency's sometimes can be quite difficult especially when you move house and I can say that I was really lucky as Sasha made everything so easy for me she always found the best solution and her emails come into my inbox within an hour after my enquiry. Thank you, Sasha
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