Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTerrible service and purely focused on commission rather than a value adding service. I do not recommend.
Capy · 18 April 2024
Agent replied · 12 January 2025
Hello Capy, we are disappointed that you have rated our Maidenhead branch only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact joanne.fox@chancellors.co.uk if you have any questions we can assist with. Many thanks.
★★★★★ 5/5
GoogleFantastic professional service from Chris and the team at Chancellors. Highly recommended for anyone looking to buy, rent and sell!
JWH · 25 October 2022
★★★★★ 5/5
GoogleVery professional approach
I received very warm welcome
Pawel · 25 August 2024
Agent replied · 24 October 2024
Thank you for this fantastic review Pawel!
★★★★★ 5/5
GoogleI really recommend Chancellors. Morgan Hanson and Portia Hester have been extremely helpful in helping me purchase my first property on my own.
Shirin · 25 October 2023
Agent replied · 24 October 2024
Hi Shirin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJohn has provided me with an excellent lettings strategy and that's why I have decided to go with Chancellors. He's very professional and the guidance provided to me helped me to pick the right service.
NN · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review NN, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI am extremely excited for the services I got from John, and would in future recommend Chancellors to my friends and relatives
Chioma · 25 October 2023
Agent replied · 24 October 2024
Thank you Chioma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 2/5
GoogleHave tried to get information regarding certain flats and to book viewing, to be told they will call me back. Never heard back from them, even after reaching out to the lettings manager.
Kasia · 25 October 2022
Agent replied · 24 October 2024
Thank you for bringing this to our attention Kasia, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to jennifer.dowden@chancellors.co.uk? Thank you.
★★★★★ 4/5
GoogleI had a slightly mixed experience when selling my flat with Chancellors. Everything upto agreeing the sale price was spot on - the photos were excellent, Demi found a buyer within 2 days of the flat going on the market and they secured a much better price than I expected. However, the sales progression was poor. It took more than 5 months to complete the sale. Part of that was undoubtedly due to the flat being leasehold but in my view they were also culpable. The communication was sporadic and they were so slow to respond at times I ended up chasing them and escalating to a team lead who in fairness moved things along. It's a shame because the rest of the service was excellent.
Tom · 26 October 2019
★★★★★ 5/5
GoogleThe team at Chancellor's have been very accommodating to my personal circumstances with letting my property. John McLaughlin is great, he takes the time to understand requirements and has delivered on them.
P · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
Moises · 21 July 2025
★★★★★ 5/5
GoogleGreat communication, seamless process, highly recommend. Thank you Mr Haigh
Sylvain · 27 April 2024
Agent replied · 24 October 2024
Hi Sylvain, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleVery happy with the service Farid gave. He also offered to show me the property for a second time during his lunch break which I really appreciated! Would recommend!
Chloe · 25 October 2022
Agent replied · 24 October 2024
Hi Chloe, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleShannon in particular has been super helpful, really responsive and lovely to deal with. Caitlin has also been great on the couple of viewings we have done with her.
Laura · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us this great review Laura, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleAll about Commission ……What happened to Customer Service???
Olaniran · 27 April 2024
Agent replied · 24 October 2024
Thank you for letting us know about this Olaniran, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk Thank you.
★★★★★ 5/5
GoogleExcellent service and had all papers works done without any issue by Farid. Good job. Thanks
Sareng · 25 October 2023
Agent replied · 24 October 2024
Thank you for leaving us this great review Sareng, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleJohn McLaughlin has been very helpful in making the process very smooth.
Rahul · 13 January 2024
Agent replied · 12 January 2025
Thank you Rahul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleFarid helped us find our new home quick and efficiently! Very friendly and great service!
Charlotte · 25 October 2023
Agent replied · 24 October 2024
Hi Charlotte, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI am very happy with the service provided by Ellie odonoghue. Kudos to her
Manish · 25 October 2023
Agent replied · 24 October 2024
Thank you Manish for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJohn McLaughlin did a great job managing the let of our property. Highly recommended.
Enrique · 25 October 2023
Agent replied · 24 October 2024
Thank you Enrique for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA very professional service, helpful and knowledgeable team. John McLaughlin in particular was exceptional.
Suraj · 25 October 2023
Agent replied · 24 October 2024
Thank you Suraj for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GooglePromise of personal care delivered
Ajay · 25 July 2025
★★★★★ 1/5
GoogleAdvertising a shed as a 'studio annex' for £1000 pcm rent. Cowboys.
James · 25 October 2023
Agent replied · 24 October 2024
Hi Jon, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleI had really good experience with Chancellors. Kyle was especially helpful through the process. He was very professional and had a great deal of knowledge
Jamie · 26 October 2018
★★★★★ 5/5
GoogleAmazing experience with Chancellors. The team were so incredibly helpful and proactive in helping us with the sale of our house from start to finish. Absolutely loved working with Emma & Portia, they are super stars!
Lauren · 28 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
