Trusted Agent profile · Windsor and Maidenhead

Chancellors Maidenhead reviews in Windsor and Maidenhead

4.5

★★★★★ Excellent

492 reviews across 2 platforms

14-16 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead, SL6 1HZ

Chancellors's office in Windsor and Maidenhead, at 14-16 Queen Street, is rated 4.5 out of 5 across 492 reviews on two platforms, including 297 Google reviews rated 4.5.

Google logo

4.5 / 5

297

Reviews on Google

This office

Trustpilot logo

195

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great assistance and support from…

Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.

Mr · 22 May 2025

5/5

Google

John from Chancellors was a great help at every stage of the move in process and ensured everything ran smoothly. Would definitely recommened.

Libby · 27 April 2024

Agent replied · 24 October 2024

Hi Libby, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Google

As a Landlord I have worked with a number of Letting Agents and I have found the service provided by Jack, Vicky and the team at Chancellors very thorough and a pleasure to deal with. They have helped to secure a new tenant quickly and efficiently.

Jason · 26 October 2017

5/5

Google

I am Pleased with the quality of service Provided by Chancellors Maidenhead team. Specially John Mclaughlin and Farid from the letting team, he is very helpful and understands the customer needs.

SANJEEV · 25 October 2023

Agent replied · 24 October 2024

Thank you SANJEEV for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

As a landlord, I had been met with professional and friendly approach, great communication throughout the letting process.

Pavel · 27 May 2024

Agent replied · 24 October 2024

Thank you for leaving us this great review Pavel, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!

5/5

Google

Scott's and Maricis thank you. Been fantastic helping us find new house. Good people

Seena · 26 July 2024

Agent replied · 24 October 2024

Hi Seena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

John McLaughlin has been excellent and guided us through every step. Thank you very much

Michelle · 26 June 2024

Agent replied · 24 October 2024

Thank you for leaving us this great review Michelle, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!

5/5

Google

Excellent experience viewing a property with Chancellors as the Estate Agent

Trevor · 25 August 2024

Agent replied · 24 October 2024

Thank you for this fantastic review!

5/5

Google

John’s been great at chancellors estate agency! He is always keeping me up to day and very reliable! Thank you for a great service! Highly recommended

Rocco · 25 October 2023

Agent replied · 24 October 2024

Hi Rocco, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I would like to share my feedback with Chancellors agent Maya who has been excellent in handling my requirements and reflects thorough professionalism she maintains. I am very hopeful to find the property of my choice through Chancellors

Majid · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us this great review Majid, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Chancellors, and namely Finlay, have been excellent in making the process of buying and selling my property straightforward, efficient and professional. Finlay, in particular, is hardworking, has a great manner, is amicable and communicates to a high standard.

G · 25 October 2022

Agent replied · 24 October 2024

Thank you for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

John maclaughlin helped us by understanding our requirements very well. he is easily approachable. He answered all our query and always responds on time

Pallavi · 29 November 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Google

Great experience! Lovely team , Very receptive and helpful !

Elena · 25 August 2024

Agent replied · 24 October 2024

Thank you Elena for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Terrible service and purely focused on commission rather than a value adding service. I do not recommend.

Capy · 18 April 2024

Agent replied · 12 January 2025

Hello Capy, we are disappointed that you have rated our Maidenhead branch only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact joanne.fox@chancellors.co.uk if you have any questions we can assist with. Many thanks.

5/5

Google

Fantastic professional service from Chris and the team at Chancellors. Highly recommended for anyone looking to buy, rent and sell!

JWH · 25 October 2022

5/5

Google

Very professional approach I received very warm welcome

Pawel · 25 August 2024

Agent replied · 24 October 2024

Thank you for this fantastic review Pawel!

5/5

Google

I really recommend Chancellors. Morgan Hanson and Portia Hester have been extremely helpful in helping me purchase my first property on my own.

Shirin · 25 October 2023

Agent replied · 24 October 2024

Hi Shirin, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

John has provided me with an excellent lettings strategy and that's why I have decided to go with Chancellors. He's very professional and the guidance provided to me helped me to pick the right service.

NN · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us this great review NN, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I am extremely excited for the services I got from John, and would in future recommend Chancellors to my friends and relatives

Chioma · 25 October 2023

Agent replied · 24 October 2024

Thank you Chioma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

2/5

Google

Have tried to get information regarding certain flats and to book viewing, to be told they will call me back. Never heard back from them, even after reaching out to the lettings manager.

Kasia · 25 October 2022

Agent replied · 24 October 2024

Thank you for bringing this to our attention Kasia, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to jennifer.dowden@chancellors.co.uk? Thank you.

4/5

Google

I had a slightly mixed experience when selling my flat with Chancellors. Everything upto agreeing the sale price was spot on - the photos were excellent, Demi found a buyer within 2 days of the flat going on the market and they secured a much better price than I expected. However, the sales progression was poor. It took more than 5 months to complete the sale. Part of that was undoubtedly due to the flat being leasehold but in my view they were also culpable. The communication was sporadic and they were so slow to respond at times I ended up chasing them and escalating to a team lead who in fairness moved things along. It's a shame because the rest of the service was excellent.

Tom · 26 October 2019

5/5

Google

The team at Chancellor's have been very accommodating to my personal circumstances with letting my property. John McLaughlin is great, he takes the time to understand requirements and has delivered on them.

P · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us this great review Paul, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

5/5

Google

Great communication, seamless process, highly recommend. Thank you Mr Haigh

Sylvain · 27 April 2024

Agent replied · 24 October 2024

Hi Sylvain, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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