Trusted Agent profile · Windsor and Maidenhead

Chancellors Maidenhead reviews in Windsor and Maidenhead

4.5

★★★★★ Excellent

492 reviews across 2 platforms

14-16 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead, SL6 1HZ

Chancellors's office in Windsor and Maidenhead, at 14-16 Queen Street, is rated 4.5 out of 5 across 492 reviews on two platforms, including 297 Google reviews rated 4.5.

Google logo

4.5 / 5

297

Reviews on Google

This office

Trustpilot logo

195

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Google

It was one of greatest experience we(family) have had with a state agent called Maya she was very polite and most co operative young girl I have ever met. She made so easy for us, to find property then helped in completing complicated property's documentations. Thanks Chancellor for moving us to a new house.

Redlightning · 25 October 2022

Agent replied · 24 October 2024

Thank you for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

5/5

Google

We have rented out our home and also sold our house with Chancellors, and there are 2 stand out members of staff I want to thank - Portia and Shannon! These 2 girls went above and beyond to help us and their advice was spot on - they not only know their craft, but they are professional and made constant contact with us to update us. I would recommend Chancellors to everyone - sell or rent your property with Chancellors and ask for Portia and Shannon! 5 stars for Portia and Shannon!! ⭐️⭐️⭐️⭐️⭐️

Kate · 8 August 2025

5/5

Google

We really appreciate Joe's focus and professionalism to communicate with us about the sale. He was always on site on time and answered all questions to his best of knowledge. We have worked with other agent before and we can really tell he …

Zaara · 17 September 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review Zaara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Excellent service

Always had excellent service with Chancellors. A very considerate and caring company.

Mary · 15 June 2026

Agent replied · 22 June 2026

We appreciate your kind words. We are happy to hear you always receive excellent service.

5/5

Google

Highly recommend Chancellor. Scott and Maurice very helpful and professional find me a property to rent. Thank you.

Snowred · 29 December 2024

Agent replied · 12 January 2025

Thank you Snowred for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 25 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

5/5

Trustpilot

Professional & Helpful Estate Agents

I found them very professional, helpful and always kept me updated.

Kim · 15 June 2026

Agent replied · 22 June 2026

We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!

5/5

Trustpilot

Great customer service by Charlotte

Charlotte has been great taking her time to show us around a property we wanted to view.

Norbert · 20 December 2025

5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

5/5

Trustpilot

Great staff and dealt with requests in…

Great staff and dealt with requests in a timely fashion.

Mr · 15 June 2026

Agent replied · 22 June 2026

We're glad our staff dealt with your requests promptly. Thank you for your feedback!

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.

Drinkwater · 19 September 2026

5/5

Google

The staffs in this office deliver the utmost in customer service, Maurice is very helpful.

POPOOLA · 17 December 2024

Agent replied · 24 December 2024

Thank you for leaving us this great review POPOOLA, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

We had used two other estate agents to try to sell our property before using Chancellors. The previous agent had only managed around 4 viewings in 3 months. Chancellors were an absolute breath of fresh air. Communication was really …

Day · 17 September 2025

Agent replied · 17 April 2026

Hi Day, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

Quick response

Quick response, efficient arrangement for viewing.

Ms · 20 June 2026

Agent replied · 22 June 2026

We're glad we could arrange your viewing efficiently.

5/5

Trustpilot

Where business and humanity meet

We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.

Karim · 1 September 2026

5/5

Google

Recently bought a buy to let property from Chancellors in Maidenhead. Thanks to recent changes in compliance needs for ground rent thresholds and External Wall Insulation issues it was a prolonged transaction. Portia was very conscientious … More

Damodara · 24 March 2025

5/5

Google

We had a great experience in getting our property let through Chancellors. A big thanks to Shannon, Caitlin and their entire team at Maidenhead. They were on the job right from day one. Their team is highly responsive, professional, and great at marketing the property. They always work in your best interest. Their feedback system is great and will keep you posted with a detailed response after each viewing. This helped us to take their suggestions on board and make necessary amends which in turn helped to get the property let sooner. Even before the property went live on the website, they had viewings booked in which was amazing. I would not hesitate to recommend them at all. Thanks once again..PositiveResponsiveness, Quality, Professionalism

Kiran · 25 October 2022

5/5

Trustpilot

Staff in high regard !

I came to regard Ethan as a trusted friend !

JOHN · 13 May 2026

Agent replied · 25 May 2026

We appreciate your kind words. We are glad you enjoyed your experience.

5/5

Trustpilot

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

RajKiran · 19 March 2026

5/5

Trustpilot

Great knowledge and communication…

Great knowledge and communication throughout

Mrs · 18 June 2026

Agent replied · 22 June 2026

We appreciate your kind words. We are glad we could help.

5/5

Google

Just to confirm, I worked with Johnathan on Lettings side and thought he was really proactive and professional. I would rate his service as 5 star. I would be happy recommend Chancellors to my friends.

Bijal · 25 October 2023

Agent replied · 24 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

1/5

Google

Absolutely terrible experience dealing with Maurice. He came off as rude, patronizing, and even borderline discriminatory. Instead of helping us find a flat, he spent the meeting lecturing us about how “foreigners” shouldn’t be picky and …

Yasmine · 17 September 2025

Agent replied · 22 September 2025

Thank you for bringing this to our attention Yasmine, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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