Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was one of greatest experience we(family) have had with a state agent called Maya she was very polite and most co operative young girl I have ever met. She made so easy for us, to find property then helped in completing complicated property's documentations. Thanks Chancellor for moving us to a new house.
Redlightning · 25 October 2022
Agent replied · 24 October 2024
Thank you for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
★★★★★ 5/5
GoogleWe have rented out our home and also sold our house with Chancellors, and there are 2 stand out members of staff I want to thank - Portia and Shannon! These 2 girls went above and beyond to help us and their advice was spot on - they not only know their craft, but they are professional and made constant contact with us to update us.
I would recommend Chancellors to everyone - sell or rent your property with Chancellors and ask for Portia and Shannon! 5 stars for Portia and Shannon!! ⭐️⭐️⭐️⭐️⭐️
Kate · 8 August 2025
★★★★★ 5/5
GoogleWe really appreciate Joe's focus and professionalism to communicate with us about the sale. He was always on site on time and answered all questions to his best of knowledge. We have worked with other agent before and we can really tell he …
Zaara · 17 September 2025
Agent replied · 22 September 2025
Thank you for leaving us this great review Zaara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
Mary · 15 June 2026
Agent replied · 22 June 2026
We appreciate your kind words. We are happy to hear you always receive excellent service.
★★★★★ 5/5
GoogleHighly recommend Chancellor. Scott and Maurice very helpful and professional find me a property to rent. Thank you.
Snowred · 29 December 2024
Agent replied · 12 January 2025
Thank you Snowred for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control
Kept me informed,went out of her way to find out specific details of various properties
John · 5 October 2026
★★★★★ 5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Laura · 18 May 2026
Agent replied · 25 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
★★★★★ 5/5
TrustpilotProfessional & Helpful Estate Agents
I found them very professional, helpful and always kept me updated.
Kim · 15 June 2026
Agent replied · 22 June 2026
We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!
★★★★★ 5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
Norbert · 20 December 2025
★★★★★ 5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
Clifford · 9 October 2026
★★★★★ 5/5
TrustpilotGreat staff and dealt with requests in…
Great staff and dealt with requests in a timely fashion.
Mr · 15 June 2026
Agent replied · 22 June 2026
We're glad our staff dealt with your requests promptly. Thank you for your feedback!
★★★★★ 1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
Highly recommend do not use it.
Drinkwater · 19 September 2026
★★★★★ 5/5
GoogleThe staffs in this office deliver the utmost in customer service, Maurice is very helpful.
POPOOLA · 17 December 2024
Agent replied · 24 December 2024
Thank you for leaving us this great review POPOOLA, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe had used two other estate agents to try to sell our property before using Chancellors. The previous agent had only managed around 4 viewings in 3 months.
Chancellors were an absolute breath of fresh air. Communication was really …
Day · 17 September 2025
Agent replied · 17 April 2026
Hi Day, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
TrustpilotQuick response
Quick response, efficient arrangement for viewing.
Ms · 20 June 2026
Agent replied · 22 June 2026
We're glad we could arrange your viewing efficiently.
★★★★★ 5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
Karim · 1 September 2026
★★★★★ 5/5
GoogleRecently bought a buy to let property from Chancellors in Maidenhead. Thanks to recent changes in compliance needs for ground rent thresholds and External Wall Insulation issues it was a prolonged transaction. Portia was very conscientious … More
Damodara · 24 March 2025
★★★★★ 5/5
GoogleWe had a great experience in getting our property let through Chancellors. A big thanks to Shannon, Caitlin and their entire team at Maidenhead.
They were on the job right from day one. Their team is highly responsive, professional, and great at marketing the property. They always work in your best interest. Their feedback system is great and will keep you posted with a detailed response after each viewing.
This helped us to take their suggestions on board and make necessary amends which in turn helped to get the property let sooner.
Even before the property went live on the website, they had viewings booked in which was amazing.
I would not hesitate to recommend them at all.
Thanks once again..PositiveResponsiveness, Quality, Professionalism
Kiran · 25 October 2022
★★★★★ 5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
JOHN · 13 May 2026
Agent replied · 25 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
★★★★★ 5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
RajKiran · 19 March 2026
★★★★★ 5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
Mrs · 18 June 2026
Agent replied · 22 June 2026
We appreciate your kind words. We are glad we could help.
★★★★★ 5/5
GoogleJust to confirm, I worked with Johnathan on Lettings side and thought he was really proactive and professional. I would rate his service as 5 star. I would be happy recommend Chancellors to my friends.
Bijal · 25 October 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
Meggie · 13 September 2026
★★★★★ 1/5
GoogleAbsolutely terrible experience dealing with Maurice. He came off as rude, patronizing, and even borderline discriminatory. Instead of helping us find a flat, he spent the meeting lecturing us about how “foreigners” shouldn’t be picky and …
Yasmine · 17 September 2025
Agent replied · 22 September 2025
Thank you for bringing this to our attention Yasmine, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
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