Trusted Agent profile · Windle
★★★★★
135 reviews across 1 platform
27 Lynton Way, Windle, WA10 6EQ
Burns & Reid Ltd's office in Windle, at 27 Lynton Way, is rated 4.6 out of 5 across 135 reviews on 1 platform, including 135 Google reviews rated 4.6.
Every review we hold for the Windle office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly helpful staff especially Chris, great communication fab service would recommend A*
Chantell, you were a perfect tenant,thank you, sure you'll be really happy in your new home and don't forget we're only around the corner if you ever need us, kind regards, Paula, Stu, Chris, Sarah & Sarah.
5/5
GoogleMike was lovely when I came to view a property, he was very friendly and informative.
5/5
GoogleAbsolutely 10/10 Estate agents, ive just completed a sale with them and I can honestly say from start to finish they have been amazing, thanks again to Paula an Stu for making the completion stressless the hole team have been brilliant I 100% recommend burns & ReidPositiveResponsiveness, Quality, Professionalism, Value
Morning Craig, thank you for your very complimentary review, it was our pleasure to help you and your family, if we can ever help in any way again, please let us know, all best wishes.
5/5
GoogleRented through Burns and Reid, very smooth process and good communication throughout. Would recommend.
5/5
GoogleI have rented with Burns and Reid twice and have been more than happy with the service in both occasions. Always professional, responsive and unbiased towards either landlord or tenant, I felt they always worked in the best interests of both. Thanks especially to Chris for all your hard work and support.
Hello Lynn, thank you for your kind review, it was a pleasure to meet you and help with your rental properties, all best wishes from all of us,
5/5
GoogleAbsolutely fantastic letting agents. Quick to respond, fair, got things sorted out immediately. Really lovely staff who go out of their way to help when needed. I've moved out of my property now due to buying, but they have sent over post to me and have been really helpful. Great value. HIGHLY RECOMMENDED A++++++++++
Dear Mikaela, Thank you so much for your review, it's so good to hear that you were pleased with our service, if at anytime in the future we can help again, we'd love to hear from you, in the meantime good luck in your new home, we hope you'll be very happy there. Kind Regards all at Burns & Reid
1/5
GoogleRing up regarding a property who then ask you to email details over, but nobody bothers to respond. Not sure what that's about.
Good afternoon, We have searched our system and can't seem to find an enquiry in your name. All of our e-mail enquiries are dealt with, within a few hours, when our office is open. Please contact the office on 01744 751898 to discus this further. Kind regards,
5/5
GoogleGreat agency. Ellen promptly responded to my queries countless times. Whatever issue I had, a fix was arranged quickly and professionally. Even when I left the property the checkout went smoothly. Highly recommended !
5/5
GoogleI would highly recommend Burns and Reid state agent in St. Helens. I am so happy with their fantastic service specially Paula, she helped us to find our dream house. Great communication and professional job, amazing team .Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you for your 5 star review, I know you had been searching for a while, it's so nice to hear you're all happy in your dream home, best wishes to you all.
5/5
GoogleI have dealt with Burns and Reid for the last 18 months. They have sold 2 house for me and I have also dealt with rentals. The service I have received is 100%. I would recommend to anyone who wants 5 star service with great communication. Thank you.
Thank you for your very positive review, it's been a pleasure meeting you and helping sell your properties, all best wishes to you all, hope be very happy in your new home,
5/5
GoogleWe have recently moved into our new house which we absolutely love. Chris and all the staff at burns and Reid have been amazing. It’s nice to know if we need anything they are only a phone call away and will do anything they can to help. They really are the best estate agents we have ever dealt with. From the moment we made the application to now after moving in we have had exceptional service. Thank you guys it really is appreciated x
1/5
GoogleAbsolute nightmare, very unprofessional and dont bother about tenants health and wellbeing despite several requests they havent done anything, involving council and housing association now
5/5
GoogleWe had an excellent service from all at Burns and Reid from the start of the sale process to the end. We had a few moments of difficulty during the sale which their experience helped us navigate. We would wholeheartedly recommend their services.
5/5
GoogleProfessional company and great service from Chris. He is going out of his way to help and make the move so much easier. Thank you.
Thank you Monica, Chris and the team always do their utmost to provide a great and helpful service.
5/5
GoogleThey have been brilliant. Chris Owen has been particularly great with us and couldn’t do enough to help us. I highly recommend them
5/5
GoogleI would highly recommend this estate agent. We rented through them and never had any issues. Great service from all the staff especially Chris.
5/5
GoogleExcellent customer care and excellent professional service. Used to sell my mother's house after her sad passing. Made the whole process smooth and straightforward. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Dear Frank, thank you for your review, we're glad we could help, selling can be stressful in normal circumstances, so it's comforting to know that we were able to help.
5/5
GoogleEfficient, knowledgeable and friendly service. Couldn't be more pleased with my tenancy from my first contact with these agents.PositiveResponsiveness, Quality, Professionalism
Thank you Jonathan, it was our pleasure to help.
5/5
GoogleRecently rented a property through Burns and Reid. Quite simply the best agency I've rented through. Lovely group of people, always helpful. Couldn't have asked for more.PositiveResponsiveness, Professionalism
Dear Duncan, thank you for taking the time to leave us such a lovely 5 star review, best wishes from all of us at Burns & Reid
5/5
GoogleDuring our tenancy I found Burns & Reid staff to be friendly , helpful and reliable. Highly recommended
Hello Ann, thank you for leaving us a 5 star review, it's much appreciated.
5/5
GoogleAfter having our property on the market for 12 months with a different estate agent we switched to Burns & Reid. Within a week they had a buyer for our home, great service, will use again.
Dear Anthony, thank you so much for your comments and feedback, we really appreciate hearing from you and hopefully we'll be able to help you again in the future, kind regards from all at Burns & Reid
5/5
GoogleCan’t recommend enough, so helpful with everything I asked! Made my experience so enjoyable!!
Thank you Wallis. It's been our pleasure to help you find your first home, all best wishes to you.
1/5
GoogleLeft a message to put in a offer and still not had a reply
Good morning, I'm sorry we haven't got any contacts in your name, and we can't trace any messages from you, if you would like to call and speak to one of us, email if thats more convenient, info@burnsandreid.co.uk or text via: 07872824546 then we would be happy to help you, and turn your one star into 5 stars, Merry Christmas and all best wishes for 2022.
2/5
GoogleAbrupt, unhelpful and the chap who came acted as if he were late for somewhere else. No confidence.
Hello Sara, thank you for your feedback, I'm sorry you didn't feel confident that the time Stuart spent with you was sufficient. Customer service is exceptionally important to us and if you would like to call us and give us some more feedback we would be pleased to hear from you. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Burns & Reid Ltd's Windle office has 135 reviews across 1 platform: 135 on Google.
Burns & Reid Ltd Windle is rated 4.6 out of 5 across all 135 reviews, and 4.6 out of 5 on Google from 135 reviews.
Burns & Reid Ltd Windle, 27 Lynton Way, Windle, WA10 6EQ.
