Burns & Reid Ltd Windle reviews

★★★★★ 5/5

Google

I have been using Burns & Reid for over 10 years to rent out my property and I honestly couldn’t recommend them highly enough. Their service has always been professional, reliable, and completely stress-free. They take care of everything, keep me well informed, and I’ve always felt confident that my property is in safe hands. In particular, Chris is superb, always approachable, knowledgeable, and incredibly helpful. Nothing is ever too much trouble and he consistently goes above and beyond. Ellen also deserves a special mention for her friendly, efficient support and excellent communication. It’s rare to find an estate agent you can trust long-term, but Burns & Reid have proven time and time again that they truly care about both landlords and tenants. A genuinely outstanding team, highly recommended.

Kerry · 14 January 2026

★★★★★ 5/5

Google

I cannot recommend Burns & Reid highly enough. I have just ended a 3.5 year tenancy with them and primarily dealt with Ellen. Ellen is incredibly helpful, responsive, efficient and caring. She always responded to my emails/ questions and ensured all maintenance and safety checks were carried out in a timely and convenient manner. In addition, I have also used B & R to carry out tenancy checks and check in procedure for another property which I rent out. Also a highly professional service and we would absolutely use them again in the future. Thank you Ellen and Mike for your assistance over the last 3.5 years, you do an amazing job!

Joanne · 12 January 2026

★★★★★ 5/5

Google

Thanks to Chris & Ellen for securing and moving in a tenant to one of our rented properties, they are both polite, professional & at the end of the phone if you need any help at all, nothing is too much trouble. We wouldn't go anywhere else when we are looking for tenants or need help with our portfolio.

Lisa · 9 April 2026

★★★★★ 5/5

Google

I would like to say a big thank you to Burns Reid especially Carol who was really helpful she kept me updated always happy to help and nothing was ever too much for her when I was buying my new home. I am very grateful for all your help I …

Lindsey · 15 February 2026

★★★★★ 5/5

Google

My experience as a first time tenant with Burns & Reid has been fantastic, and I’m happy to still be renting through them. The process is professional and supportive. The team is always approachable, especially Ellen, who has been incredibly helpful with clear advice and prompt communication. I highly recommend them!

Janice · 9 January 2026

★★★★★ 5/5

Google

Grate estate agency ❤️! Easy to arrange viewing of the property making my process of buying a house running smoothly and in time! Keeping me informed and communicating with the seller and seller solicitor! Manny thanks to Carol as she was the main person of contact !

Florin · 9 January 2026

★★★★★ 5/5

Google

Recently sold our property with burns&Reid,very professional,with the Amazing photos&communication®ular updates,from the team,mainly Nicole&Carol who both have been on the ball throughout the process,of selling our property,many thanks to you all,would highly recommend to anyone who is thinking of selling there property,many thanks Sue&paul xx

Sue · 10 January 2026

★★★★★ 5/5

Google

I would just like to say a big thank to the staff at Burns N Read for all the help and support you have given me over the years while I have been renting a property from yourself also to Chris who has helped with any problems I had and when I decided to move to be closer to my son he did all he could to make the move as easily as possible. I would have no hesitation in recommending you to others or using your company in the future.

Sandra · 8 April 2026

★★★★★ 5/5

Google

I’ve used Burns and Reid 3 times to find new tenants - Chris is always so helpful, sorting things out so quickly to ensure a seamless transition between tenants. Highly recommend

Andrea · 15 March 2026

★★★★★ 5/5

Google

My first time renting and you hear so many horror stories but everything was handled beyond my expectations. Shout out to Chris and Ellen who were so quick to respond to all requests. I would definitely recommend B&R.

Peter · 12 January 2026

★★★★★ 5/5

Google

Always very pleased with Burns & Reid services. Mike and his team go above and beyond to help in any way they possibly can. I have been a client for many years and will continue. Five star service.

Hilary · 11 January 2026

★★★★★ 5/5

Google

Fabulous service as always As a landlord I always use Burns and Reid. Extremely professional thank you to Chris and Ellen for renting out my property as seamless as possible. Would definitely recommend.

Beverley · 13 January 2026

★★★★★ 5/5

Google

I just want to say a big thank you to Burns & Reid. I had a really good experience buying my property through them. The team was professional, helpful, and kept things moving without any unnecessary stress. Communication was clear throughout and I always knew where things stood. I’ve worked with them before and once again they were great from start to finish. I’d happily recommend Burns & Reid to anyone buying or selling.

Wall · 12 January 2026

★★★★★ 5/5

Google

Buying with Burns and Reid was a very positive experience. Carol Ford was friendly, helpful and efficient

Sotiris · 15 March 2026

★★★★★ 5/5

Google

If you are a buyer choose Burns & Reid, I can’t recommend them enough. They Constantly sent me properties which were ideal for me, flexible in letting me view houses. They went above and beyond, left me to explore the property while giving me all the key information. I was registered with several estate agents when looking and Burns & Reid are a level above them all, I’ll go even as far as to say every time I seen a property on rightmove with Burns & Reid next to it, it made me 10% more interested because of their professionalism. A special thanks to Stuart and the team!

Hollie · 7 February 2023

★★★★★ 5/5

Google

Extremely helpful team both Ellen and Chris helped me out with information I needed, really friendly excellent customer service and great communication throughout the entire process from start to finish would recommend to anyone looking to, buy, rent or sell with Burns & Reid. All their services are quick and efficient.

Andrew · 15 February 2026

★★★★★ 5/5

Google

My partner and I have been with Burns & Reid for over three years now and have always had a positive experience. They made our recent relocation very easy and have consistently made every effort to accommodate our requests. The team handled …

Artur · 15 March 2026

★★★★★ 5/5

Google

I’ve recently rented out a property and dealt with Chris Owen. Would just like to say I received the best service and he actually got me into the property in less than week! He always came back to me and went above and beyond to help me out and answer any questions I had. Can’t recommend this guys enough, he is an amazing asset to the company and wouldn’t hesitate to recommend him to anyone. Thanks again Chris for all your hard work, it is much appreciated!!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 27 August 2021

★★★★★ 5/5

Google

Chris Owens, who works for Burns and Reid Estate agents, is my local expert. He has handled the letting of my property for over 8 yrs with efficiency, honesty and professionalism. Chris, has been there when I’ve needed advice along the way, returning calls and emails promptly when unavailable. Chris, has gone above and beyond in all aspects of managing my property to secure me the best tenants to advising me on all repairs needed. I would highly recommend Chris and the team at Burns and Reid Eat Agents.PositiveResponsiveness, Professionalism

Peter · 27 August 2021

★★★★★ 5/5

Google

I recently sold a house with Paula at Burns and Reid and they were fantastic throughout. All the staff were so helpful whenever I called, the service was friendly, professional and they went above and beyond throughout the whole process. There were complications throughout the chain and Burns and Reid were second to none in ensuring all communication was fluent and the move was a success. I would highly recommend them for anyone considering a move and wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism

Laura · 27 August 2021

★★★★★ 5/5

Google

Delighted to have just received the keys for our new home! Would massively recommend using Burns and Reid in the future. Carol F was a pleasure to do with business with as our case handler, she always …

Michael · 15 March 2026

★★★★★ 5/5

Google

Burns and Reid Marketed my house, they were amazing ..Fast, Efficient always keeping me updated in what can be a very stressful time , my property was sold quickly the service was Excellent . As well as selling my property I then dealt with Chris Owens in rentals who knew exactly what I was looking for and found me my perfect new place, I cant thank him enough for his fantastic service , clearly the most professional estate agents in St Helens and lovely to people to deal with .

Shelley · 7 July 2020

★★★★★ 5/5

Google

I had an exceptional experience renting with the Burns & Reid Team, particularly thanks to Chris, Ellen, and Mike. Their professionalism, responsiveness, and dedication made the entire process seamless and stress-free. They were always available to address any questions or concerns, providing outstanding support every step of the way. I highly recommend Burns & Reid for anyone looking for a reliable and supportive one. Thank you for all the support.

Eluisi · 11 August 2024

★★★★★ 5/5

Google

I had an exceptional experience renting with the Burns & Reid Team, particularly thanks to Chris, Ellen, and Mike. Their professionalism, responsiveness, and dedication made the entire process seamless and stress-free. They were always available to address any questions or concerns, providing outstanding support every step of the way. I highly recommend Burns & Reid for anyone looking for a reliable and supportive one. Thank you for all the support.

Eluisi · 8 August 2024