Trusted Agent profile · Winchester

Romans Winchester reviews

4.7

★★★★★ Excellent

317 reviews across 1 platform

Exchange Square, 27 Jewry Street, Winchester, SO23 8RY

Romans's office in Winchester, at Exchange Square, is rated 4.7 out of 5 across 317 reviews on 1 platform, including 317 Google reviews rated 4.7.

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4.7 / 5

317

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Google

We have had a fantastic experience buying a house with Romans Winchester. Matthew and the team worked really hard to keep the sale progressing in very tricky times and were always there for us. We felt really supported and like we always had someone to call. We could not have asked for better after a long year of trying to buy our next house... thank you!

Olivia · 13 April 2024

Agent replied · 21 June 2024

Dear Olivia Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The entire team at Romans is incredible. A big thank you to Elise Jenner and Lisa Paine for their patience in dealing with my complicated case. Through their dedication and professionalism, I was able to move into my new home only two weeks after arriving in the UK. Since then Ceri Evans, as Senior Property Manager, has been my guide and support in every concern I had about my tenancy. Ceri is proactive, efficient, responsive, and very friendly. Even the emergency line is set up in a very smart way, contributing to an overall worry free experience.

Ioana · 13 April 2023

Agent replied · 30 July 2023

Dear Ioana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

As a tenant of many years in Winchester I'm very happy to say that Romans have been a pleasure to deal with, reliable, friendly and professional. Ceri was my main point of contact and she embodied all of the above.

Steve · 13 April 2025

Agent replied · 25 August 2024

Dear Steve Trimming Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Megan at Romans was brilliant the whole way through for us. She constantly checked in and gave updates whenever there were any changes. Thanks Megan you made the process a lot easier for us.

Connor · 12 April 2026

5/5

Google

Harry was exceptional. The hard work that he and the team at Romans did was brilliant. Harry was professional, on it and excellent. Highly recommended.

LJ · 13 September 2025

Agent replied · 13 April 2026

Dear Lj Dowle We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Used Romans to handle the sale of my late mother-in-law's property in Winchester. It was a complicated process involving the estate and many other aspects. Jarred and his staff were always helpful and prompt with their replies to my queries and any questions that I / we had to take to progress the sale. I have no hesitation in endorsing Romans as a thorough and competent estate agency.

MARTIN · 13 October 2025

Agent replied · 13 April 2026

Dear Martin Whitelock We greatly appreciate your 5-star review and the time you took to share your experience with Jarred and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Big thanks to Ash Lovell! Although we ultimately found our new rental through another agency, our first viewing was with Ash and he stayed in touch and helped us maintain perspective as we navigated our way through the current roller coaster rental market. A real professional! Will certainly be in touch the next time we're looking to rent or buy.

Erik · 13 April 2024

Agent replied · 27 August 2023

Dear Erik Larson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Their customer service is outstanding, especially Mandy, the senior property manager, as she is very helpful and alway responsive in resolving issues and follow up my requests efficiently as well as provide me with valuable advices. Greatly appreciated.

Karen · 27 February 2025

Agent replied · 13 April 2026

Dear Karen Ma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I want to express my wonderful experience and for the outstanding customer service I received at Romans Winchester. Ash went above and beyond to assist me from day one and always willing to help accommodate, he showed professionalism and is so approachable . His willingness to help made my experience truly outstanding. Thank you for the excellent service!

Kerry · 13 April 2024

Agent replied · 30 July 2023

Dear Kerry Lewis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recommend Ben Plowman at Romans, he is highly professional, courteous and extremely helpful. He sold our property within weeks after we switched to Romans from another estate agent who lacked the effort; Ben goes to great lengths to make sure your property is promoted and his photographs of our property where 1st Class and he is excellent at keeping good communication between seller and buyer including solicitors during conveyance. Thank you Ben for your dedication and Romans for the outstanding work enabling the sale to complete without a hitch.

Robert · 30 July 2022

Agent replied · 30 July 2023

Dear Robert, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We’ve recently rented out our flat with Romans and we couldn’t fault their service. They’ve been on he ball since the get go. Their attentive and personal service has made this process feel easier than I could’ve imagined. Hannah in particular was such a helpful part, always taking the time to explain what I didn’t understand. Thanks to the whole team too as everyone we’ve had contact with has been really pleasant and professional

Molly · 13 July 2025

Agent replied · 13 April 2026

Hi Molly Scarr, Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I have worked with Romans for many years regarding letting and letting management and they are consistently reliable, responsive and professional. In particular Ceri has been my property manager. Whilst new in the job she has settled in well and is most thorough. Ceri picks matters up quickly and efficiently, She gets on with the job and does not leave loose ends. A great person to work with. Thank you for all you do, it really is appreciated. Also Hannah and Kim deserve a big mention; they to are super helpful and polite and efficient. They make a fuss of my dog too!PositiveResponsiveness, Quality, Professionalism, Value

Martin · 22 June 2022

Agent replied · 21 June 2024

Dear Martin Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that Dani and the team have been of assistance and provided you with a great service that you were happy with. Kind regards Customer Care Team

5/5

Google

We had such a great experience finding our new rental home in Winchester through Romans. Phil was so helpful from start to finish. He helped us to find exactly what we were looking for, arranged viewings at our convenience and kept up great communication throughout. The whole moving in process was seamless too. Compared to some of the nightmare estate agents we’ve had in the past, this was a dream. We’re now happily settling in to our new home and know we can easily contact Romans if anything does come up. Thanks PhilPositiveResponsiveness, Quality, Professionalism, Value

Aoife · 22 June 2022

Agent replied · 21 June 2024

Dear Aoife Mulligan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Brilliant experience with Romans, and particularly Ash who managed our renting process. He has been incredibly responsive, has given excellent and honest advice, and gone out of his way to ensure that we could get a property lined up to match our circumstances. Genuinely fantastic service, that has made a stressful process much easier! Thank you!

Ben · 13 April 2024

Agent replied · 30 July 2023

Dear Ben Charnock Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Upon our recent relocation to the United Kingdom, we encountered the complex procedures and obstacles associated with embarking on a new life in a foreign land. Fortunately, Romans Group Winchester emerged as a reliable partner, offering exceptional property rental services. The team at the Winchester branch demonstrated utmost professionalism and unwavering support, particularly from Isabelle and Kieran, whose exemplary public relations skills surpassed all expectations. Their evident dedication to their roles left a lasting impression on me, as they consistently maintained open lines of communication and provided unwavering assistance. I am truly impressed by their unwavering commitment and willingness to go above and beyond.

Akwuba · 13 April 2025

Agent replied · 21 June 2024

Dear Akwuba Uchenna Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A truly impressive performance from Romans in Winchester, in particular the formidable sales team of Matt & Oliver whose professionalism, dedication and profound understanding of the market are of the highest order. With their proactive approach to marketing and superior networking skills, they ensured that my property reached the most appropriate and promising audience of potential buyers, and they remained invested and in regular contact throughout the subsequent conveyancing process. They are easily the best agents that I have ever dealt with, and a credit to their profession; I have no hesitation in recommending them wholeheartedly. My sincere thanks.

David.r1 · 13 April 2025

Agent replied · 25 October 2024

Dear David.r1 Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been renting through Romans for a few months now and have always found them very professional, helpful and friendly. They are the nicest letting agency I have dealt with, especially the property manager Mandy Tann. Mandy is extremely helpful and friendly and has dealt with any queries or problems I've had very promptly.

Katie · 13 April 2024

Agent replied · 30 July 2023

Dear Katie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The team at Romans assisted really quickly when we had a few issues to report. Ceri in particular was very helpful and quick. There were some delays with the repairs, but guess what it was actually the suppliers and not Romans. Really appreciated the quick turnaround in sorting the issues. One happy tenant for sure.

Ryan · 13 April 2024

Agent replied · 21 June 2024

Dear Ryan Brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Review for Jarred McCabe and Sarah Smith @ Romans, Winchester Jarred and Sarah supported my sale in Winchester which was a complex task due to a shared equity arrangement. They provided impeccable service, knowledge and positive motivation. I am very grateful and would recommend them. Thanks for bearing with it and seeing this through All the best Tom

Tom · 13 November 2025

Agent replied · 13 April 2026

Dear Tom Ashfield We greatly appreciate your 5-star review and the time you took to share your experience with Jarred and Sarah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have had a fantastic experience buying a house with Romans Winchester. Matthew and the team worked really hard to keep the sale progressing in very tricky times and were always there for us. We felt really supported and like we always had someone to call. We could not have asked for better after a long year of trying to buy our next house... thank you!

Olivia · 30 June 2023

Agent replied · 30 July 2023

Dear Olivia Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Whilst I didn’t end up proceeding with Roman’s, the customer service I got from Isabelle was top class. Kind, thoughtful and wonderful communication. Wish her well with her career.

O · 13 April 2025

Agent replied · 21 June 2024

Dear O Batifoulier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently met with Tara at the Winchester office to show me 3 properties. 2 were in the centre of town and one was out of town, which she kindly drove me to. I found Tara personable, great with her clients as well as the sellers. She had great information about each property and was keen to get us more help if we needed it. I liked hour resourceful she was and trusted her judgement and opinion.

Danielle · 13 April 2025

Agent replied · 25 October 2024

Dear Danielle Miller Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans just helped us complete our recent house purchase. In the early stages, Jarred really felt like an adocate for us as we negotiated with the seller. Towards the end, our move manager Sarah helped chase solicitors during a stressful period. Romans were always available to call, answered our questions, and offered a great service. Would buy from again!

Tom · 13 October 2025

Agent replied · 13 April 2026

Dear Tom Sussex We greatly appreciate your 5-star review and the time you took to share your experience with Jarred and Sarah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Highly recommend Romans. Professional service and very friendly. After an awful leak in my flat, Ceri Evans was a super star and saved the day.

Kate · 13 May 2025

Agent replied · 13 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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Questions about Romans Winchester

How many reviews does Romans Winchester have?

Romans's Winchester office has 317 reviews across 1 platform: 317 on Google.

What is Romans Winchester's rating?

Romans Winchester is rated 4.7 out of 5 across all 317 reviews, and 4.7 out of 5 on Google from 317 reviews.

Where is Romans's Winchester office?

Romans Winchester, Exchange Square, 27 Jewry Street, Winchester, SO23 8RY.

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