Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just had our first routine inspection (renting) with Jo Hunt. Absolutely lovely and pleasant experience, unlike the usual awkwardness of routine inspections.
James · 30 July 2022
Agent replied · 30 July 2023
Dear, James Whiddett-turle, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFantastic service from Lewis & the entire Romans team, they were professional, friendly and gave me superb advise. I highly recommend them for all your property needs in Winchester.PositiveProfessionalism
Michael · 26 August 2021
Agent replied · 30 July 2023
Dear Mike Mcquaide,
Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI'd highly recommend Romans to anyone looking to rent. Hannah Wood in particular gave outstanding service. She was so flexible, helpful and very responsive and friendly. Thanks again Hannah, we love our new home!
Rhiain · 29 April 2020
Agent replied
Hi Rhiain Thank you for the 5 star review of our Winchester branch. We are very pleased to hear that Hannah could provide you with a positive experience and we will be sure to pass on your feedback. Don't hesitate to be in touch should you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleThe staff at Romans were incredibly helpful and were always at the end of the phone if I needed them. They were quick in finding me a tenant and extremely efficient. I would highly recommend!
Ellie · 26 November 2019
Agent replied
Hi Ellie Thank you for your recent 5 star review of our Winchester branch. We are glad to hear the team could provide you with a great service. We will be sure to pass on your comments. Don't hesitate to be in touch if there's anything else we can do to assist you. Kind Regards Romans
★★★★★ 5/5
GoogleMet Jo Hunt today, and thought she was delightful. Highly recommend her services as a property inspector - kind, thoughtful and understanding.PositiveProfessionalism
Sasha · 22 June 2022
Agent replied · 21 June 2024
Dear, Sasha Wybourne, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFantastic service from Lewis & the entire Romans team, they were professional, friendly and gave me superb advise. I highly recommend them for all your property needs in Winchester.
Mike · 8 May 2021
Agent replied
Dear Mike Mcquaide,
Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI was delighted to have been contacted by Mike at Romans as they were preparing for a property to 'go live' to market. They had listened carefully to my property needs and were very proactive in making immediate contact to let me know about an ideal house. They have been really helpful the whole way through the process and a pleasure to work with. MH. Winchester
MARIA · 26 November 2019
★★★★★ 5/5
GoogleExcellent service and attention to detail which has been maintained throughout. Especial thanks to Lewis for his help.
Richard · 26 November 2019
★★★★★ 5/5
GoogleVery friendly housing agency. Our agent Hannah Wood does her job very diligently. I would recommend this agency to anyone in doubt and thank you for our new home! :)
Gabriel · 28 January 2021
Agent replied
Hi Gabriel, thank you for sharing your positive experience with us about the great service you received from Hannah at Romans in Winchester!
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Romans, they seem to really want to help you. I had Hannah Wood assist with me my enquiries, she was quick and helpful.
Aaron · 24 May 2021
Agent replied
Dear, Aaron Smeal, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleVery supportive and friendly, Hannah in particular has been helping us recently, always quickly answering my annoying emails!
Katharine · 30 July 2022
Agent replied · 30 July 2023
Dear Katharine,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHannah woods was our relator and she was fantastic, answered any and all queries we had. :)PositiveProfessionalism
Jack · 22 June 2022
Agent replied · 21 June 2024
Hi Jack, thank you so much for your positive comments about Hannah at our Romans Estate Agents Winchester branch, your feedback is appreciated.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAbsolutely wonderful service from Annie and from Phil. The perfect balance of friendly and professional. Thank you for making finding a home less stressful!
Abigail · 1 May 2021
Agent replied
Dear Abigail Eggleston,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleExcellent and efficient agents from initial contact and throughout. Romans kept us in close contact with the house sale which was recently completed and surprisingly quick. Highly recommended and professional
Sue · 26 November 2018
Agent replied
Many thanks for your feedback and kind words. The team endeavour to deliver an excellent service and I am happy to hear you found your experience of Romans estate agents of Winchester efficient and professional and you would highly recommend. Kind regards, James Cramp, Senior Manager, Residential Sales
★★★★★ 1/5
GoogleI'm currently very unhappy with your attempt to unilaterally hike my management fee. This is not what I agreed to and I am not happy to pay it.
Paul · 26 November 2019
Agent replied
Hi Paul, we regret to read that you’ve been dissatisfied with us due to the recent increase in Landlord fees, sadly the fee increase is something that has arisen as a result of the recent changes in government legislation. We’d like to offer our apologies for the disappointment caused and that you feel the service you’ve received has not been up to the high standards expected of us. We understand that since leaving this review that Kim Bone the Lettings Manager from Winchester has reached out to discuss this with you and is attempting to address this for you internally in the hopes to turn your experience with us into a more positive one. Kind Regards, Romans
★★★★★ 5/5
GoogleExcellent property management by Mandy
Delfi · 13 April 2023
Agent replied · 13 April 2026
Dear Delfi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleProperty inspection today by Jo Hunt who was both courteous and professional.
Patricia · 30 July 2022
Agent replied · 30 July 2023
Dear Patricia Smith,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleBrilliant service from both Pippa and Charlotte they both went beyond the call off duty. Would definitely recommend them to friends and colleagues
Heather · 26 November 2019
Agent replied
Hi Heather, we are so happy to read such a great review about Pippa and Charlotte within the Winchester branch. We're so pleased to hear they were both able to go above and beyond to assist you and provide you with such brilliant service! Thanks for this review along with your recommendation, we will pass these comments onto Pippa and Charlotte. Kind Regards, Romans
★★★★★ 5/5
GoogleExcellent property management by Mandy
Delfi · 31 January 2023
Agent replied · 30 July 2023
Dear Delfi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDani and Kim provided fantastic service throughout our tenancy. Thank you for all your help and professionalism.
Chloe · 31 May 2021
Agent replied
Dear Chloe X,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleTop quality. They are very patient and cheerful helped a lot -Mike Carless-PositiveResponsiveness, Quality, Professionalism
Hikmet · 22 June 2021
Agent replied · 21 June 2024
Hi Hikmet Duman,
Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRomans provide a professional, efficient and friendly service- I would highly recommend them.
Alexandra · 26 November 2019
Agent replied
Hi Alexandra. Thanks for taking the time to review your recent experience. It's very pleasing to read such great comments and glad to have provided you with a good service. We will pass on your feedback to the team at Winchester. Kind regards Romans
★★★★★ 5/5
GoogleProfessional, efficient and very good estate agent. Highly recommended!
Marcus · 11 November 2020
Agent replied
Hi Marcus Ma,
Thank you for the great review of our Romans Estate Agents Winchester team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAfter trying 3 other agents, Romans finally got the right people through the door and within 5 weeks of going on the market we achieved our sale. Special mention should go to Craig! Would recommend them as one of the best agents in Winchester.
Terry · 26 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.