Trusted Agent profile · Winchester
★★★★★
493 reviews across 1 platform
2 JEWRY STREET, Winchester, SO23 8RZ
Charters's office in Winchester, at 2 JEWRY STREET, is rated 4.8 out of 5 across 493 reviews on 1 platform, including 493 Google reviews rated 4.8.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleThere isn't a weak link in the system. Everyone I deal with there is excellent. Always fast to respond and on top of what they are doing. Special mentions to Cheryl Pickett, Sarah Bainbridge, Gary Brown, Kathryn Dyer and Tracey Docherty.
Hi Ben, thank you for taking the time to review the service you have received.
5/5
GoogleRelocating to a new area can be both time consuming and stressful, particularly in the current competitive rental market. Sarah at Charters has provided an honest, professional and efficient service and helped me secure a rental property seamlessly. Highly recommended.
Charlotte, thank you for taking the time to review the service you have received. Sarah will be delighted.
5/5
GoogleReally helpful staff and found what we were looking for quickly! Special thanks to Rosie for being so fab.
5/5
GoogleMe and my friend have been looking for a flat for months, Charters where super helpful in this journey. Sarah in particular made us feel as if we where a propriety, and found us the most perfect flat.
Thank you for the review!
5/5
GoogleAfter being stuck in a stagnant chain for 5 weeks, we were looking for a chain free property which Sarah helped us find, arrange a viewing for and secure. Very responsive and great quality of service - couldn't be happier. Thanks Charters!PositiveResponsiveness, Quality, Professionalism
Thank you for the review!
5/5
GoogleEveryone that we dealt with was very professional and responsive. We were helped through every stage of the letting process and when talking over the phone and in person, the people we dealt with were all super helpful.
Thank you for taking the time to review your experience with us, it is much appreciated.
5/5
GoogleVery good agency. The whole experience has been easy and quick, the team is very responsive and I deal particularly with Sarah Bainbridge who was friendly and professional at the same time and she understood my needs. Recommended!
Thank you for the review!
5/5
GoogleSarah and Rosie at Charters have been very professional, kind and helpful with my search - going above and beyond to negotiate a very odd request for me. I can't wait to move in to my new home!
Sophie, thank you for taking the time to review the service you received. It is much appreciated.
5/5
GoogleI had the evaluation done for my house by the letting department manager Gary Brown this week and I was absolutely impressed by his professional knowledge and his great attitude. I am looking forward to work with him in future! And I highly recommend Charters to other people in the UK!
Dear Feifei, thank you so much for your enthusiastic review on your experience with Charters Winchester, and in particular Gary Brown. We wish you all the best for the future!
5/5
GoogleGary Brown and his Lettings team have always been very helpful and friendly. They provide regular and frequent updates on viewings and enquiries, and we have been very happy with their Lettings service, as well as on the Property Management side. Would definitely recommend.
Thanks Chris, we appreciate the lettings recommendation
5/5
GoogleAlthough our new home was not sourced by Charters, Jon always went out of his way to help us. His cheery and professional disposition throughout this six month journey was much appreciated and many of the properties were oh so close to being what we wanted. Heartfelt thanks! Lucy Wolfe
Hi Lucy, thank you for taking the time to review your experience with Charters Winchester and in particular, Jon Baud. Many thanks
5/5
GoogleSarah Bainbridge from Charters Estate Agents provided an excellent service, friendly (which counts for a lot), professional and prompt reply to all my queries. I'm now looking forward to my relocating to Hampshire!
Thank you the review, it is much appreciated.
5/5
GoogleAmazing service received from Charters, I've been dealing with Rosie and she's been really polite and friendly throughout the entire process. Would definitely recommend Charters and Rosie to anyone looking to rent
Hi Linda. Thank you so much for reviewing the service received. Rosie will be thrilled with this feedback.
5/5
GoogleDonna listened attentively and asked all the right questions to gain a clear understanding of our requirements. She then proactively arranged three viewings, which took place within two hours of our initial meeting, and collected our feedback. A professional response which gave us a very good first impression.
Thanks Dan, we hope to live up to expectations as the relationship grows. Good luck with your move.
5/5
GoogleExcellent service, very professional and extremely helpful to deal with. Our house sold quickly and Charters got us the full asking price. Once we had sold we were passed over to Nony who was amazing to deal with and extremely organised. Cant recommend highly enough!
Tom, thanks so much for the feedback. Nony is away at the moment but we will make sure she sees your positive review. Many thanks.
5/5
GoogleRosie from Charters Winchester has successfully let my property in Colden Common within a week of taking instruction. She's both professional & efficient. Great Job Rosie, thank you x
Hi Steve, thank you for leaving this review!
5/5
GoogleThis is the second time I have used Charters and have found them to be very professional on both occasions. They found us the right accommodation within a short period of time with no time wasted.PositiveResponsiveness, Professionalism
Thank you for the review, it is much appreciated.
1/5
GoogleContinued to market property and show buyers around that was ‘sold‘ subject to contract, where a reservation deposit had been paid. All within the vagaries of the English conveyancing system, but devoid of ethics or principles. Avoid at all costs.
Alec, we cannot find any record of you on the system, under our Winchester office or any other for that matter. Can you please contact marketing@chartersesateagents.co.uk - I would like to find out more about these comments. Many thanks.
5/5
GoogleExcellent service. Many agencies treat potential tenants very poorly but Christina at Charters was so helpful and kind trying to find us the right house. Highly recommend contacting these guys if you are looking to rent in and around Winchester.
This is great to hear Amie, all the best for the future.
5/5
GoogleA wonderful and quality service, particularly the help of Sarah Bainbridge who guided me through the whole process of finding and dealing with my new property and making it very stressless. Thank you
Thank you Jacques
5/5
GoogleWe found the ideal property and from the first telephone call have been dealt with a very professional, friendly service from Charters in Winchester. Constant contact has been great and we would highly recommend anyone wishing to buy/rent/sell a property to use Charters.
Jan, thank you for this review. It was passed on to the team - this feedback is great to hear.
5/5
GoogleGot to say a huge thanks to Charters for sticking with my chain which seemed to drag on forever. I never had to chase, I was always kept up to date and they were always helpful when others, such as solicitors, were non-existent. Thanks to all involved
Thank you for your review regarding Charters. We are very pleased that everything went to plan, all the very best. Thank you
5/5
GoogleCharters really helped me to find the exact property I was looking for and they got everything sorted and tied up very quickly - which was exactly what I needed as I had absolutely no time ! many thanks for all the efforts Paul C
Dear Paul, thank you for your review in relation to our Winchester branch. It is much appreciated.
5/5
GoogleCharters provided me with an excellent service, I was helped by a lady named Sarah who was extremely responsive and helpful with enquiries and procuring a rented property. Would highly recommend.
Thank you for taking the time to review the service you received. It is much appreciated.
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