Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlison and Sophie were both extremely helpful and accommodating throughout the process. Thank you both.
Mark and Liz
Mark · 20 October 2025
Agent replied · 20 March 2026
Hi Mark, thank you for your review. It's great to hear that you received such a helpful service from Alison and Sophie. Please do let us know if there's anything else that we can do for you.
★★★★★ 4/5
GoogleStephanie was wonderful to work with. She was extremely responsive and helped us to secure our dream home in a tight timeframe. Thanks for helping us. We would recommend Carter Jonas.
Emma · 2 June 2025
Agent replied · 20 March 2026
Hi Emma, thank you for your review. It's great to hear that Stephanie was able to help to secure your dream home! Please do not hesitate to get in touch if there's anything else that you need.
★★★★★ 5/5
GoogleWe rent a property through Carter Jonas in Winchester and the service from Lauren has been very professional. She is super responsive to maintenance requests and been helpful with other queries we've had about the property.
Amy · 20 March 2025
Agent replied · 20 March 2026
Hi Amy, thank you for your review. It's great to hear that you have received such a professional and responsive service from Lauren. Please do not hesitate to get in touch if you need anything at all.
★★★★★ 5/5
GoogleLauren is our property manager and is great. She’s informative, polite and very professional. When we have our reviews she caters to when we are available and adds no pressure. Great member of the team
Sophie · 20 March 2025
Agent replied · 20 March 2026
Hi Sophie, thank you for your review. It's great to hear that you are so happy with the property management service provided to you by Lauren. Please do not hesitate to contact us if you need anything at all.
★★★★★ 5/5
GoogleI've been using Carter Jonas for the last 6 years to help manage my UK property since moving to the US, and their service has always been excellent. In particular though I have to call our Lauren who has been my property manager in Winchester for the last year. In this time I have been extremely impressed with the both the speed and attention to detail with her ability to deal with complex issues, which really puts my mind at ease when needing to deal with a property thousands of miles away. I can't thank her enough for all the work that she's doing as its this level of service that means I'll continue to use Carter Jonas into the future.
Matt · 20 March 2025
Agent replied · 19 June 2024
Hi Matt, thank you for your review. We are delighted to hear that you are so happy with the property management service provided to you by Lauren and the team in Winchester. Please do not hesitate to get in touch if you need help with anything at all.
★★★★★ 5/5
GoogleOur Feedback re Experience with Carter Jonas
We are extremely thankful to the residential sales partner of Carter Jonas whose efforts helped us to secure our ultimate and soon to be dream home for our daughter and an ideal and perfect home for our retirement years.
From day one, we had the right feeling and received a warm welcome from Carter Jonas from whom help, and assistance has been provided by telephone calls, emails and site visits in the last 5 months to ensure the successful acquisition of our new home.
On the occasions, as and when we requested for extra viewings or required any assistance, we have never been let down. We also appreciated very much that Carter Jonas has given due consideration in meeting our daughter’s special needs and requirements in a friendly and professional manner which built up trust and confidence.
We also found that Carter Jonas took great care, gave willingly their undivided attention to us, was patient with us and showed professionalism in dealing with a home buyer which enabled a successful and satisfying completion between Seller and Buyer. Thank you very much - Sophie Richardson.
Samantha, Lily and Alan Setters
Samantha · 20 March 2025
Agent replied · 25 October 2024
Hi Samantha, thank you for taking the time to write a review. We are delighted to hear that you were able to find your dream house with us! Please do not hesitate to get in touch if there's anything else that we can do for you.
★★★★★ 5/5
GoogleWe just bought through Carter Jonas and Sophie Richardson was brilliant. She was incredibly helpful and always came up with solutions to any problems that arose. Couldn’t recommend her highly enough.
Ben · 20 March 2025
Agent replied · 25 October 2024
Hi Ben, thank you for your review. We are so pleased to hear that you received such a great service from Sophie and that she was able to help with any and all issues that came up. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
GoogleI've been dealing with William Maska.
Such a helpful member of the staff.
He responds very promptly and so helpful.
Sue · 8 August 2026
Agent replied · 22 August 2026
Hi Sue, thank you for your review. It's great to hear that you have received such a helpful and communicative service from William. Please do let us know if there's anything else that we can help you with.
★★★★★ 5/5
GoogleEstate agents are rarely as efficient and clear in communication as Lauren was (rental side). A very good experience with her and the team. Thank you.
Simon · 20 March 2025
Agent replied · 25 October 2024
Hi Simon, thank you for your review. We are so pleased to hear you had such as positive experience with Lauren and the team! Please do not hesitate to get in touch if you need anything else at all.
★★★★★ 5/5
GoogleSophie was professional in all aspects. Flexible, helpful, and a good communicator she helped smooth the process and was a reassuring presence for all parties involved.
Gavin · 20 March 2025
Agent replied · 11 November 2024
Hi Gavin, thank you for your review. It's great to hear that Sophie was able to make the process run as smoothly as possible for you and everyone involved. Please do let us know if there's anything else we can help you with in future.
★★★★★ 5/5
GoogleThey found the perfect house for us, understanding completely what we were looking for.
Special thanks to Lauren for the professionalism and the constant efficient support.
Nicola · 20 March 2025
Agent replied · 20 March 2026
Hi Nicola, thank you for your review. We are delighted to hear that Lauren and the team were able to find the perfect house for you - we hope you are settling in well!
★★★★★ 5/5
GoogleThe Winchester team have been incredibly helpful, and professional throughout my tenancy thus far. The initial lettings process was stress-free, and well guided, and any assistance required since has been dealt with swiftly, and to a high standard by Lauren.
Joe · 20 February 2026
Agent replied · 20 March 2026
Hi Joe, thank you for your review. It's great to hear that you are so happy with the Lettings service provided to you by Lauren and the team. Please do not hesitate to contact us if there's anything else that you need.
★★★★★ 5/5
GoogleIt was a pleasure working with Matilda while we wentthrough the process of renting a new property. Her attentiveness and proactivity was great.
Chris · 22 June 2026
Agent replied · 22 August 2026
Hi Chris, thank you for your review. We are so pleased to hear that you received such an attentive service from Matilda. Please do not hesitate to contact us if you need anything else at all.
★★★★★ 5/5
GoogleLauren Crowley provides excellent service and is well supported by all staff at Carter Jonas
John · 15 August 2026
Agent replied · 22 August 2026
Hi John, thank you for your review. We are pleased to hear that you received such an excellent service from Lauren and our team in Winchester. Please do not hesitate to contact us if you need anything at all.
★★★★★ 5/5
GoogleGreat service from Lauren and the team. Very efficient at sorting out any issues. Always respond promptly and very reliable. Would highly recommend.
Gary · 20 March 2025
Agent replied · 20 March 2026
Hi Gary, thank you for your review. It's great to hear that you are so happy with the efficient and responsive service provided to you by Lauren and the team. Please do let us know if there's anything else that we can help you with.
★★★★★ 4/5
GoogleI have used Carter Jonas for well over 10 years ..and other family members have used them for even longer.
They have always been easy to work with and the office is efficient and and friendly.
Over the years I have had some slight problems with the property management personnel but now with Lauren, I am extremely happy and I have much more confidence in the service being provided.
Minna · 20 March 2025
Agent replied · 27 August 2024
Hi Minna, thank you for your review. It's great to hear that you are so happy with Lauren's property management servicees. Please do let us know if you need anything at all.
★★★★★ 2/5
GoogleThe Carter Jonas staff were excellent in the recent sale of my property in the centre of Winchester. They went the extra mile to help the sale move forwards at all times.
I cannot speak highly enough of them as agents and I have no hesitation of recommending them. They were exceptional.
Ian Waight.
Ian · 3 August 2025
Agent replied · 2 September 2025
Hi Ian, thank you for the positive review. We are so pleased to hear that you are so happy with the service provided to you by our team in Winchester. If there is anything else that we can do to improve our services in future, please do let us know.
★★★★★ 5/5
GoogleGreat experience with the Carter Jonas team so far! Lauren has been excellent, very responsive and kind.
Lynda · 20 March 2025
Agent replied · 27 August 2024
Hi Lynda, thank you for your review. It's great to hear that Lauren has provided you with such an excellent service. Please do let us kniw if there's anything else that we can do for you.
★★★★★ 5/5
GoogleMy family are new to the area and Robert McLaughlin has been a godsend! He is incredibly knowledgeable of the area and goes out of his way to help and ensure you are well informed as a buyer. He is also really enjoyable company which makes it feel less like a transaction and more like an exciting journey. Top agent - highly recommend!
Fraser · 20 March 2025
Agent replied · 27 August 2024
Hi Fraser, thank you for your review. We are so pleased to hear that Robert has provided you and your family with such a great and personable service. Please do not hesitate to contact us if you need anything at all.
★★★★★ 5/5
GoogleVery good experience working with Carter Jonas in Winchester when moving into a new rental. Hopefully they're just as fair and efficient when at the end of the tenancy too. Such a friendly team too
Andy · 20 December 2025
Agent replied · 20 March 2026
Hi Andy, thank you for your review. It's great to hear that you have such a positive experience with our team in Winchester. Please do let us know if you need anything at all.
★★★★★ 5/5
GoogleCan’t recommend carters enough… ZAZA and Lauren have been soo wonderful to me and my wife ,they have helped us get things sorted out on time have been available when needed .. any issues with the property just an email and things get sorted as soon as possible.. all the best to the team
Warm regards from
ROBILIO and VELISSA
Robilio · 20 March 2025
Agent replied · 20 March 2026
Hi Robilio, thank you for your kind review. It's great to hear that you have had such a positive experience with our Lettings team in Winchester. Please do not hesitate to get in touch if there's anything else that we can do for you.
★★★★★ 5/5
GoogleA job very well done by Sophie going the extra mile with helping us.
A thoughtful, calming extremely professional approach dealing with all the issues along the way. With grateful Thanks. Shirley & Roger
Shirley · 20 December 2025
Agent replied · 20 March 2026
Hi Shirley, thank you for your review. We are so pleased to hear that you received such a professional and supportive service from Sophie. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
GoogleSophie, Robert and Allison were amazing to deal with when we bought our first house. They were contactable and very approachable, making our slightly difficult transaction seen very achievable. I would highly recommend their services
Farhan · 20 March 2024
Agent replied · 30 July 2023
Hi Farhan, thank you for your review. We are so pleased that Sophie, Robert and Allison were able to make your experience as a first time buyer as easy as possible for you. Please do let us know if there's anything else we can help you with.
★★★★★ 5/5
GoogleLauren is excellent and a pleasure to work with.
MICHAEL · 20 March 2025
Agent replied · 20 March 2026
Hi Michael, thank you for your kind review. It's great to hear that you are so happy with the excellent service provided to you by Lauren.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.