Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFulham flat
Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.
Happy · 8 October 2022
Agent replied · 30 October 2024
Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.
★★★★★ 1/5
TrustpilotTHEY WOULD KILL ONLY FOR LANDLORDS ( WHO CARES ABOUT TENANTS?)
They only value landlords and they treat tenants like we are beggers. Utterly obnoxious and unacceptable. You will learn in time real estate agents when you begin losing
Helin · 12 January 2023
Agent replied · 30 October 2024
Hi Helin, we're sorry to read your review. If you would like to provide some more details about your situation to feedback@carterjonas.co.uk, our team will be happy to look into this issue further for you. Thank you.
★★★★★ 5/5
TrustpilotWayland Ward-Smith and Mandy Jacobs…
Wayland Ward-Smith and Mandy Jacobs from the Fulham Palace Road Branch dealt with the sale of our home, and the process was very professional and efficient from start to finish.
Jackie · 25 October 2022
Agent replied · 30 October 2024
Hi Jackie, thank you for your review for our Fulham team. We're so glad to have been able to help you with the successful sale of your home. Please do let us know if there's anything that we can help you with in the future.
★★★★★ 5/5
TrustpilotTop class service
Excellent experience from initial negotiations and discussions through to exchange of contracts and to final completion of the sale. Very pleased we partnered with Carter Jonas for our property sale
A · 14 October 2022
Agent replied · 30 October 2024
Hello, thank you for taking the time to write us a review. We're so glad to hear we were able to help you with the sale of your home. Please don't hesitate to contact us in the future.
★★★★★ 5/5
GoogleIncredibly professional and friendly team! Have used their services for many years and I’ve always been impressed.
Jenni · 10 November 2023
Agent replied · 9 November 2024
Hi Jenni, thank you for your lovely review! We are so pleased to hear that you've been so happy with your experience with Carter Jonas over the years. Please do not hesitate to get in touch if you need anything else at all.
★★★★★ 5/5
TrustpilotKingsclere house purchase
Ed W kept us updated throughout a drawn out process / chain. He was trustworthy and highly professional
DAVID · 13 April 2025
★★★★★ 5/5
GoogleWe moved are family from the north of Scotland and rented a property through Carter Jonas. We found them very friendly and polite. Willing to provide help when we needed and made the whole process as stress free as possible, even to the point of advising us and helping us do a bit of financial juggling. Would highly recommend them for letting although the caveated is that we have not rented before and so do not have a good/bad experience to compare. A potentially stressful experience made easy by a very customer friendly firm.
Steve · 11 November 2016
★★★★★ 5/5
TrustpilotThe team at Carter Jonas were…
The team at Carter Jonas were professional and efficient in selling my mothers house. We are grateful for their services and would recommend them.
Christine · 3 April 2023
Agent replied · 30 October 2024
Hi Christine, thank you for your review. We are so glad that our team were able to assist you and your mother with her sale. Do get in contact if we can help you with anything else a all.
★★★★★ 5/5
GoogleQuick, helpful and highly reliable. Much recommended.
Viktor · 13 May 2024
Agent replied · 9 November 2024
Hi Viktor, thank you for your review. It's great to hear that you had such a positive experience with our team in Winchester. Please do not hesitate to contact us if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotSimple communication with Seline
Simple communication with Seline, all done whilst we were on holiday. Thank you for managing our expectations and prompt replies.All the best
Karinel · 15 May 2023
Agent replied · 30 October 2024
Hi Karinel, thank you for your review. It's great to hear that you have had such a positive experience with Carter Jonas, and with Seline in particular. Please do let us know if there's anything else that we can help you with.
★★★★★ 5/5
TrustpilotThanks Carter Jonas
Thanks Carter Jonas . A great team, great team leader :Igor , great team member : Sam, Ana. They given me lots of hleps .
CINDY · 3 February 2023
Agent replied · 30 October 2024
Hi Cindy, thank you for your review. We are so pleased that you are happy with the service provided to you by our team in Fulham. Please do not hesitate to get in contact if there's anything else we can help you with in the future.
★★★★★ 5/5
GoogleChris was professional, very knowledgeable and most importantly reliable, which is not always the case with estate agents. I would definitely recommend them and use them again
Sangeeta · 11 November 2019
★★★★★ 5/5
TrustpilotA great experience with the Mayfair office
I had such a great experience with Carter Jonas in Mayfair during my recent search. In particular with Kate who was so helpful through out the process!
Daisy · 21 October 2022
Agent replied · 30 October 2024
Hi Daisy, thank you for your review for our Mayfair team. Please don't hesitate to contact us if there's anything else we can help you with in the future.
★★★★★ 5/5
TrustpilotIt's always a pleasure dealing with…
It's always a pleasure dealing with Carter Jonas and in particular, Jessica - they're communication is excellent, they are polite and extremely professional. I would recommend them to anyone looking for the services Carter Jonas offer.
Roland · 7 June 2021
Agent replied · 30 October 2024
Hello Roland, thank you for taking the write such a positive review. We are happy to have helped. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotVery impressed and will use again
I have just dealt with Carter Jones Lettings, Mayfair and what a pleasant experience from start to finish. I was given regular updates, polite mannerism and excellent customer service, very impressed overall and will use again.Jennifer
Jennie · 12 May 2021
Agent replied · 30 October 2024
Hello Jennifer, thank you for taking the time to write us such positive feedback. Our team are always pleased to hear how we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotA professional operation.
I've been a client of Carter Jonas in Fulham before - this is a professional operation with excellent communication at all times. Highly recommended.
Steven · 7 December 2022
Agent replied · 30 October 2024
Hi Steven, thank you for the review for our Fulham team. Please don't hesitate to let us know if we can help you with anything in the future!
★★★★★ 5/5
TrustpilotFantastic, reliable estate agents
We bought our house in Fulham and the agent and advice we received along the way was excellent. We would definitely use Carter Jonas again.
Eon · 11 October 2022
Agent replied · 30 October 2024
Hi Eon, we're so glad to hear you were happy with the service we provided you with. Please let us know if you need any help with anything in the future.
★★★★★ 5/5
TrustpilotFantastic estate agents
The whole team at CJ gave us excellent advice and help throughout. Good communication during the whole process, and Mandy really pushed the sale through.
Alexander · 10 October 2022
Agent replied · 30 October 2024
Hi Alexander, thank you for your positive review. Please don't hesitate to contact us in the future if you need help with anything else.
★★★★★ 5/5
TrustpilotCarter Jonas Barnes - superb service
Carter Jonas in Barnes (and their predecessor firm Sargent & Young) have managed my property for 18 years and have done a fantastic job; always professional and efficient, and they have a great team!
Peter · 10 June 2021
Agent replied · 30 October 2024
Hello Peter, thank you for taking the time to leave us some feedback. Our team are always happy to hear how we have supported our clients.
★★★★★ 5/5
TrustpilotExcellent estate agency which I would…
Excellent estate agency which I would recommend to anyone. During my selling process I always felt that they had me central to their thoughts and advised me along the way. Very friendly and professional.
Paul · 20 May 2021
Agent replied · 30 October 2024
Hello Paul, thank you for taking the time to leave such wonderful feedback. we pride ourselves in providing helpful advice - we are very happy to have helped.
★★★★★ 5/5
GoogleTwo months from instruction to completion of the sale after changing agents. Thank you Alison!
Rob · 10 November 2021
★★★★★ 1/5
TrustpilotAbsolutely terrible
Absolutely terribleContacted them 4 times regarding a property for sale with no return contact4 phone calls and and online viewing with no responseI would never use this company for any of My business
Martin · 25 June 2021
Agent replied · 30 October 2024
Hello Martin,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
★★★★★ 5/5
TrustpilotGreat company to deal with
All the staff at Carter Jonas are very helpful and quick to respond to all enquiries and questions.
Claire · 25 April 2023
Agent replied · 30 October 2024
Hi Claire, thank you for your review. We are so pleased to hear that you are happy with your experience with Carter Jonas. Do not hesitate to get in contact if we can help you with anything else.
★★★★★ 5/5
TrustpilotI have been working with Carter Jonas…
I have been working with Carter Jonas Mayfair for a number of years as one of their approved contractors. They are extremely professional and a pleasure to work with. I highly recommend them.
Richard · 13 May 2021
Agent replied · 30 October 2024
Hello Richard, thanks for the great star rating! We look forward to continue working with you in the future.
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