Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe had very good service from Carter…
We had very good service from Carter Jonas when recently using this company with our rental property.My only comment would be that a little more knowledge of the area and amenities would have been more helpful.
Philippa · 30 April 2023
Agent replied · 30 October 2024
Hi Philippa, thank you for your review. We are so pleased that we were able to help you with your rental property. Please do get in contact if we can help you with anything else at all.
★★★★★ 5/5
Trustpilothighly recommend
I would not hesitate to highly recommend Ed Westmacott and the Carter Jonas team to anyone looking for the best estate agent to market their property and closely manage the whole sale process throughout. Throughout the entire process Ed remained very proactive, supportive and communicative.
JC · 16 May 2022
Agent replied · 30 October 2024
Hello, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we support our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotKnowledgable and very helpful
Knowledgable and very helpful and always good to be able to deal with the same person each time which provides a great service.
HM · 9 March 2024
Agent replied · 30 October 2024
Hello, thank you for your review. We are so pleased to hear that you have had such a positive experience with Carter Jonas. Please do not hesitate to get in touch if there's anything else that we can help you with.
★★★★★ 5/5
GoogleCarter Jonas have sold 3 houses for us now. Each time the service has been amazing. The latest sale, in difficult global and financial circumstances, went so smoothly it was remarkably unstressful. The team has been friendly, kind, a joy to communicate with and they've helped out as every given opportunity, above and beyond what we would expect from an estate agent. They understand the stress involved, they offer sound but realistic advice, they take their lead from you and don't apply pressure, and their marketing is really well targeted. Can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 10 November 2021
★★★★★ 5/5
TrustpilotA satisfied customer...
I chose Carter Jonas due to their expertise in selling equestrian properties and I wasn't disappointed. Rupert guided me through the whole process from start to finish and he was always on the end of the phone to give advice. I have no hesitation in recommending Carter Jonas.
Linda · 8 October 2021
Agent replied · 30 October 2024
Hello Linda, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us again in the future.
★★★★★ 4/5
GoogleExcellent service from Jemima at the Winchester branch. When the property came back on the market we were informed as soon as possible. Genuine interest in us securing the property for the right reasons and professional and efficient communication.
Lissie · 10 November 2022
Agent replied · 9 November 2024
Hello Lissie, thank you for leaving us some feedback. Our team aim to support our clients to the best of our ability. We are happy to have helped.
★★★★★ 5/5
TrustpilotHighly professional and gets things done!
Mandy provided us with excellent service in our recent sale. She went over and above duty and provided regular updates, sound advice and reassurance in a very stressful situation. We highly recommend Carter Jonas (Fulham)!
Ann · 22 March 2023
Agent replied · 30 October 2024
Hi Ann, thanks so much for your review. We are delighted to here how well Mandy has supported you throughout your recent sale. Please do not hesitate to get in touch if you need anything else at all.
★★★★★ 5/5
TrustpilotFantastic service
The service we received at Carter Jonas was fantastic
Ian · 1 November 2025
★★★★★ 5/5
TrustpilotProfessional service
I am a landlord and have rented out my apartment through Carter Jonas in Fulham for several years. Their service has always been first class and have always sorted any issues rapidly and efficiently. Igor and Sayeh from the lettings team have always been very professional and helpful.
Anthony · 14 May 2021
Agent replied · 30 October 2024
Hi Anthony, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotExcellent
Excellent, a very good, helpful service.
Rupert · 6 November 2024
Agent replied · 28 December 2024
Hi Rupert, thank you for your positive star rating! We are so pleased to hear that you received such an excellent service. Please do let us know if there's anything else we can do for you.
★★★★★ 5/5
TrustpilotCarter Jones Sales team are excellent
Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office
Fiona · 18 October 2022
Agent replied · 30 October 2024
Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.
★★★★★ 5/5
TrustpilotVery Helpful Staff
We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.
Sarah · 21 October 2021
Agent replied · 30 October 2024
Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!
★★★★★ 5/5
TrustpilotThanks for excellent relationship and…
Thanks for excellent relationship and customer service in response to our needs
Jide · 25 June 2024
Agent replied · 30 October 2024
Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotPerfect home in Fulham
Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!
Gesa · 16 August 2022
Agent replied · 30 October 2024
Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!
★★★★★ 5/5
TrustpilotExcellent management and sale of my property
Carter Jonas Winchester handled the rental of our town centre property for several years. They also found a buyer and managed the whole process through to a successful conclusion. I have no hesitation in recommending them as really excellent. They know the local market, are highly responsive and always proactive. I completely trusted them in all the fiddly details of property management but also the important strategic issues to do with a smooth and well timed sale.
Matt · 31 May 2021
★★★★★ 5/5
TrustpilotI would just like to thank the staff…
I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.
Mark · 18 July 2023
Agent replied · 30 October 2024
Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.
★★★★★ 5/5
GoogleAlison at the Winchester branch was fantastic. She managed our sale through the very tough days of the pandemic. Solicitors etc were very slow, but her skill kept everyone in the chain calm and on track. Her liaison was superb!PositiveProfessionalism
Rachel · 9 February 2022
Agent replied · 8 February 2025
Hi Rachel, thanks for taking the time to leave such lovely feedback - we're very pleased we could help you at a tough time in the pandemic! If you need us for anything else please let us know.
★★★★★ 4/5
TrustpilotRelationship
The relationship and the process is great
Oduntan · 24 August 2024
Agent replied · 30 October 2024
Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
TrustpilotI have dealt with Carter Jonas Barnes…
I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.
Anthony · 17 May 2021
Agent replied · 30 October 2024
Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
TrustpilotI would just like to say
I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley
Mary · 14 May 2021
Agent replied · 30 October 2024
Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.
★★★★★ 5/5
TrustpilotThank you, Carter Jonas for your job
Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.
Oleksandr · 27 December 2022
Agent replied · 30 October 2024
Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.
★★★★★ 5/5
GoogleAlison at the Winchester branch was fantastic. She managed our sale through the very tough days of the pandemic. Solicitors etc were very slow, but her skill kept everyone in the chain calm and on track. Her liaison was superb!PositiveProfessionalism
Rachel · 10 November 2021
Agent replied · 9 November 2024
Hi Rachel, thanks for taking the time to leave such lovely feedback - we're very pleased we could help you at a tough time in the pandemic! If you need us for anything else please let us know.
★★★★★ 1/5
TrustpilotWe arrived 10 minutes early for our scheduled viewing, only to be told by the agent that we could not get inside because the key did not work. This was very disappointing, especially as we had made t
Let down by poorly arranged flat viewing
Tareq · 10 September 2025
★★★★★ 5/5
TrustpilotHelped me to find a house for me and…
Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.
Sophia · 29 October 2021
Agent replied · 30 October 2024
Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.
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