Trusted Agent profile · Winchester

Carter Jonas Winchester reviews

4.3

★★★★★ Great

637 reviews across 2 platforms

9 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ

Part of Carter Jonas, see every office.

Carter Jonas's office in Winchester, at 9 Jewry Street, is rated 4.3 out of 5 across 637 reviews on two platforms, including 114 Google reviews rated 4.7.

Google logo

4.7 / 5

114

Reviews on Google

This office

Trustpilot logo

523

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Trustpilot

A thoroughly professional service from…

A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.

MF&P · 18 August 2021

Agent replied · 30 October 2024

Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.

1/5

Trustpilot

Literally the worst experience.

Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience

Gill · 6 May 2021

Agent replied · 30 October 2024

Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.

5/5

Trustpilot

Carter Jonas looked after everything

Carter Jonas looked after everything . Would recommend.

Mr · 14 October 2022

Agent replied · 30 October 2024

Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.

1/5

Trustpilot

Very unprofessional

Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management

Paulina · 3 September 2019

Agent replied · 30 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.

JC · 13 October 2021

Agent replied · 30 October 2024

Hello JC, thank you for five star review. We are happy to have helped!

5/5

Trustpilot

Helpful & fast!

They’re quick, effective, fast response.

Kamila · 9 January 2023

Agent replied · 30 October 2024

Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

4/5

Trustpilot

Professional

Professional, serious, and effective.

Joe · 22 December 2022

Agent replied · 30 October 2024

Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.

5/5

Trustpilot

Barnes team are a great team

Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.

J · 20 May 2021

Agent replied · 30 October 2024

Thank you for the great star rating! We look forward to continue working with you in the future.

5/5

Trustpilot

Always got the information I’ve needed

Always got the information I’ve needed. Efficient and professional. Thanks.

Kyle · 11 February 2022

Agent replied · 30 October 2024

Hello Kyle, thank you for the 5 star review. We are happy to have helped!

5/5

Trustpilot

Friendly

Friendly, efficient, professional. Rental accommodation was immaculate.

Nigel · 6 July 2022

Agent replied · 30 October 2024

Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.

5/5

Trustpilot

Helpful

Helpful, friendly team who secured a great rental property for us.

Charlie · 14 November 2021

Agent replied · 30 October 2024

Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.

1/5

Google

Unresponsive, always out of office on holiday. Avoid.NegativeResponsiveness, Quality, Professionalism, Value

Jenny · 10 November 2021

Agent replied · 9 November 2024

Hi Jenny, We are sorry to see your negative review, and surprised this is the experience you have had with Carter Jonas as we pride ourselves on being approachable. We would like to look in to the matter for you ,and can be reached on winchester@carterjonas.co.uk, or 01962 842742 if you would like to get in touch.

4/5

Trustpilot

Valuation spot on and flat sold …… need…

Valuation spot on and flat sold …… need I say more!

Louise · 12 September 2021

Agent replied · 30 October 2024

Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!

5/5

Trustpilot

Very helpful at Mayfair Lettings

Very helpful at Mayfair Lettings! Excellent service from start to finish.

Will · 12 May 2021

Agent replied · 30 October 2024

Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.

5/5

Trustpilot

Excellent service

Very professional, and friendly service:)

Emma · 8 February 2022

Agent replied · 30 October 2024

Hi Emma, thank your for the positive review!

1/5

Trustpilot

Poor

As a landlord I won't use them again - released the tenant's deposit without making proper checks.

John · 25 October 2016

Agent replied · 30 October 2024

Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk

1/5

Trustpilot

They are disgusting

They are disgusting, bad service with bad manners.

Natalie · 16 March 2021

Agent replied · 30 October 2024

Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk

5/5

Trustpilot

Maddy Peris

Excellent service from Maddy Peris

Tiffany · 7 October 2021

Agent replied · 30 October 2024

Hi Tiffany, thank you for the five star review!

5/5

Google

'Throughout the process, from the early meetings, right through to the selling of my house and building plots, I have experienced nothing but true professionalism from Kevin Prince and all the staff at carter Jonas (Winchester). The advice and guidance was always on the mark'

Dave · 11 November 2018

5/5

Trustpilot

Great Mayfair Team

Great Mayfair Team! Excellent service.

Hugh · 12 May 2021

Agent replied · 30 October 2024

Hello Hugh, thank you for the great star rating!

5/5

Google

Carter Jonas and in particular, Alison, are just brilliant estate agents. So professional, prompt and caring. Would not hesitate to recommend them!PositiveResponsiveness, Quality, Professionalism

Ylva · 10 November 2021

5/5

Google

Carter Jonas let our Pump House extremely quickly and efficiently, ensuring that all the legal paperwork was put in place. A prompt, effective and friendly service. Thank you.

Philippa · 11 November 2018

5/5

Google

Market to let in under a week. Comprehensive and knowledgable service from a well-established and delightful team that would be hard to beat anywhere.

Nick · 11 November 2019

5/5

Google

Great rentals agency. Good range of properties. Friendly and efficient staff who act quickly on receipt of emails or calls. Very good experience.

Kathryn · 11 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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