Trusted Agent profile · Winchester, Hampshire

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Belgarum Winchester reviews

4.4

★★★★★ Great

218 reviews across 2 platforms

72A High Street, Winchester, Hampshire, SO23 9DA

Belgarum's office in Winchester, Hampshire, at 72A High Street, is rated 4.4 out of 5 across 218 reviews on two platforms, including 214 Google reviews rated 4.4.

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4.4 / 5

214

Reviews on Google

This office

View Agents logo

4.2 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belgarum Winchester

Belgarum are pioneering estate and letting agents in the thriving city of Winchester, specialising in the sale and letting of residential property. Belgarum Estate Agents in Winchester are well-established independent estate agents, founded in 1989 as a residential Letting Agent. This success led to the birth of the now prolific sales department in 2003, and the relocation to our prominent High Street offices in the heart of Winchester city centre. Our refreshing and energetic approach is fundamental to our rapid growth and continuing success, which is built on the foundation of strong marketing, exceptional staff and a professional work ethic. If you are a buyer or seller, landlord or tenant, Belgarum are the natural choice for the sale or rental of your property in Winchester.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Google

Great to work with, organised, clear instructions and pay promptly.

Sam · 13 February 2026

Agent replied · 13 April 2026

Hello Sam Your feedback means the world to us, thank you for supporting a local independent agent. John and the team

5/5

Google

We used Belgarum to sell our home and could not have asked for more. From the first moment I spoke with them they were polite and invested in helping us move. The valuation was given using not only rightmove (it seems every agent prints off the same stuff) but also their own experience and knowledge (which you can’t buy!). We were on the market for 10 days and had 20 viewings. All feedback was given without me having to chase them (huge when you think each viewing might be your sale!). They took all of the stress out of it for us. We agreed a sale to the right buyers at the right price (no rush for us to take the first offer, they made sure we got what we needed). All of that was brilliant but then you get introduced to their sales chaser Harriet, who was out of this world! Dealing not only with our sale but also doing everything she could to help with our purchase as well. (Even though it wasn’t through Belgarum). There was a couple of hick ups along the way (mainly from the person we were buying from) and Harriet dealt with all of it, even when she wasn’t around Paul then jumped in and made sure that the problems got solved and everything was communicated to our buyers. It’s been a crazy year considering wants been going on and I could not recommend Belgarum highly enough. Thank you!

Doug · 25 November 2020

5/5

Google

May I say how impressed we’ve all been with the excellent service John and Alex at Belgarum have provided these last two months. You achieved what seemed to be the impossible in a short space of time and with such care and attention to detail. Your suggestions for the redesign of the promotional literature were so professional and we were very impressed with the photos. My parents felt you understood their brief perfectly and handled viewings so sensitively and conscientiously. As a result you turned a very stressful experience into something positive and encouraging. I can’t thank Alex enough for the care she showed my parents.

Jacqueline · 16 September 2019

5/5

Google

May I say how impressed we’ve all been with the excellent service John and Alex at Belgarum have provided these last two months. You achieved what seemed to be the impossible in a short space of time and with such care and attention to detail. Your suggestions for the redesign of the promotional literature were so professional and we were very impressed with the photos. My parents felt you understood their brief perfectly and handled viewings so sensitively and conscientiously. As a result you turned a very stressful experience into something positive and encouraging. I can’t thank Alex enough for the care she showed my parents.

Jacqueline · 31 July 2019

5/5

Google

We have just bought a property through Belgarum and both Seanna and Vicky were excellent and kept us fully informed of the process from start to finish. I would highly recommend them.

Chris · 24 September 2024

5/5

Google

Fantastic Estate Agents - easily the best in Winchester! Second time using them to buy a house and they were always available, friendly and played a really important role in getting our house purchase over the line (despite several obstacles along the way). Particular mention to Alexandra Green who went above and beyond to help us and did an excellent job of managing us and our sellers throughout the long process. Will certainly be using them again!

Jonathan · 3 November 2024

1/5

Google

I'm an NHS doctor moving to Winchester for work. I liked a property for renting advertised by this estate agent so I sent an email but didn't get any response. Then I finally decided to give them a call and they told me “can I have your name my colleague will call you back”. But still, no response for a few days, called them again and received the same response. Then my partner (British) contacted them about the same property and they took all his details and gave him an approx date for viewing the same property. This sort of racism from a company like this in THIS CENTURY is absurd!!

Reya · 6 August 2021

Agent replied

Dear Reya, Thank you for your review. The comments you make are incredibly serious and I would like to understand a little more about your specific experience. Belgarum sell and let properties to and for people of all walks of life. Any prejudice, conscious or otherwise, does not represent the views or ethos of our business. I invite you to contact me personally and in confidence on alex.lambourne@belgarum.com to help us better understand your experiences and what we might be able to do to learn and improve. Thank you, I look forward to hearing from you.

5/5

Google

If you are selling, I hope your move goes smoothly. However, if you run into obstacles, my experience is that Belgarum excell at support during tricky times. My sale was theatened by issues with the chain on both sides but, thanks to the diligence and persistence of Vicky and Alex, exchange has now happened. Throughout the process, all the staff I had contact with were professional, helpful and friendly.

Anne · 3 December 2024

5/5

Google

We have had a flawless experience from start to finish buying through Belgarum. The communication and professionalism has been fantastic. Vicky is a superstar, and managed the chain to completion in record time!

G · 20 April 2024

1/5

Google

Visited property and gave verbal estimate. Asked for them to confirm in Email and provide terms of service such as fees. No Email, no phone call, heard nothing! Don’t expect to have to chase an Estate Agent and this reflects badly on there reliability if I had appointed them. So lost my business / commission for sale.

Mike · 27 March 2025

5/5

Google

Sold my flat with Belgarum after being recommended them by other residents in my building who had a good experience with them. They were very friendly and professional. Moving is always stressful but this was my first time selling so I was pleased that Harriet kept me updated and was really helpful with any questions I had! Would definitely recommend to anyone wanting to sell their home.

Rachel · 16 September 2019

1/5

Google

An estate agent I would recommend everyone to avoid using it!1 Totally unprofessional and not living up their own values. On their website they stated their values are honesty, trust and integrity. Unfortunately, when we dealing with them twice, they do not live by it. 0ur first time when we were looking for a rental place to live , everything seems to be going fine until the day we suppose to collect the keys for the flat. On the day, they said the paperwork wasn’t in order and the landlord is delaying the process. We already arranged the home movers the next day. We kept pushing them to find the reason why the landlord was delaying the process. We were send home and promised it will be sort out the next day. Luckily, the next day after lot of stress, we managed to get the keys to the flat. However, a month later we found out from the landlord it wasn’t him that was delaying the process, but Belgarum. So until today we still don’t know what happened. Well, mistakes happened! We straight away were looking for our dream house and when we finally found our dream house a month later , we found out the estate agent was Belgarum. Well, this was buying and not letting , so it can’t be that difficult. Our mortgage was already been approved and it should be straightforward. We were so wrong, we submitted an initial offer, but to our amazing, they can’t even bother to come back. My wife keep chasing them and said at least come back with an answer. After 2 weeks , they finally said it was too low! So we submitted another offer and again we have to chase them again. Finally, after lot of chasing, they accepted the offer. So now is up to the solicitor to do their work. We know our solicitor will be very quick, however it was an old house and lot of searches needed to be carried out. But 6 weeks in we suddenly received a letter that we need to have the contract exchange by this date. But our solicitor was still awaiting documents. We told them , we were awaiting for the crucial documents. But more importantly their solicitor wasn’t really forthcoming and helpful. Then 2 weeks later we received another letter and they have informed us of a deadline. We knew their is no way we can have it exchange on that date, because their was lot of issues with the searches. We chase our solicitor, but he said he worked solidly on our case and documents weren’t complete. Then when the day arrived , my wife received a phone call from John the director of Belgarum that they withdraw the sales. We were gobsmacked, we were just waiting for the final documents. So we lost our dream home. But the we found out they have accepted a higher offer. Technically, they can do it, but morally and within their values , this is totally unacceptable. We have just received the keys from their competitor to our house last week. From accepting the offer to receiving the keys, it took us 2 months. Avoid this estate agent. Leon Li

Waion · 19 March 2020

Agent replied

Thank you for your review. Naturally we are disappointed to read your comments of your experience, but we also think it’s important to add some context and balance. For your tenancy, you are correct that everything was agreed for you to move in. Sadly the Landlord had not returned the signed tenancy agreement, despite our repeated requests. For your own protection we could not allow you to move in without one. The landlord then changed his mind as to how long he was willing to grant the tenancy for. This, in turn, meant a raft of changes were necessary; drafting a new agreement, varying the protected deposit, changing the prescribed information etc. Nevertheless, this was completed by our staff overnight and you were able to move in no more than 24 hours later than planned. We reiterate our apologies for the delay, although it really was beyond our control. Regarding your purchase, I know this was a particularly difficult and regrettable time for you, for which sympathise greatly. It seems from your review that your frustration is more directed at the sellers than Belgarum. You will however remember that our client was acting for a third party and they were very keen to ensure a swift sale. This is something you agreed to at the outset. An agreement was made for contracts to be exchanged by a certain date. After this date was missed, a second date was agreed. This was also missed. After a third deadline passed, our clients informed us that they wished to pursue another avenue. We expressed our deep regret and apologies at the time, and explained that we were not complicit in this decision. We act as agents for clients, and are professionally and duty bound to follow their instructions. We do not make their decisions, we merely communicate them. In this case we were sorry that the sale to you was aborted, especially given the effort we had all made and how close we were to concluding it. Finally, despite the difficulties you have experienced, we are delighted that you have secured an alternative purchase. We genuinely hope that you will be happy in your new home and we wish you every success and good wish for the future.

5/5

Google

I recently had the pleasure of working with Belgarum Estate Agents in Winchester, and I cannot speak highly enough of their exceptional service, especially in the challenging economic housing conditions we faced. From the beginning, John, Vicky, and Seanne stood out as key figures in the success of the sale. John's down-to-earth approach and transparent communication immediately set a positive tone. His expertise in navigating the complexities of the current housing market was evident, providing valuable insights and realistic expectations. Vicky's dedication and efficiency in handling the logistics of the sale were impressive. She ensured that the process moved forward smoothly, addressing any concerns promptly. Her proactive approach made a significant impact on the overall experience. Seanne, with her market knowledge and strategic thinking, played a crucial role in positioning our property effectively. In challenging economic conditions, her insights were invaluable, leading to a successful sale that exceeded my expectations. What sets Belgarum apart is not only their individual expertise but also their collaborative and cohesive teamwork. In a difficult economic climate, their collective efforts made the selling process surprisingly stress-free. Belgarum Estate Agents, and the outstanding team of John, Vicky, and Seanne, provided a level of service that goes beyond the ordinary. Their commitment to clients and their ability to navigate challenging conditions make them a top choice for anyone looking to sell their property in Winchester. I am grateful for their dedication and professionalism, and I wholeheartedly recommend them to others facing similar challenges in the real estate market.

Stephen · 23 February 2024

5/5

Google

Belgarum ran an excellent process for me. When I was selecting an agent, they set out very clearly how they would work, and they delivered on every step of that. They clearly had an excellent understanding of the local (Winchester) market. Well organised and very professional. Kept me informed on how the process was going, with regular updates. Very satisfied.

Richard · 6 January 2025

2/5

View Agents
Tenant

Terrible experience

I was shown around a property. and was very uncomfortably forced to put in an offer in order to have my queries answered. On a second more thorough visit, the agent either didn't know any information about the flat or gave me conflicting information. All around just unfriendly and felt very pressured to put in offers. Certainly was interested in the flat until then.

Diana · 25 October 2016

5/5

Google

We are very grateful to Belgarum for their help in our house purchase. In particular Paul and Harriet were always helpful and knowledgable. Very happy to recommend.

Rosaleen · 19 March 2020

Agent replied

Thank you so much for taking the time to write a review. I am delighted that you had such a good service, and wish you every good wish for the future. John.

5/5

Google

Belgarum have been fantastic to deal with throughout the whole selling process. Alexandra went above and beyond to help us secure our sale and could not have been more helpful, professional and understanding. The whole team have been a delight to deal with and I would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Kate · 20 June 2021

5/5

View Agents
Buyer

The team were professional and helpful at all times

Buying a house is a stressful time but Paul and Harriet were always on hand and happy to help. Having dealt with other agents we were struck by the speed of response, their thorough approach and total professionalism. Harriet worked incredibly hard and I cant thank her enough for her input. We are now settled in our happy home thanks to Belgarum.

Meila · 13 August 2015

5/5

Google

Absolutely first class service from Belgarum from start to finish. Their care of their clients, attention to detail, communication and operation of services are just fantastic. Every member of staff is highly professional yet incredibly approachable and friendly. You know that at every step they are doing everything in their power to meet your needs rather than just transacting business or meeting deadlines. You also get the sense of a real team approach - they are all working together to deliver the best possible results. And this is to say nothing of their kindness and patience. Through a very long house hunting process, they always tried their best and delivered excellent results - a great team, excellent leaders and a perfect outcome for us!

Kathryn · 26 August 2023

5/5

Google

The Belgarum team are efficient, honest and get the job done. They listen to their client's needs and action them. Thank you Lottie, Lisa and George for all your hard work to find the right tenants! Collectively, they all do a great job and we couldn't be happier! I wouldn't use any other agent in Winchester.

Suzy · 16 September 2019

5/5

Google

I recently sold my later mother's flat through the Belgarum team. I was professionally and sensitively supported throughout the process, first by Alexandra who negotiated the sale, and then by Vicky who progressed it. I found them to be quickly responsive and clear and helpful in both answering questions and resolving issues. I would have no hesitation in recommending them or using them again myself.

Martin · 13 June 2024

5/5

Google

After extensive research I chose Belgarum. After 3 Agents then visiting our house, they were the clear winner. - not the cheapest but very competitive. A local business owned by John Leeson, who was a refreshing change from the others - a warm genuine man who I feel told the facts without flannel! He runs a tight ship with everybody in the office knowing exactly what is happening. It is all done 'in house' which is not the case with all agents. When we had a major blip with our sale, his input was excellent. Normally I ignore requests for reviews, but this team deserve it!

J · 1 May 2023

5/5

Google

I am very satisfied with the cooperation, everything went smoothly and quickly Which was very important to me.

Iwona · 17 March 2024

5/5

Google

The whole team at Belgarum in Winchester were very friendly, professional and got everything done very quickly. They always stayed in touch and helped.

Юля · 26 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belgarum Winchester

How many reviews does Belgarum Winchester have?

Belgarum's Winchester office has 218 reviews across two platforms: 214 on Google, 4 on View Agents.

What is Belgarum Winchester's rating?

Belgarum Winchester is rated 4.4 out of 5 across all 218 reviews, and 4.4 out of 5 on Google from 214 reviews.

Where is Belgarum's Winchester office?

Belgarum Winchester, 72A High Street, Winchester, Hampshire, SO23 9DA.

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