Trusted Agent profile · Winchester, Hampshire

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Belgarum Winchester reviews

4.4

★★★★★ Great

218 reviews across 2 platforms

72A High Street, Winchester, Hampshire, SO23 9DA

Belgarum's office in Winchester, Hampshire, at 72A High Street, is rated 4.4 out of 5 across 218 reviews on two platforms, including 214 Google reviews rated 4.4.

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4.4 / 5

214

Reviews on Google

This office

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4.2 / 5

4

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belgarum Winchester

Belgarum are pioneering estate and letting agents in the thriving city of Winchester, specialising in the sale and letting of residential property. Belgarum Estate Agents in Winchester are well-established independent estate agents, founded in 1989 as a residential Letting Agent. This success led to the birth of the now prolific sales department in 2003, and the relocation to our prominent High Street offices in the heart of Winchester city centre. Our refreshing and energetic approach is fundamental to our rapid growth and continuing success, which is built on the foundation of strong marketing, exceptional staff and a professional work ethic. If you are a buyer or seller, landlord or tenant, Belgarum are the natural choice for the sale or rental of your property in Winchester.

Reviews

Every review we hold for the Winchester office, from every platform, shown as written. First names only.

5/5

Google

I can honestly say I have never experienced such proactive attention to detail from an estate agent before and it went far beyond our expectations. As well as receiving an asking price offer on the house very soon after it was marketed, we were particularly impressed with the following aspects of the sale: - receiving full details and feedback from every party who viewed the house - being given guidance when the offers came in and Alex’s tenacity at reaching me when the four of us were in different countries and timezones -the diligent follow up by Vicky who liaised with all parties in the chain to ensure the sale progressed as quickly and smoothly as possible. She kept us regularly updated. I would not hesitate to recommend Belgarums.

Diana · 24 September 2024

5/5

Google

Belgarum Estate Agents did a 1st class job in progressing the sale of our flat so it all went through effortless.

SPS · 15 August 2026

Agent replied · 22 August 2026

Dear Jean Thanks so much for your lovely review, we really appreciate it! Best wishes, John and the team

5/5

Google

Belgarum have been our landlords agents for the past year and a half, Andrea the property manager has been a wonderful help whenever we’ve had queries or issues! Recently we had our boiler go out and, although it took longer than we would …

Reuben · 13 February 2026

Agent replied · 13 April 2026

Dear Reuben We’re so pleased to hear that you’ve had a great experience with us. Our team works hard to provide the best service possible, and your review really encourages … More

1/5

Google

I strongly urge you not to use this company. Their fees are extortinate. They lull you into a fall sense of security by telling you that you're keeping your rented home up to the required standard then bill you an astronomical price to do some minor gardening after you move out. Then the gardener took ages to give a quote. Our deposit was returned some 2 months after moving out. The landlady / Belgarum tried and did claim more money than required for our notice period. Most importantly they will side with the landlady/lord in any dispute. The person I spoke to on the phone (Tonia) spoke over me in a rude manner. They also have one landlady on their books who lets out a very poor property in the Winchester area. It is a converted garage effectively, which was only accessible via a garage door and the walls and loft contained rodents with the central heating controlled by the landlady in a way where it was only put on when she felt it apt. The home we rented suffered from damp and condensation and no central heating. Also, the landlady/Belgarum neglected the back garden and the shower was atrocious with a lack of any decent pessure. The walls internally had many cracks. DON'T USE THEM. RESPONSE TO BELGARUM'S RESPONSE - Thank you John for the chance to email. I won't though as it's all too late. I just wish to put this sorry saga behind me, like others who have used your woeful services.

John · 16 September 2018

Agent replied

Dear John, Thank you your review. Naturally I am really disappointed that you've not had a good experience with Belgarum. From your review it seems that you are also unhappy with some decisions of the landlord for whom we act and whose instructions we take, we we are unable to comment on. When it comes to maintenance or deposit issues there are strict guidelines and procedures we adhere to and, whilst we act for the landlord, we are unable to side with them as you claim but have to ensure impartial and fair actions are taken. I would be delighted to learn more about your experience in detail, especially the areas where specifically Belgarum could have perhaps offered you a better service. Please feel free to contact me anytime on john.leeson@belgarum.com Thank you.

5/5

Google

We all can have negative expectations of estate agents. Belgarum belied all of them. They've been superlative throughout. This property was my late mother's. It went on the market two weeks before Liz Truss crashed the UK economy: truly awful timing. Belgarum have been open, communicative and supportive throughout the 15 months since, through several offers and one withdrawn sale-that-almost-got-there. They've been great at chivvying our buyer along, dealt pragmatically and smartly with a near-disaster in the shape of a broken chain, and at no point have I felt out of the loop or lacking in info. I don't live anywhere near Winchester. If I did, I'd not want to use any other agency. And if anyone in Winchester is looking to sell, I would say: don't look anywhere else. Belgarum really are all you need.

Jeremy · 16 December 2023

5/5

Google

I recently purchased a property through Belgarum and was so impressed with the service I received. The initial viewing with Seanne was great and she managed the offers between me and the vendor professionally and with care. Once the purchase was agreed Vicky then managed the process from start to finish having to deal with 3 other estate agents and 4 solicitors. The purchase was not easy as there were two properties to sell from my side and then a rural managed estate at the top of the chain, Vicky was fantastic and managing the process and supporting us all through some challenging times. Belgarum are an excellent professional team and I really feel their communication sets them apart from other agents. Thank you Seanne and Vicky you did a super job.

Shaun · 4 November 2023

5/5

Google

Andrea at Belgarum was a highly-responsive property manager, thoughtful, really efficient, returned calls and emails almost immediately and sorted out any issues with the absolute minimum of fuss. Highly recommended.

Steven · 13 March 2026

Agent replied · 13 April 2026

Dear Steven Thank you so much for your kind words. We really value your feedback and are delighted that you had a positive experience with our team. It means a lot to us as an independent estate agent. Best wishes, John and the team

5/5

Google

Highly professional and responsive letting agents. Andrea Williamson in particular was always an absolute pleasure to deal with and was respectful of our needs as tenants as well as that of the landlord.

Mango · 13 February 2026

Agent replied · 13 April 2026

Thank you for taking the time to leave us a review. We’re proud to be an independent agency and it’s wonderful to know that our approach has made a difference for you. … More

5/5

Google

The team at Belgarum (lettings) have been helping my family with the refurbishment of my mother's house in Winchester with a view to renting the property out. They have been amazing! …

Jane · 13 February 2026

Agent replied · 13 April 2026

Thank you Jane for taking the time to leave us a review. We’re proud to be an independent agency and it’s wonderful to know that our approach has made a difference for you! … More

5/5

Google

I sold my house in Winchester through Belgarum in early 2013 and was so impressed with them (especially Alex) as there were problems along the way which he and the rest of the staff dealt with very efficiently and reassuringly. Earlier this year it became necessary to sell my 91 year old father's house so he could go into a nursing home. Once again Belgarum dealt with this sensitively and efficiently and the sale proceeded to completion.

Sue · 16 September 2016

Agent replied

Thanks Sue, that's very kind of you. I'm really glad that you were happy with our service each time. Until next time! All the best, John Leeson.

5/5

Google

Dan and his team were exceptional in helping us with referencing and providing us with a thorough contract for our new tenants. Throughout our letting process they were incredibly communicative. They promptly answered calls and emails, keeping me informed about every development. Belgarum provided support when we were concerned with any unexpected issues that arose. I can highly recommend Belgarum to future landlords.

Sara · 4 August 2024

5/5

Google

I called Belgarum for some assistance and advice concerning my daughter's rental she has just taken for university which has been handed over by another agent in a disgusting condition. I spoke to Ella in the Lettings Team. Although she knew there was no chance of them earning a fee from me, she took the time to offer advice and help and pointed us in the right direction, the sign of a great agent and agency. Your help was very much appreciated. I would highly recommend them. Thank you.

Calders · 28 July 2023

5/5

Google

I called Belgarum for some assistance and advice concerning my daughter's rental she has just taken for university which has been handed over by another agent in a disgusting condition. I spoke to Ella in the Lettings Team. Although she knew there was no chance of them earning a fee from me, she took the time to offer advice and help and pointed us in the right direction, the sign of a great agent and agency. Your help was very much appreciated. I would highly recommend them. Thank you.

Andrew · 9 July 2023

5/5

Google

Head and shoulders above all the other agents in Winchester. I have used several of their rivals and Belgarum are just so much better. Professional, courteous and extremely efficient. I have recently let a property through them and I am delighted with the service I received, from first call to the tenants moving in. Thank you Lisa, Catherine and all the lettings team. You are ace!

Emma · 19 March 2020

Agent replied

Dear Emma, Thank you so much for writing such a glowing review. I am delighted that you have had such a great service. With best wishes, John.

5/5

Google

Belgarum acted on behalf of the sellers of the property we were buying. But we did not find that they unfairly favoured the sellers. They were always friendly, helpful and forthcoming. When it looked as though the chain might collapse because a mortgage offer further down the chain was going to expire, they arranged for the tenancy to terminate earlier than scheduled and helped us to apply pressure to the solicitors. We are very grateful. Special thanks to Seanne and Alex.

Richard · 3 October 2022

5/5

Google

We had a great experience over 3 years with Belgarum as tennants. Always responsive, helpful, and nice to deal with. …

Gabriel · 13 February 2026

Agent replied · 13 April 2026

Thanks so much for your lovely review Gabriel, we really appreciate it! With best wishes, John and the team

1/5

Google

Patronised and bullied. Forced a two week wait to view a property even though we placed a bid as soon as marketed. When bidding 10k in excess of asking it was said that was a good start! Only one other party bidding yet sealed bids was insisted on and when asked for price guidance a property was referenced that was in far better condition. When trying to adjust our bid to something still very generous post survey and second viewing the threat of the other bidder was used as a fear tactic and we were told we knew everything up front so shouldn’t be looking for a more sensible price. We pushed the purchase through in record time with Belgarum needing to do no work for their fee not even photos! The exception was Vicky who is a professional. The sale negotiation was a horrible experience now indelible in my memory. If you’re a person that likes to be treated fairly and openly I would steer clear of this agent.

Jolyon · 23 May 2025

5/5

Google

Excellent team and approach to our house move sale and purchase - in particular, Seanne was very knowledgeable and helpful with potential purchases and Vicky was extremely proactive with progressing the chain and keeping us all informed - thank you! Highly recommend!

Paul · 3 January 2025

5/5

Google

Hi, we did not end up buying through Belgarum, however, we did feel that Cameron was a great agent we had dealt with in our property search. A lot of agents especially in this market are a bit cocky and full of themselves. Properties effectively sell themselves in this market so an inflated ego is based on performance under these conditions is not valid. Cameron however is not like this and we thought it was a breath of fresh air. We saw a few properties consecutively and even though we could not get into a property as the locking mechanism had broken, we felt like we had a worthwhile experience viewing the outside and surrounding area. It’s hard to fully describe but we just felt as if he was genuine and wanted to work for our best interests, more than just getting a sale. We saw over 10 properties with a host of different agents and even though we did not go for the properties my girlfriend and I turned to eachother and said simultaneously Cameron was great and wished other agents were like that. Cheers James & Gemma

James · 30 July 2022

1/5

Google

On several oocasions where we saw a property for sale from Belgarum we made contact with the aggressive Paul und unfriendly Alexandra at Belgarum. They have a very aggressive sales tactic intimidating possible buyers, not passing on information and lying to prospective buyers (and their own clients). Their manners and ways of communication are not professional. We were forced to make contact to the sellers avoiding Belgarum as middle man which then resulted in a successful purchase for us. Pushy, unfriendly, aggressive, not knowledgeable, desperate. This probably describes Belgarum very well.

B · 23 November 2023

Agent replied · 22 November 2024

Dear BH, I’m extremely disappointed to read your review, especially as your purchase was completed over 7 months prior. We understand more than most how the process of buying and selling can be challenging and, at times, unpleasant, especially in a market as frenzied as the one you experienced in the summer of 2022. Our objective throughout the process was to achieve the outcome sought by all parties, despite the numerous challenges which presented themselves, and to do so in a way which reduces the stress and adds value to the process. We know you experienced difficulties with the other stakeholders in the process also, but we remain disappointed that your experience with Belgarum fell short of your expectations. I am particularly alarmed by the accusations that Belgarum had lied to prospective buyers and/or clients. I would welcome a separate dialogue with you so that this may receive the appropriate response and action. Such a claim is significant and I invite you to contact me on alex.lambourne@belgarum.com with evidence of your claim such that it can be properly investigated. With thanks, Alex

5/5

Google

I just bought a property via Belgarum and they have been fantastic from start to finish. Alex was friendly, positive and supportive, starting with the negotiations which were wrapped up in only a few hours. She made sure things kept moving throughout - even on the sale of my previous house whenever things went quiet on the other side. It was a relief to be in such safe hands. At the best of times, buying a house is stressful, but whilst juggling the house sale/purchase and working full time, I never had to worry if things were moving along. Despite buying at the lower end of the market, I didn't feel like I was treated as such, I was always taken care of and kept in the loop. I highly recommend others to consider Belgarum for the level of service you get only with a local agency. Many thanks to Alex and her colleagues, and I look forward to working with you on the next one.PositiveResponsiveness, Quality, Professionalism

Nathan · 11 December 2021

1/5

Google

On several oocasions where we saw a property for sale from Belgarum we made contact with the aggressive Paul und unfriendly Alexandra at Belgarum. They have a very aggressive sales tactic intimidating possible buyers, not passing on information and lying to prospective buyers (and their own clients). Their manners and ways of communication are not professional. We were forced to make contact to the sellers avoiding Belgarum as middle man which then resulted in a successful purchase for us. Pushy, unfriendly, aggressive, not knowledgeable, desperate. This probably describes Belgarum very well.

B · 23 July 2023

Agent replied · 30 July 2023

Dear BH, I’m extremely disappointed to read your review, especially as your purchase was completed over 7 months prior. We understand more than most how the process of buying and selling can be challenging and, at times, unpleasant, especially in a market as frenzied as the one you experienced in the summer of 2022. Our objective throughout the process was to achieve the outcome sought by all parties, despite the numerous challenges which presented themselves, and to do so in a way which reduces the stress and adds value to the process. We know you experienced difficulties with the other stakeholders in the process also, but we remain disappointed that your experience with Belgarum fell short of your expectations. I am particularly alarmed by the accusations that Belgarum had lied to prospective buyers and/or clients. I would welcome a separate dialogue with you so that this may receive the appropriate response and action. Such a claim is significant and I invite you to contact me on alex.lambourne@belgarum.com with evidence of your claim such that it can be properly investigated. With thanks, Alex

5/5

Google

I just bought a property via Belgarum and they have been fantastic from start to finish. Alex was friendly, positive and supportive, starting with the negotiations which were wrapped up in only a few hours. She made sure things kept moving throughout - even on the sale of my previous house whenever things went quiet on the other side. It was a relief to be in such safe hands. At the best of times, buying a house is stressful, but whilst juggling the house sale/purchase and working full time, I never had to worry if things were moving along. Despite buying at the lower end of the market, I didn't feel like I was treated as such, I was always taken care of and kept in the loop. I highly recommend others to consider Belgarum for the level of service you get only with a local agency. Many thanks to Alex and her colleagues, and I look forward to working with you on the next one.PositiveResponsiveness, Quality, Professionalism

Nathan · 26 August 2021

5/5

Google

Highly recommended. John runs a tight ship and provides tremendous personal service.

James · 13 February 2026

Agent replied · 13 April 2026

Hello James We’re so glad you’re happy with our service, thank you for sharing your experience! … More

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