Trusted Agent profile · Winchester
★★★★★
1,499 reviews across 3 platforms
Unit 1, Fulcrum 2, Solent Way, Whiteley, Fareham, PO15 7FN, Winchester, PO15 7FN
Beals's office in Winchester, at Unit 1, is rated 4.8 out of 5 across 1,499 reviews on three platforms, including 20 Google reviews rated 4.2.
20
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,478
Reviews on Trustpilot
Business-wide
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend Lewis Rose
Highly recommend Lewis Rose! He was friendly, professional, and very knowledgeable about the properties he showed me. He took the time to explain everything clearly and made me feel comfortable throughout. Great agent to work with.
5/5
TrustpilotKatie has been a great help to me…
Katie has been a great help to me through this rather stressful experience. She has taken the time to explain things in great depth to me . She is a very patient and understanding young lady and I will actually miss our little conversations She has put my mind at rest and she has given me advice which paid off . Thank you Katie . In answer to the following question “ date of experience “. It has been ongoing for a few months “.
Hi Julie, Thank you for your lovely review. Feedback like this means the world to us. Katie will be delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotThank you
Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!
5/5
TrustpilotSam Wellington is a credit to your…
Sam Wellington is a credit to your company. Nothing is too much trouble.
5/5
TrustpilotMuhammad has been absolutely fantastic…
Muhammad has been absolutely fantastic with helping us in our search for an apartment to rent. Prior to this, I was overwhelmed and fed up with viewings and not being satisfied. Muhammad listened to us and found us something that was perfect for us; he went out of his way to get things done quickly and overall I'm extremely satisfied with his service. I would recommend Beal's estate agent to anyone looking to let or buy as all the staff were very nice and we really appreciated the expectionally high service we received from Muhammad.
Hi Mary, Thank you for your lovely review. Feedback like this means the world to us. Muhammad and the entirety of the team were delighted to hear you had such a great rental experience with us! We hope you have a great day! :)
5/5
TrustpilotDream Bungalow
Working with Katie Healey from Beals as our sales progressor during the purchase of our dream bungalow was an absolute pleasure. Katie's exceptional communication skills were evident throughout the entire process, keeping us informed and involved on a daily basis. Her dedication to providing clear updates and her ability to articulate complex information in a friendly and approachable manner were truly outstanding.From the start, Katie took the time to understand our needs and preferences, establishing a solid foundation of understanding. She consistently went above and beyond, ensuring regular communication through phone calls, text messages and emails. Her attention to detail, promptness, and ability to explain legal and financial matters in a straightforward manner were exceptional. Katie's passion for her work shone through, and her commitment to our satisfaction made her a true professional. Without a doubt, Katie Healey is an sales progressor who excels in communication and provides an exceptional level of service.
Hi Kay, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotAccommodating and kind
Urgent move into the area, thankfully I have the lovely Jess to help me out. She was there from viewing right through to getting settled in. Always at the end of an email or phone call for any questions I had or anything I needed help with. when it came to moving, Amber and Jess were both Swift in organising the change over and collection of keys so I could get in quickly. So accommodating to my needs as far as timescale and urgency. Even now I’m in the flat, Jess is still at the other end of an email or phone.
Thank you, Natalie, for reviewing your experience at Beal's Fareham Office! Amber & Jess will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotOutstanding Experience with Beal's Estate Agency and Jessica!
Working with Beal's estate agency was a fantastic experience, and Jessica, their super friendly agent, made it even better.Throughout the process, Jessica's professionalism and expertise were evident. She was always available to answer our questions and provided valuable insights. She always worked around us and was helpful along every step of the way.Thanks to Jessica and the Beal's team, finding a new home was hassle-free. Their commitment to excellence, made a significant difference.I highly recommend Beal's to anyone in need of a real estate agency that truly values their clients. I am grateful for their outstanding service.
Thank you, Igor, for reviewing your experience at Beal's Fareham Office! Feedback like this means the world to us! Jess and the team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotRecommendation of Beals Estate Agents
The very friendly and helpful staff of Beal's Estate Agents certainly made the selling of our property easier, in particular Sarah Tyson was always cheerful, available for a chat and even when absent from the office ensured that we would be given assistance. Due to Sarah's hard work we were kept up-to-date at all times and in our opinion she went over and above her brief to ensure our selling experience went as smoothly as possible. Would not hesitate to recommend Beal's Estate Agents.
Hi Jan, Thank you for your lovely review. Feedback like this means the world to us. Sarah and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)
5/5
TrustpilotRhai has been really supportive in…
Rhai has been really supportive in finding me a convenient and affordable space. She is always sending me updates of places that suit my preference, and always on time for all viewings.
1/5
TrustpilotNot so good p
I don’t normally leave reviews on other people’s behalf but this situation is outrageous. My friend moved into a lovely flat, or so we thought, and the following issues occurred: no hot water for 3 months, no fridge shelves, shower completely broken, building materials left through the flat, and no working plug sockets in the kitchen. Not only did half of their flat not function, but they were promised a free months rent for all of these troubles. To this day, no free rent or discount or money has been given back. Embarassing quite frankly.
5/5
TrustpilotHouse sale
We put the house on the market last May just before alot of economic uncertainty. Over the next 7 months we accepted 5 different offers that fell through for varying reasons. Olly, Charles and the team were very good at keeping interest going in the property and keeping us informed. Finally completed in March- process helped by sales progressor- Katie - who was very helpful with this part of the process. Thanks to all the team for helping us complete the sale finally!
Hi Clare, Thank you ever so much for taking the time to review Beal's. Olly and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotVery good experience so far in the…
Very good experience so far in the renting process, very responsive and supportive agent Lily. She gave us a trust and opportunity which made us succesfull. Highly recommended.
Thank you so much for your lovely review
5/5
TrustpilotGeorgia from the office in Worthing has…
Georgia from the office in Worthing has been really helpful with any concerns towards the property we rent. We are very appreciate, she has always been compassionate and communicated very well!
5/5
Trustpilot10 year tenancy
I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)
Hi Lewis, Thank you so much for taking the time to review your experience with Beal's. We are so glad Mollie-Mae was able to provide you a great experience. Mollie-Mae is an amazing asset to the company and really loves her job. She is always wanting to help in the best way she can for all of our tenants and a pleasure to talk to. We hope you have a great day!
5/5
TrustpilotWe had a fantastic experience working…
We had a fantastic experience working with Nikola. She actually suggested a flat we hadn't even considered at first glance, but her intuition was spot on, it turned out to be the perfect location for us for the next few years! The entire process was fast, efficient, and stress-free. We couldn't be happier. Thanks again, Nikola.
Thanks for the review, it is much appreciated.
1/5
TrustpilotBad experience today..
I had a viewing with one of your agents, Jasmin Warwick is her name. She was genuinely disinterested, in a rush-the whole viewing was less then 5 mins, didn't give us any information about the property we were viewing, didn't even say before hand that someone is still living there. She had no idea whether the flat comes with parking, even though it was specified on the website. Very unprofessional, not interested at all wether we wanted the property or not. I am sorry I have to give such a low rating, but the rating is for the whole experience,not the whole agency. Not helpful at all on this occasion.
Hi Gabriela, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.
5/5
TrustpilotGenuine people do nice things consistently ....
Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.
Hi Oliver, thank you for taking the time to review your experience with Beal's Fareham. Amber will be delighted to hear this! Have a good day :)
5/5
TrustpilotDream home hunting
Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael
Hi, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)
5/5
TrustpilotExperience service and 5 stars with my move
Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.
Hi Michael, Thank you for your lovely review. Feedback like this means the world to us. Jay and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
5/5
TrustpilotBrilliant Letting Agents
I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!
Hi Alma, Thank you so much for sharing your feedback with us. Rhys was delighted to hear this. We hope you have a great day!
5/5
TrustpilotProfessional and reliable
Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea
Thank you, Ben, for reviewing your experience at Beals Southsea Office! Billie, Shelby and Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
1/5
TrustpilotYes honesty is a must
Yes honesty is a must! We rented a property through Beals, Parkgate for 4 years. During our time we greatly improved the property for the landlord, new Lino, carpets re decorated etc. always communicated for permission to do so & what we got in return was no thanks, just a cock n’ bull story that the landlady wished to terminate our tenancy after 4 years to move her ailing, elderly mother into our rental. We now understand this was just a lie, of which Oliver Sourmenidis, the letting manager of Parkgate was complicit. I am telling you this in all honesty, something that our letting agents know nothing about!
Hi Mrs Wilson, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive. Having investigated with our Park Gate office unfortunately as inconvenient as these things may be we could not forsee the landlord's change in circumstances.If there is anything else you would like to discuss, please do get in touch! If you send an email to info@beals.co.uk as soon as possible we can then take steps to look into this.We hope to hear from you soon.
5/5
TrustpilotGreat Experience
I have been really pleased with the service I have received from Mazie, Chloe and the team at charters so far. Although we are yet to find the right property yet, When we do I would be very happy if it was through this estate agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Winchester office has 1,499 reviews across three platforms: 20 on Google, 1 on Facebook (across the whole business), 1,478 on Trustpilot (across the whole business).
Beals Whiteley is rated 4.8 out of 5 across all 1,499 reviews, and 4.2 out of 5 on Google from 20 reviews.
Beals Whiteley, Unit 1, Fulcrum 2, Solent Way, Whiteley, Fareham, PO15 7FN, Winchester, PO15 7FN.
