Every review we hold for the Winchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI just want to thank Lily who was so…
I just want to thank Lily who was so personable and helpful when it came to looking at properties. She followed up promptly and gave me a wide range of suggestions that helped with my situation. If I ever needed the support again I’d definitely go to Lily, thank you!
Gabriella · 16 September 2026
Agent replied · 23 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 5/5
TrustpilotHonesty and Praise
A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.
Ian · 23 September 2026
★★★★★ 5/5
TrustpilotExcellent
Very responsive, the overall team are excellent. Chloe Bowers went above & beyond to help me find the property I wanted and was more than helpful all along. She communicated very well. Really excellent.
Cecilia · 15 September 2026
Agent replied · 23 September 2026
Thank you for leaving this review, it is much appreciated.
★★★★★ 4/5
TrustpilotI would recommend this company
I would highly recommend this company, especially if Fin is your main point of contact he works in the Worthing office. I was in a very difficult situation with my tenant who refused to leave my property, even after I had given the required two months’ contractual notice. Fin was incredibly helpful throughout the entire negotiation process and worked professionally with both parties to ensure the matter was resolved as smoothly and quickly as possible. I fully understood the tenants’ situation, and Fin handled everything in a fair, respectful, and professional manner while also making sure I was able to regain possession of my property without unnecessary delays.
Yvon · 20 May 2026
★★★★★ 5/5
TrustpilotFriendly and professional agents with a personal touch.
Friendly and professional agents who made viewings simple with no pressure (shout out to Lucy in the Goring branch who went back out of hours to help us retrieve our kid's lost phone from one of the houses!). When it came to purchasing they were swift and communicated well. After the offer was accepted having Jane in the dedicated Sales Progression team after meant that everything moved as quickly as possible with queries dealt with efficiently and sympathetically. Highly recommended.
Lisa · 20 May 2026
★★★★★ 5/5
TrustpilotWould recommend
Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.
Lucy · 22 September 2026
★★★★★ 5/5
TrustpilotShannon and Isabella were amazing....
Shannon was so helpful every step of the way, always at the end of the phone and very quick to reply to emails. She was very knowledgeable about the house and was just a lovely helpful person to deal with! Isabella was also very helpful and accommodating during a 2nd visit when we wanted to show the children their new home, such a chatty and friendly member of your staff. Highly recommend.
Nikki · 23 February 2026
★★★★★ 5/5
TrustpilotTaylor bray has been really helpful in…
Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor
Emily · 18 September 2026
★★★★★ 5/5
TrustpilotDedicated team
We have bought and sold with charters interacting with the Goring branch and the sales progression team in Worthing central. Both experiences have been fantastic. Thank you! Particular shout out to Darren and Louis in Goring and Lisa in sales progression. Your commitment and dedication was unwavering. I would recommend without hesitation.
Lala · 22 May 2026
★★★★★ 5/5
TrustpilotMichael was nothing short of fantastic…
Michael was nothing short of fantastic thoughout the whole process from calling us to recommend the property, all the way through to handing over the keys. He thought about us every step of the way, and kept us informed even when he still needed to wait for things to happen.
Ramza · 22 May 2026
★★★★★ 5/5
TrustpilotExcellent Service
Edie has been the designated Property Relationship Manager for my flat in central Brighton for some months now. She's had quite a lot to deal with and is always efficient, knowledgeable and friendly. The company as a whole is highly recommended with great communication and regular updates for landlords.
Nicola · 19 May 2026
★★★★★ 5/5
TrustpilotThanks so much to Rhian
Thanks so much to Rhian, she is a wonderful lady and very professional in her job. She assisted me and my wife in getting a beautiful property to rent in southsea area. I really appreciate her efforts. I will endeavour to recommend your services. Thank you Rhian
Irenaeus · 22 May 2026
★★★★★ 5/5
TrustpilotWe purchased a house through Beals and…
We purchased a house through Beals and Lauren was our main point of contact - from the first viewing through to the completion, Lauren was excellent. She was great at communication, arranged several viewings for us and kept us in the loop throughout the whole process. Lauren even went above and beyond at a viewing to help locate a water stopcock and wasn’t afraid of getting dirty! Lauren was a pleasure to do business with and as first time buyers, we hugely appreciated her professionalism, knowledge and support. Thank you Lauren!
Jess · 13 May 2024
Agent replied · 24 December 2024
Hi Jess, Thank you for your lovely review. Feedback like this means the world to us. Lauren and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotKatie Healey -sales progressor & Oliver at Shirly Branch
Katie did an excellent job for my property sale. She is really helpful all the times and very communicative. Always respond to any queries in the same day. She also helped me in previous property sale and she is exceptional and I haven't seen a person like her in the property sales department. She is a great asset to Beals and love to work with her in the near future. I have to say big thank to Oliver at Shirly branch as well. He is also really helpful thought the process from start to date. Thank you so much to both of you .
Mr · 12 April 2024
Agent replied · 24 December 2024
Hi Suresh, Thank you for your lovely review. Feedback like this means the world to us. Oliver, Katie and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
Trustpilot5 STAR : Although I have rated this experience…
Although I have rated this experience as 5 star this is due to one person. Katie Healey Sales Progressor for Beals sales team. In what was a long and arduous drawn out sale and had it not been for Katie’s relentless chasing of purchasers and Solicitos I’m sure it would still continuing. Katie was always pleasant and positive even when she was banging her head against a wall to get the simplest of responses to up date us. Thank you Katie for all that you did to get the sale to exchange and completion. Richard and Nicky.
Richard(Hampshire) · 22 March 2024
Agent replied · 24 December 2024
Hi Richard, Thank you for your lovely review. Feedback like this means the world to us. Lucy was delighted she could provide you a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotGreat team
Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)
George · 23 September 2026
★★★★★ 5/5
TrustpilotRented a flat through Beals.
Rented a flat through Beals.I saw a 2 bedroom flat I wanted to rent after just coming out of a divorce, I went into Beals and spoke with Lucy Watt who I cannot recommend enough. Lucy went above and beyond to ensure the process was as stressless and smooth sailing as possible due to the current situation, I also felt she was quite empathetic and I could fully trust Lucy with helping me to secure a safe environment for myself and young child to live.
Courtney · 27 February 2024
Agent replied · 24 December 2024
Hi Courtney, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this and so please she could provide you a great experience with us. We hope you have a great day!
★★★★★ 5/5
TrustpilotRealistic, Honest & get the job done
Carly was my first point of contact, She came round, Looked around briefly & listened. She was friendly, approachable, informative and helpful, most importantly not pushy just knowledgable and gave options for what we wanted to achieve. We were not ready initially and she again, listened and didn't over contact! When we decided to go with Beals, Carly came round and again, being very experienced, was not pushy but listened, questioned & gave options allowing us to make the decision we felt happy with. I then also dealt with Jade who dealt with the viewings - which came thick and fast! Communication was great and We had an offer after just 5 viewings in less than 1 week. We acheived a decent price and I couldn't be happier with the service so far. I would absolutely reccommend Beals to anyone!
Amy · 24 February 2024
Agent replied · 24 December 2024
Hi Amy, Thank you for your lovely review. Feedback like this means the world to us. Carly and the entirety of the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotHighly Recommended
From day 1 Lucy Watt was exceptionally helpful in guiding us through the sale / buying, even when things went a little awry her positive and professional approach gave us reassurance, even after the move completed Lucy continued to give us support in tidying up some of the outstanding issues.It would be remiss of me not to mention Lauren Reeder who also stepped in to assist us with the move and was always there to give advice and help when we needed it.A BIG thank you to you ladies I would most certainly recommend Beal's to anyone buying or selling
Robert · 20 February 2024
Agent replied · 24 December 2024
Thank you, Robert, for reviewing your experience at Beals! Lucy will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotA very massive thank you to Zoe who has…
A very massive thank you to Zoe who has helped us find our perfect home! Answered every question honestly and based our viewing on a "no BS" policy which was highly appreciated! Everything has moved forwards without any issues and we'll be moving into our new property month end! Emails were quick and efficient, responses were within a very short space of time. No hanging about which I felt was very professional! Thanks a mil Zoe! I have dealt with previous agents and none have come close to the way you have conducted yourself.
Casey · 19 February 2024
Agent replied · 24 December 2024
Thank you, Casey, for reviewing your experience at Beals! Zoe will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
★★★★★ 5/5
TrustpilotFirst Class
Our previous Letting Agent had our rental property on their books for months with hardly a viewing and I was getting very concerned about finding new tenants to cover our financial outgoings. Within a matter of days of switching to Anstey (now Beal's) we had several viewings lined up and a couple of weeks after that a signed contract for the next rental year. We were relieved and grateful to Rhys and his team for making this process quick, easy and painless and we're happy to say all subsequent dealings with them have been exactly the same! Even asking more recently for a recommendation for a good, reliable local plumber Rhys replied within hours and his plumber proved to be just that. An easy 5 star recommendation.
Liz · 17 February 2024
Agent replied · 24 December 2024
Hi Liz, thank you for reviewing your experience with Beal's! The entirety of the team were delighted hear you had a great experience with us. Thank you for your lovely review. We hope you have a great day :)
★★★★★ 5/5
TrustpilotProfessional, friendly & efficient
As a tenant I've had a really great experience over the last 3 years in the same property.1: Rhys has been my primary contact from the day I was shown round my flat. He responds quickly to questions, is efficient and friendly. He's a real asset to the business. 2: The Beals online property file is a very useful tool for tenants. It lets you upload pictures of any maintenance issues that might arise, and schedules visits from contractors. It also allows you to view your tenancy details.I'm very glad to be with Beals; Rhys has made the experience a very positive one. He's a very genuine guy and is a great example of how to work in property and still be a decent person.Mike R
Mike · 16 February 2024
Agent replied · 24 December 2024
Hi Mike, Thank you for your lovely review. Feedback like this means the world to us. Rhys and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotLocked out - Katie is amazing
Katie Salisbury was amazing in helping me when I was locked out of the house due to a broken lock! She had it looked at within and hour and a locksmith there to repair it and get us into the house in less than 5 hours on a Monday, thank you so much Katie your a star
Vicky · 22 January 2026
★★★★★ 5/5
TrustpilotNew Property Search
Searching for a property has been really stressful, but after meeting up with Jasmin on our viewings, she was incredibly kind and professional. She certainly knows how to put people at ease. She listened to what we wanted and what we were looking for and has made this whole process incredibly easy and stress free. Everything has been sorted by Jasmin and she has kept Me updated every step of the way through emails and phone calls. It has actually been a pleasure looking for a property this time, and that is all thanks to the wonderful Jasmin.
James · 17 January 2024
Agent replied · 24 December 2024
Thank you, James, for reviewing your experience at Beal's North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
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