Every review we hold for the Wimbledon Village office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been with Hawes & CO for 5.5 years in the same property and I don't even have one bad thing to say about this team. They are friendly, available, prompt, understanding, easy to talk to, either by email or face to face, they always have a kind word and a smile to share. Documentation is easily done, no hassles, communication is clear and information is given all the time and way in advance. Couldn't be more happy.
Daniel · 6 February 2021
Agent replied · 6 February 2024
Dear Daniel, thank you for the lovely review! Best wishes, Max Chapman
★★★★★ 5/5
GoogleStephen Ashby has been so supportive during the entire sale process, handled the negotiations sensitively and well, kept the lines of communication open even when the solicitors were dragging their feet, and was always cheerful and charming. I also used this branch last year when I bought my first house on my own and they held my hand throughout that process too, and kept me calm even when it all seemed rather scary! I would recommend them wholeheartedly.
Vassiliki · 28 April 2024
★★★★★ 5/5
GoogleMy point of contact was Chris Faulkner who was of excellent assistance. My viewing had to be rescheduled due to the current tenant's illness, and he let me know well in advance and rearranged my viewing just a couple of days later. …
Despoina · 13 January 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave a review for us at Hawes & Co Estate Agents We're happy we could meet your expectations
★★★★★ 5/5
GoogleI had a fantastic experience with Hawes & Co, and I want to give a special shoutout to Hayley! She took very good care of me throughout the administration process for renting a flat. The entire team was professional and efficient, making the whole experience stress-free. I highly recommend them for their excellent service!
Natalie · 9 October 2023
Agent replied · 6 February 2024
Hello Natalie, thank you for taking the time to leave such a wonderful review. We are very pleased to hear that the whole team were very professional and efficient making the process stress-free for you! We are also very pleased to hear that Hayley in particular took very goof care of you. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI would like to thank Hawes & Co and its great team in Wimbledon Village for the outstanding services they provide us recently as we moved to our new place in Wimbledon. I worked with Nicola Cartwright who were professional, helpful, always reachable and never anything other than keen to help. She keep us informed throughout the process to fix any problem. Actually I'm not a "write a review" person, but when a service is outstanding deserves to be recognized. Thank you Nicola Cartwright for your help indeed!
Firas · 7 February 2020
Agent replied · 6 February 2024
Dear Firas, thank you very much for the amazing review. It's fantastic to read! Best wishes, Max Chapman
★★★★★ 5/5
GoogleI recently purchased a property marketed by Hawes & Co and would highly recommend Stephen Ashby and his team.
The sale was delayed due to issues with the chain. Stephen was very professional throughout. He was always available and I very much appreciated his transparent approach to help get the sale agreed. They're a great estate agent to work with and I'd highly recommend them.PositiveResponsiveness, Professionalism
Adam · 27 August 2022
Agent replied · 6 February 2024
Dear Adam, thank you for the complimentary review! We are so glad to hear you had an excellent experience with Stephen and the Team! Best Wishes, Lydia Pickard (Hawes and Co).
★★★★★ 5/5
GoogleSuper service from the team at Hawes & Co Wimbledon Village
Had the pleasure of speaking with Stephen, Ben, and Michaela who have been super with communication and very helpful
Highly recommend this team
Charlotte · 16 March 2026
Agent replied · 13 April 2026
Charlotte Pearce, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleThroughout the entire process of my property purchase Hawes & Co provided excellent service, professional, friendly and helpful, in particular, Ben Butler, Stuart Rowe and Damian Anderson. This is really grateful.
Jinhai · 30 March 2026
Agent replied · 13 April 2026
Jinhai Yang, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawes & Co Estate Agents - Wimbledon Village.
★★★★★ 5/5
GoogleHad a wonderful experience with Hawes & Co as they helped me find a rental property in the village. Particular mention to Harry who was great throughout. Very welcoming and his communication was second to none.
James · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. We wish you the best of luck with the sale of your home. Hawes & Co Estate Agents - Wimbledon Village
★★★★★ 5/5
GoogleRoxy has been extremely helpful for my flat hunting around Wimbledon. She is a star agent - very professional, proactive, responsive, efficient and easy to communicate with!
Mengfan · 7 December 2024
Agent replied · 27 December 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleWimbledon Village. Malcolm & Stephen are so professional. They kept me updated at all times during the process of selling my Mother’s house. They went above & beyond obtaining so much information to help me through what was a complicated …
Anna · 13 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to leave a review for us at Hawes & Co Estate Agents We're happy we could meet your expectations
★★★★★ 5/5
GoogleOur letting agent Brooke Circeli has been amazing, she has made it her mission to find our family the perfect home. Everytime she sees something new on the market she is giving us a call to go view. Thank you Brooke for caring and making our house hunting so much easier
Natasha · 11 June 2023
Agent replied · 6 February 2024
Hi Natasha, thank you for taking the time to leave a fab review! We are very pleased to hear that Brooke has been amazing in helping you find the perfect family home. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI dealt principally with Chris Judge in the Wimbledon Village office who I found very helpful and responsive to my requests.My purchase has only just been agreed and I look forward to working with him as the transaction progresses.
Andrew · 8 August 2026
★★★★★ 5/5
GoogleThank you so much, Stephen, Malcolm and the Team for all your support in managing the sale of a property for us recently. As usual your skills and diplomacy paid off! Tremendous service.
Elizabeth · 13 January 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave a review for us at Hawes & Co Estate Agents We're happy we could meet your expectations
★★★★★ 5/5
GoogleJust completed a rental application with Chris at Hawes Wimbledon Village. Really simple process from viewing to offer to signing. Well managed and good communication throughout. Thank you!
Derek · 13 February 2026
Agent replied · 13 April 2026
Derek Sheridan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawes & Co Estate Agents - Wimbledon Village.
★★★★★ 5/5
GoogleExtremely helpful agent called Roxy was able to find me and my fiance really excellent properties to view around Wimbledon, and was able to give detailed advice on every step of application. She was kind, considerate, and communicative, and made the stressful business of flat hunting a great deal more pleasant.
Sebastian · 3 December 2024
★★★★★ 5/5
GoogleA massive thank you to Stephen for making my flat sale, which took place under some upsetting circumstances, such a hassle-free process. Stephen handled everything with sensitivity and was always a very friendly voice at the end of the phone. His professionalism and calm manner were very much appreciated.
Deborah · 6 February 2023
Agent replied · 6 February 2024
Dear Deborah, thank you kindly for the wonderful review. I'm so pleased that Stephen was so friendly and could make your experience hassle free. I will pass your appreciation onto him. Best Wishes, Lydia Pickard (Hawes & Co).
★★★★★ 5/5
GoogleMichaela makes looking for a flat actually enjoyable! The best out there, brilliant and lovely I’d 200% recommend!
Calum · 30 March 2026
Agent replied · 13 April 2026
Calum, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleRia and her team recently worked on finding new tenants for my flat.
Everyone was extremely supportive and helpful and they were a delight to work with. Responses were prompt and their valuation, assessment of the property and action in getting people to view the property was both professional and of a high standard.
Mark · 27 June 2024
★★★★★ 5/5
GoogleThe lettings team led by Ria did a great job helping us let our property. Special mention to Roxy Ruse who was personable, professional, reliable and super punctual throughout the process.. Never had better service . Thank you
David · 16 February 2025
★★★★★ 1/5
GoogleI am greatly disappointed with the service provided by this agency. Initially, they were incredibly responsive and attentive, but the moment I raised an issue regarding a non-functional oven post-move-in, their support vanished entirely. It has been over 15 days, and I have received no response whatsoever.
Despite multiple attempts to communicate my concerns, my emails seem to have been overlooked, and the property manager's response was dismissive and unhelpful when I contacted her by phone. Not only did the property manager fail to acknowledge the reported issue, but they also displayed a lack of care and professionalism.
Furthermore, the claim that all electrical checks were completed before our move-in is misleading, as we've been facing consistent electrical problems since day one. This negligence and lack of follow-up have made my experience with this agency extremely unpleasant and frustrating.
Overall, the disregard for tenants' concerns and the lack of responsibility for ensuring a habitable living space is something I never expected from a professional agency. I would caution anyone seeking an agent's services to reconsider before engaging with this particular agency, as my encounter with them has been incredibly disappointing and distressing.
Beyza · 8 November 2023
Agent replied · 6 February 2024
Dear Beyza,
We are very sorry to hear you were not completely satisfied with your recent experience with us. We strive for nothing less than complete customer satisfaction and to avoid this happening again we would like to investigate the issue. To investigate a tenancy issue we must have further information such as an email address to locate you as a tenant or the address of the property you are renting. Therefore, please can you send this information to Berni.keating@hawesandco.co.uk
Best Wishes, Berni Keating.
★★★★★ 5/5
GoogleFrom the very first meeting Stephen was wonderful. Patient, professional, understanding and absolutely on the ball keeping us updated etc. Really knowledgable of the Wimbledon market and simply a pleasure to work with. Would definitely recommend Stephen to friends and family.
Jo · 6 February 2023
Agent replied · 6 February 2024
Hi Jo, massive thank you for the five star review! We are so pleased to know you your experience with Stephen at the Wimbledon Village exceeded your expectations. Good luck with everything! Best Wishes, Lydia Pickard (Hawes & Co)
★★★★★ 5/5
GoogleVery helpful and accommodating service and advice from Thanzil Uddin, Lettings manager Wimbledon Village!
Shaziyeh · 13 March 2026
Agent replied · 13 April 2026
Shaziyeh Haq, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleI would highly recommend Hawes & Co, Wimbledon Village. The service by Stephen Ashby and the rest of the team was outstanding. I was a seller, and during the process, they were very responsive - in liaising with all parties involved and always kept me informed. Thank you Stephen.PositiveResponsiveness, Professionalism
Vanessa · 27 August 2021
Agent replied · 6 February 2024
Dear Vanessa, thank you very much for the super review. It's great to hear! Best wishes, Max Chapman (Hawes & Co).
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