Allen & Harris Calne reviews in Wiltshire

★★★★★ 2/5

Trustpilot

the one in bristol never answer their…

the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.

Mario · 30 January 2026

★★★★★ 5/5

Trustpilot

Dealt with Allen & Harris

Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.

Siobhan · 12 February 2025

★★★★★ 1/5

Trustpilot

Absolute joke

Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.

Fiona · 29 July 2024

★★★★★ 5/5

Google

Amazing Service at Allen and Harris! Ellouise was our agent. She was professional, accommodating and extremely patient with us. There were many emails back and forth and she maintained her helpfulness and professionalism. Thank you ever so much for making this a seamless experience!

Melissa · 24 October 2023

★★★★★ 5/5

Google

Been struggling to find somewhere and had a limit left before I had nowhere. Ellouise has been amazing threw out updating me and helping me find somewhere which I now have. She’s been amazing so has Courtney. Highly recommend Allen and Harris and asking for these two girls. Wouldn’t have got where I have without them.

Becci · 24 October 2022

★★★★★ 5/5

Google

Great estate agent! Super communications from both sales and lettings teams!

Josh · 10 October 2025

★★★★★ 5/5

Google

Me and my partner recieved outstanding service from the office, they were quick to respond to all of our enquires

Killian · 5 June 2025

★★★★★ 5/5

Google

Allen & Harris, especially Courtney have been great too me since moving in a couple months ago using them. A huge thanks to the team! Courtney has been nothing short of brilliant, any queries/ issues i have are dealt with so quick and too the best ability. I would highly recommend Courtney along with Allen & Harris too anyone.

Cerys · 24 October 2021

★★★★★ 1/5

Trustpilot

Avoid company bit of a joke

Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property

Brian · 13 June 2024

★★★★★ 5/5

Google

Allen and Harris were selling the house we purchased and thanks to our appalling solicitor it made the whole experience extremely stressful. Hanna was absolutely amazing and helped me chase my solicitor and everyone else. We literally couldn't have completed pre Christmas without her. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Donna · 24 October 2022

★★★★★ 5/5

Google

Jack was superb throughout the whole process of selling our house. Keeping us updated on a regular basis, going above and beyond to answer any questions we had. Would highly recommend.

James · 24 October 2020

★★★★★ 5/5

Trustpilot

Excellent experience ,staff liz ,Leanne…gd team work guys

Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x

Suzanne · 2 February 2025

★★★★★ 1/5

Trustpilot

Unreliable and untrustworthy.

Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.

Sammy · 21 February 2024

★★★★★ 5/5

Google

Millie and All the staff done amazing job. Very fast and very professional service.

Hulya · 7 July 2025

★★★★★ 1/5

Trustpilot

AVOID at all costs

Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.

Kimberly · 15 January 2025

★★★★★ 5/5

Trustpilot

I have rented through Allen and Harris…

I have rented through Allen and Harris for a while now and I must say I am very impressed with the service I'm provided when reporting issues. Ash had been very efficient, very personable yet professional. Ash offers solutions and support throughout our email conversations along with regular updates when needed. Keep up this fab work. x

My · 21 February 2025

★★★★★ 5/5

Google

Great Experience working with Sam and the team. We recently completed a purchase with Allen and Harris and cannot fault the service and process. Sam has supported us with arranging viewings, delivering our offer and ensuring completion arrangements happened smoothly. We were kept informed of all steps and felt confident we were working with professionals, we would have no hesitation in recommending to others.

Chrissy · 25 October 2019

★★★★★ 5/5

Trustpilot

Best estate agents

We had a really good experience with Allen and Harris team, we are based up north and getting viewings on a Saturday was always a difficult thing for us , but this team never let us down , always accommodated us and were very courteous namely John and Alex who helped us out . Big yes to go with them!!Regards Zubair

Zubair · 14 October 2020

★★★★★ 1/5

Trustpilot

We asked them if the property had any…

We asked them if the property had any structural issues, and even though they knew it had, they told us the opposite. We found out later when the property information form came through. So they basically breached their legal duty. So I incurred costs and survey fees, which I am now trying to reclaim back from them, but they even make this difficult. Shameful estate agent, the kind that reaffirm everyone's opinion of estate agents.

J8 · 22 April 2024

★★★★★ 5/5

Google

Very positive. Professional letting agents who advice confidently and supportively. Defo recommend.

Cherry · 10 July 2025

★★★★★ 5/5

Google

This estate agents is bye far the best out there and I dealt with Courtney and she was very professional and answered every single email and helped me every step of the way I would really recommend theese to any one there amazingPositiveResponsiveness, Quality, Professionalism

Liam · 24 October 2022

★★★★★ 5/5

Google

Courtney has been excellent to work with. Highly professional, personable and highly trustworthy. I have been very impressed by the prompt support at all stages of the process. Alice was also a great help and very professional with initial correspondence and photo stages. Thanks for a great supportive service.PositiveResponsiveness, Quality, Professionalism, Value

James · 24 October 2021

★★★★★ 5/5

Google

Poor Courtney and her team had to deal with an imbecilic dinosaur who can hardly cope with the internet. They were patient with a most reassuring manner, allied to professional savvy. My dog and I are mightily relieved to have found our rental. Thank you Allen & Harris, CalnePositiveResponsiveness, Quality, Professionalism

Mair · 24 October 2021

★★★★★ 1/5

Trustpilot

Spoke with Laura to ask for a home…

Spoke with Laura to ask for a home report which I have still not received. I think she really hates her job because every-time I’ve called and she’s answered the phone she sounds like she would rather not be there. I have actually changed my mind about even buying a house form Allen and Harris because if you let someone like that answer the phone with no motivation to help your customers then I can only imagine the service you must provide. My brother has called to enquire about another property and the same Laura answered the phone and he has also changed his mind about getting a property. So congratulations yous have lost out on 2 potential deals. Staff should not be hired if they don’t like their job.

Ruby · 20 September 2023