Allen & Harris Calne reviews

★★★★★ 5/5

Trustpilot

Team Corsham - Amazing Service!

Team CorshamThe Corsham branch have been absolutely amazing, selling our house and proactively supporting us in the dreaded “chain”.Courtney has been an absolute 🌟, like a dog with a bone when faced with dealing with a shocking estate agent at the bottom of the chain, and an arrogant and useless solicitor in the middle! She was amazing in keeping the top of the chain fully informed and worked tirelessly and cohesively with estate agents to get the chain across the line.Sarah and Beth have been fab too, always at the end of the phone to listen to our concerns and act accordingly.Thanks Team Corsham for helping us realise our dream!From: Team Neston 😜

Eira · 21 May 2021

★★★★★ 5/5

Google

Hannah & Milly are always helpful when finding us new tenants and go out their way if we have any issues. Thanks ladies, we will definitely use you again in the future !

Clare · 1 August 2025

★★★★★ 5/5

Google

A big thank you to Ellouise & Courtney! We've just got the keys for our new rental property in Calne and they have made the experience really simple and as stress free as possible. From the first call from Rightmove to now, they've been incredibly quick to reply and sort everything we've needed. Thank you from us both!

Olivia · 24 October 2023

★★★★★ 1/5

Trustpilot

Very little communication. AVOID!!

Avoid this company at all costs. I used the PPAISLEY branch, I was misquoted on the fee cost and over quoted on the value of my property. So, it cost me MORE to sell and my property was worth LESS than they said. After taking time off work to allow Allen & Harris' photographer in my property I ended up asking them to use my own photographs. I was told I would be contacted once a week with an update, but this rarely happened. Prior to my flat selling I hadn't heard anything for over 3 weeks. I has to ask them to check viewers were actually viewing a property that fitted they're search criteria. A constant reason a buyer wasn't interested was that it was in the wrong area. Goodness sake! Google maps!! Check with the buyer where they DO want to stay!! That was beyond strange, why view somewhere that is not in your search area? I honestly doubted half my viewers even existed. Weekly calls from the office from Leanne soon stopped, these calls were embarrassing as Gary who sold me on using Allen & Harris had assured me that my property was in high demand. This was obviously not the case OR this company were not doing their job. I eventually had to chase up this company to make sure they were doing all they could to sell my property. I think they were more relieved my property sold than I was, I got ONE phone call to say an offer was being initiated and that was the last I heard from them. Everything then came thro my solicitor. They did practically NOTHING to earn their over-rated fee. Avoid this company at all costs. I have only awarded 1 star as there is no option to give ZERO.

Linda · 22 February 2021

★★★★★ 5/5

Google

Sold my House in the first 3 days of being on the market. Staff and Josh (who handled the sale) were very helpful and supportive.

Alan · 10 October 2025

★★★★★ 5/5

Trustpilot

Wonderful company to deal with

From the initial meeting to the conclusion the Ayr office were fantastic Caitlin, Ben and Allan were calming and reassuring at all stages. I am the anxious type so their management and constant updates were very welcome. I wish I had gone with their lawyers too in retrospect. I would not hesitate to deal with them again!!

Mrs · 27 September 2023

★★★★★ 1/5

Trustpilot

Would give zero if I could

Would give zero if I could. We had lots of issues with the house and the estate agents just ghosted us. To this day, they still owe me money for the keys because they couldn't even manage to get keys cut right (never heard of checking?). I keep asking when it will be returned and Lewis just says "I will get back to you". Special shoutout to Lewis for being particularly useless on this matter and for maintenance issues overall. They left us with broken furniture for a whole year- they kept saying they would send someone to fix it but never did. The house had an awful mould problem- they sent someone over to give quotes to install extractor fan in bathroom but nothing came of that. They tried to milk money out of the deposit but we argued so they backed out (their claims had no merit). Would not recommend. They don't check that houses are suitable to live in, and they don't respond or care if there's an issue with the house. Not responsible, practical, or reliable.

Yasmin · 12 October 2020

★★★★★ 1/5

Trustpilot

I rang their rose hill branch to let…

I rang their rose hill branch to let them know a property they are managing has a sofa outside which is causing an eyesore and was put through to the manager. She spoke to me so rudely, refused to help and hung up on me.

Lydia · 5 January 2026

★★★★★ 4/5

Google

We have been pleased with the service we received from Courtney and Elloise in letting out our house. There was a good immediate response from the online advert. The prospective tenants were vetted and out of four viewings we received two offers. The tenants are now installed. Communication was good at all stages of the process . All documentation received in time for the new tenancy.

Jennifer · 24 October 2022

★★★★★ 5/5

Google

Fantastic service from Milly in Calne agency. Very professional, responsive, and helpful throughout the entire rental process. Highly recommend!

Nada · 8 November 2025

★★★★★ 1/5

Trustpilot

Rude and abrupt - Clarkston Branch

I have been waiting a month for a call back with more information. I found a couple times over the month and got told that I would be called back. I phoned today and the lady was rude and abrupt, saying they already phoned - which they did not. This whole experience has made us never want to use them.

David · 6 August 2025

★★★★★ 5/5

Google

Mortgage advisor James is Fantastic. Managed to find me a suitable mortgage in line with what I wanted, which other advisors had told me wasn't possible! With various delays and issues along the way with the purchase he always stepped in to help even when it was nothing to do with the mortgage! Couldn't recommend enough if you want good honest advice and somebody that will work hard to achieve what you want!

Jade · 24 October 2021

★★★★★ 5/5

Google

Allen and Harris provided us with a fantastic end to end service through the sale of our first home to the purchase of the new property. The highlight of the whole process was Kyle...he found us an unbelievably great mortgage and as a direct result of all of his efforts we are now living the dream in our forever home. We were kept up to date daily on the whole process and never needed to chase. Thank you Kyle and the team at Allen and Harris!

Kirsty · 25 October 2019

★★★★★ 5/5

Google

We recently used Allen and Harris when renting a house. From the outset they were professional and courteous. Yaiza and Shannon were very helpful in every aspect of getting our rental up and running. They kept us informed and updated. Moving house is always stressful however we felt that the assistance we received from Allen and Harris and specifically from Yaiza and Shannon went a long way to making the transition smoother. We have no hesitation in recommending them and thank them for the great service we received!

Beth · 25 October 2019

★★★★★ 1/5

Trustpilot

Shady, sneaky, dishonest.

Hope to never have to deal with this company again. This company work only for their own self-interest and not for their clients. Purposefully deceitful in order to bump up offers and sabotage accepted offers that they aren't happy with. Avoid.

Tom · 23 January 2026

★★★★★ 1/5

Trustpilot

This agency is a complete joke

This agency is a complete joke. The day I involved them in the sale of my house I regretted it. First the Branch Manager went off sick and that was the start of our problems. Their surveyor couldn’t even work out the size of our house correctly and underestimated the size of it by nearly a third, and was way out with the valuation. The Area Director was supposed to sort it all out, but I later found out he didn’t even know who to contact in Connells Surveyors. The final straw was they hadn’t even the decency to cancel the contract and let us get an agent who knows how to sell a house. Avoid Allen And Harris Hamilton at all costs!

Colin · 18 June 2019

★★★★★ 5/5

Google

Allen & Harris Calne (especially Isobel, Hannah and Esther) have been exceptional in their service delivery. I have appreciated their responsiveness, proactive approach and their treatment of me as an individual. The property market at the moment is extremely competitive, the team at Allen & Harris Calne have always made me feel that I'm a valuable customer and that helping me find a home is a priority to them.PositiveResponsiveness, Quality, Professionalism

Vinny · 24 October 2021

★★★★★ 5/5

Google

Me and my partner recently moved into a property, our agent Jess at Allen and Harris was amazing she answered any calls or emails so quickly and communicated with us super well the whole process was so smooth I cannot thank her enough so professional and friendly 😊 …

Savannah · 10 October 2024

★★★★★ 1/5

Trustpilot

Dreadful service from Allen and Harris…

Dreadful service from Allen and Harris Stratton Branch and especially Steve Hudson. This branch used to be fantastic and I bought my house from them over 3 years ago but how things have changed. Luckily I had brilliant agents selling my property (Richard James) but have the misfortune of buying one through Steve at Allen and Harris in Stratton who is totally useless.He has lied, been uncommunicative and never even supplied me with the property details that I'm buying. Without any assistance from Steve, we're finally nearing completion and I've been trying, without success to contact Steve for the past 2 days but he's refusing to answer my emails or calls. This review is solely of the Stratton branch but I would suggest you re-think your agents if you're in this catchment area

Nicky · 10 January 2019

★★★★★ 5/5

Google

Excellent customer service, Hannah is on point with her communication and advice, nothing is too much. Would highly recommend.

Sara · 24 October 2023

★★★★★ 5/5

Google

What a wonderful Experience from start to Finish. Hannah Knight was just brilliant. Ellouise too was so helpful. Hannah visited us at the property and was so professional. Our new tenant is to move in today. We are so pleased with Allen and Harris. Thank you for an amazing job Hannah.

Mel · 24 October 2023

★★★★★ 1/5

Trustpilot

The adviser who was also the manager …

The adviser who was also the manager gave wrong information false expectations did not meet the agreed timeline for the sale of the property resulting additional cost to me as the seller . the manager /adviser did not return my calls I reported this poor service to head office and got no response . this is the second issue I have had with this company and would advise potential customer to steer clear of this. Good sale talk but no follow through Delays thrpough every part of the process

Evelyn · 17 October 2024

★★★★★ 1/5

Trustpilot

Had to give 1 star as giving none was…

Had to give 1 star as giving none was not an option. My daughter was a long term tenant (10 years plus) but was unexpectedly served 2 months notice to leave. Reason given was to replace the kitchen. This was a fabrication as the flat was then remarketed and let with nothing changed. The Allen and Harris bath branch who were the letting agent were unhelpful in finding alternative accommodation, devious and unprofessional in their conduct of business (lies, mixed messages, not responding) and finally delayed the return of the deposit. This was an appalling way to treat a long standing tenant of impeccable credentials. Please take heed and go elsewhere as the trauma and hassle of dealing with this agent is not worth the effort.

Richard · 17 October 2024

★★★★★ 5/5

Google

Courtney was amazing my partner Emily spoke to Courtney a lot about the new house we were moving into and the bills etc Courtney was always available to answer any questions we had. She is amazing at her job and would definitely recommend her to anyone who is moving home she’s a great Asset to her firm and definitely needs a promotion.

TWIST3D · 24 October 2022