Allen & Harris Calne reviews

★★★★★ 2/5

Google

Bought through them and would never sell! All went fairly smooth however they bombard you with properties via email, most of which aren't suitable (Even once you have bought through their agent!). Once offer has gone in they pressurise you into using their "in house" mortgage advice team. We didn't but was still pushed at every opportunity they had! Closer to our moving in day they bombard you with their in house opportunity to set up your new broadband/utilities etc. I was receiving emails, phone calls and text messages every few days even once I called the agent requesting for this to stop! I'm still receiving random emails from other companies relating to moving home and am pretty sure they have shared my info somewhere along the way. Stick to selling your property with an independent agent who you can trust.

Vicky · 25 October 2017

★★★★★ 5/5

Google

Courtney has been an absolue breath of fresh air!!! She was not only friendly, bubbly and kind, but she also had intimate knowledge of a challenge that we were facing and offered to help us. She went way beyond her call of duty, and we are very greatful to her. We look forward to working with her in the future!

Jonathan · 24 October 2022

★★★★★ 5/5

Trustpilot

Harry from Allen and Harris

Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend

Rachel · 1 September 2024

★★★★★ 1/5

Trustpilot

Rude and unhelpful

My goodness - where to begin… Allen and Harris clevedon branch Somerset. I’ve dealt with a lot of estate agents, as I’m sure most of us have. I’ve bought houses, sold houses, and rented more times than I’d have liked. This estate agent was by far the worst I’ve dealt with- which is saying something as we all know what they are like to deal with. Lack of communication Lack of customer service Lack of knowledge Lack of understanding Lack of basic assistance Lack of professionalism to a very high standard I dealt with two agents from this branch and both were not only unhelpful but rude and failed to do even the most basic of tasks when dealing with my rental. Both myself ( the renter) and the client ( the home owner) have been stunned by the complete lack of service. I can safely say I will never use this agency again and will make sure I don’t deal with any of the branches in the future - I will actively not peruse any further business dealings with the entire company - not just the clevedon branch. Up to you if you use them- just be ware and be prepared to do a lot of the work yourself and deal with really very rude and unhelpful staff.

Ellen · 29 August 2024

★★★★★ 5/5

Trustpilot

Thoroughly recommend Allen and Harris

Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.

Ms · 27 August 2024

★★★★★ 2/5

Trustpilot

the one in bristol never answer their…

the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.

Mario · 30 January 2026

★★★★★ 5/5

Trustpilot

Dealt with Allen & Harris

Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.

Siobhan · 12 February 2025

★★★★★ 1/5

Trustpilot

Absolute joke

Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.

Fiona · 29 July 2024

★★★★★ 5/5

Google

Amazing Service at Allen and Harris! Ellouise was our agent. She was professional, accommodating and extremely patient with us. There were many emails back and forth and she maintained her helpfulness and professionalism. Thank you ever so much for making this a seamless experience!

Melissa · 24 October 2023

★★★★★ 5/5

Google

Been struggling to find somewhere and had a limit left before I had nowhere. Ellouise has been amazing threw out updating me and helping me find somewhere which I now have. She’s been amazing so has Courtney. Highly recommend Allen and Harris and asking for these two girls. Wouldn’t have got where I have without them.

Becci · 24 October 2022

★★★★★ 5/5

Trustpilot

Great service!

Used Allen and Harris Abingdon for my mortgage. Dealt with Aaron who was brilliant very knowledgeable, enthusiastic and actually went above and beyond in the service he delivered by giving me some great advice concerning landlord insurance. Would highly recommend using Aaron if you need a mortgage.

Ar · 14 July 2023

★★★★★ 5/5

Google

Great estate agent! Super communications from both sales and lettings teams!

Josh · 10 October 2025

★★★★★ 5/5

Google

Me and my partner recieved outstanding service from the office, they were quick to respond to all of our enquires

Killian · 5 June 2025

★★★★★ 5/5

Google

Allen & Harris, especially Courtney have been great too me since moving in a couple months ago using them. A huge thanks to the team! Courtney has been nothing short of brilliant, any queries/ issues i have are dealt with so quick and too the best ability. I would highly recommend Courtney along with Allen & Harris too anyone.

Cerys · 24 October 2021

★★★★★ 1/5

Trustpilot

Avoid company bit of a joke

Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property

Brian · 13 June 2024

★★★★★ 5/5

Google

Allen and Harris were selling the house we purchased and thanks to our appalling solicitor it made the whole experience extremely stressful. Hanna was absolutely amazing and helped me chase my solicitor and everyone else. We literally couldn't have completed pre Christmas without her. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Donna · 24 October 2022

★★★★★ 5/5

Google

Jack was superb throughout the whole process of selling our house. Keeping us updated on a regular basis, going above and beyond to answer any questions we had. Would highly recommend.

James · 24 October 2020

★★★★★ 5/5

Trustpilot

Excellent experience ,staff liz ,Leanne…gd team work guys

Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x

Suzanne · 2 February 2025

★★★★★ 1/5

Trustpilot

Unreliable and untrustworthy.

Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.

Sammy · 21 February 2024

★★★★★ 5/5

Google

Millie and All the staff done amazing job. Very fast and very professional service.

Hulya · 7 July 2025

★★★★★ 1/5

Trustpilot

AVOID at all costs

Absolutely shocking service from Senior Letting Negotiator and team, incompetent and useless.

Kimberly · 15 January 2025

★★★★★ 5/5

Google

Great Experience working with Sam and the team. We recently completed a purchase with Allen and Harris and cannot fault the service and process. Sam has supported us with arranging viewings, delivering our offer and ensuring completion arrangements happened smoothly. We were kept informed of all steps and felt confident we were working with professionals, we would have no hesitation in recommending to others.

Chrissy · 25 October 2019

★★★★★ 5/5

Trustpilot

Best estate agents

We had a really good experience with Allen and Harris team, we are based up north and getting viewings on a Saturday was always a difficult thing for us , but this team never let us down , always accommodated us and were very courteous namely John and Alex who helped us out . Big yes to go with them!!Regards Zubair

Zubair · 14 October 2020

★★★★★ 5/5

Trustpilot

I have rented through Allen and Harris…

I have rented through Allen and Harris for a while now and I must say I am very impressed with the service I'm provided when reporting issues. Ash had been very efficient, very personable yet professional. Ash offers solutions and support throughout our email conversations along with regular updates when needed. Keep up this fab work. x

My · 21 February 2025