Every review we hold for the Calne office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service from the team at the Calne branch. I recently sold a property with them and found them knowledgeable, friendly and professional. The communication from them was fantastic and they were always happy to help wherever possible.
Cheyenne Β· 22 October 2025
Agent replied Β· 22 November 2025
Thank you for sharing your experience at our Calne branch! We pride ourselves on our knowledgeable, friendly, and professional team who are always happy to help. We're delighted that you found our communication fantastic. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHannah and Jessica were more than helpful in helping me find a place to rent. Would definitely recommend.
Zachary Β· 10 October 2024
Agent replied Β· 23 October 2024
Thank you Zachary for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have enjoyed a 5 star experience! This is thanks to Courtney and Ellouise who have superb customer service skills, they made me feel like supporting our family was the reason they came to work!
Their inter personal skills and utter professionalism was incredibly helpful in our case as we had some complex history that needed to be managed, Courtney and Ellouise grasped the problem, gave a solution and took action which ultimately meant that our daughter could move into her home, I am incredibly grateful to Courtney and Ellouise for their support.
On moving into her home my daughter was left a lovely house warming welcome pack from Allen & Harris which was a really nice personal touch!
Finally if Courtney and Ellouiseβs managers read this post ~ your business is blessed to have two such great staff members, I really hope they are valued great staff are hard to find do not let them get away!
Thank you both so much!
Kathryn Β· 24 October 2022
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5/5
GoogleI had the best experience with Allen and Harris in securing a rental property. Courtney was very flexible and accommodating in meeting me both for an initial view of the property and then a follow up viewing, given that Iβm not local and had to fit it around working hours. Not only was Courtney accommodating but also was an exceptional point of contact throughout the process and also gave me so much useful information regarding living in the area, public transport links and even tips for getting to Bristol airport easily should I ever need to. Ellouise was also a superb help through the admin process and getting everything paperwork sorted. They have both been a fabulous help during my entire journey and since Iβve moved into the property. Even if either were unavailable the team at Allen and Harris were responsive and great in terms of passing on communications so that Courtney or Ellouise could get back to me. I know throughout my tenancy I will be well supported by the team. Finally it was an absolute delight to receive an unexpected little house warming pack on moving day. Canβt thank you all enough, highly recommend!!
Shalani Β· 24 October 2022
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5/5
GoogleWhat a fantastic experience from start to finish. The Sales team at Allen & Harris in Calne were exceptional. Hanna was our main point of contact and she was with us throughout, chasing and making sure things happened throughout the whole process. The whole team were responsive from our initial inquiry, super friendly but professional when it was needed. Hanna is the perfect person to have on your side when selling your house. Sam and Ty were also superb and their customer service is second to none. We could not recommend the team any more. Special thank you to Hanna, who was so proactive at every step, supportive, made the whole process stress free and seamless and just generally wonderful to deal with. Thoroughly recommended!
Lisa Β· 24 October 2022
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5/5
GoogleWhat a fantastic experience, from viewing to move-in within one week. As landlords we did not want the hastle of finding new tenants so turned to Courtney and Elloise to assist. Courtney made this a seemless stressfree experience, keeping us updated every step along the way. Everything was done and dusted within a week - we couldn't be more pleased. I would highly recommend this letting team at Allen & Harris. Thank you girls for your professionalism and responsiveness
Karen Β· 24 October 2022
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5/5
GoogleWe asked Courtney to find us some new tenants for our recently renovated property. Within a day or so, we had loads of enquiries which were carefully vetted and reduced to a shortlist of viewings. From this we had multiple offers and chose the most suitable. Courtney is very efficient, easy to deal with and gets the results - highly recommended to other landlords looking for a decent agent to fulfil their properties - 5 stars for sure!
Graham Β· 24 October 2022
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5/5
TrustpilotAllen and Harris Abingdon, Oxon
Allen and Harris Abingdon were the agents for our onward purchase. Firstly Katherine and then Gemma were really good at keeping us informed what was happening. Much better than the agents who were selling our property. On what was a very long ongoing sale and purchase through no fault of Allen and Harris Gemma worked hard at trying to keep the chain active and to find solutions to push things on. She was always a pleasure to chat to and at the times things were not going well for us a positive voice to talk to. Thank you Gemma and Katherine
Christine Β· 26 July 2022
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5/5
GoogleI can honestly say that your help and patience as a team and proactive approach to the sale of my home has been tremendous
The best estate agents in the town of Calne
Maria Β· 10 October 2025
Agent replied Β· 12 January 2025
Thank you for taking the time to leave us your 5* review Maria! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would like to say a huge thank you to hannah Knight from the calne branch I have now been in my flat for nearly 2 weeks and so thankful for her for helping me out, I went in the shop on a wim they would be able to help me find a place and lucky enough the day I went the perfect place came open and I filled in the forms with in 2 weeks of going there I had my own little 1 bed flat so I would like to thank hannah and the team for helping me find my flat π
Kieron Β· 24 October 2023
Agent replied Β· 23 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
TrustpilotThank you Maisy and Olly.
A big thank you to Maisy for her kindness, patience and professionalism throughout our buying experience this week. We are moving into Shepton Mallet from Jersey (although my husband was born here) and only had a week to view properties during half term as I am a teacher. On arrival we didn't think that we could be in a position to put in an offer as although we have sold a property at home it hasnt been fully processed....Maisy has made this totally possible for us and we are now really excited to start our new life here soon.Olly was also great at the start of this weeks journey and yesterday when offers were being discussed.From beginning to today when our offer was accepted we have been 100% happy with Allen And Harris.Thank you all π
Jo Β· 25 February 2022
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5/5
GoogleMilly from the calne office has been amazing at helping me and my partner find our new home! Made the whole process quick and simple. Cannot recommend her enough!
Katie Β· 10 October 2025
Agent replied Β· 10 October 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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1/5
TrustpilotThis company have breached GDPR byβ¦
This company have breached GDPR by exposing private information on their computer screens facing the shop window. They have also been very rude to anyone who has pointed this out to them. Abingdon.
Julie Β· 3 June 2026
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1/5
TrustpilotLIARS,MONEY HUNGRY DISHONEST
PORT TALBOT OFFICE - The worst experience I've ever had with an estate. I had a pleasant viewing with the owner who showed me around when the estate agent wasn't available. Loved the house a d spent 2 hours chatting with the owner who seemed more than keen to sell to me, even asked me to exchange numbers to keep each other updated as this agent allowed his last sale to fall through and never notified him.Later the same day I txt the owner and offered full asking, telling him he could take as much time as needed to decide. He replied instantly and accepted. I emailed the agent and formally submitted my offer as well as my mortgage in principle proof of funds (far more than enough to Substantiate my offer) I phoned the next working day a d the agent Sarah Rowlands was instantly offish and dismissive, huffing down the phone and acting completely put out that I had called. She was annoyed me and the owner had contact and told me nothing had been accepted and viewings would go ahead still.I heard nothing til I was contacted by Rachel in there mortgage team. I told them I had already got a lender I was happy with but was pushed in to chatting with her anyway. After talking through the mortgage info I was then called yo say my offer was accepted and it would be taken off the market....that was until dat laterite Rachel had decided upon herself to go behind my back and speak to my lender and tell me they wouldn't lend to me...pure rubbish, i had personal contact with my lender and was told that agents tend to use intimidating and bullying tactics to force people to pay for their services.As soon as I refused to pay for the agents in house mortgage service I was ghosted and then told my offer had been gazumped and owner stopped contact. I took it as a blessing in disguise as I would never deal with Sarah or Rachel or this crooked company. A week after that I wascontactedby the owner again who assumee I was still buying...I had to be the one to tell him that his agents lied to him and me and that I was messed around and they declined my offer without his knowledge.Avoid these unprofessional,dishonest,useless, crooked liars at all cost!!!
Furb Β· 17 November 2021
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1/5
TrustpilotCharity Shop Sue needs to help them.
Charity Shop Sue could show this lot a few things about management. Broker was an imbecile, couldnβt get him off the phone until we paid, then couldnβt get him on the phone. His manager was a nylon shirt wearing narcissist. They caused delay, drift, and endless stress. Avoid like the plague. Financial ombudsman here we come.
Andrew Β· 10 February 2024
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5/5
GoogleCant thank Hanna (Calne branch) enough! The evaluation that was given by Hanna was far above that of 3 other agencies, the way Hannah conducted herself and firmly believed in her valuation left me in no doubt to market my property based on the value she had given. I sold for the asking price which was in excess of 50k more than I would of got had I gone with the valuations of the other vendors. I cant thank Hanna enough. I have to also note while on that the rest of the team have been fantastic too, Esther, Sam & Isobel. thank you all! I would highly recommend this branchPositiveResponsiveness, Quality, Professionalism, Value
Hayley Β· 24 October 2021
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5/5
GoogleA massive shout out to Yaiza and Courtney in the Lettings Team in Calne. They have both been very helpful in helping me with our first ever rental property and have displayed a very professional, prompt and friendly manner - they have been an absolute pleasure to deal with. The whole process has been made easier with their assistance from start to finish. I definitely made the right choice in asking Allen & Harris to manage our property. Great service ladies keep it up! :-)PositiveResponsiveness, Professionalism
Janina Β· 24 October 2021
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5/5
GoogleI want to thank Sam and her sales team at the Calne branch, in particular Hanna Oberemok. She has honestly been amazing from the day she came to our property to give us our valuation.
We had a few agents come out the same day to value our property, and Hanna was so professional, enthusiastic, friendly, and was so confident that she could sell our house for us that we couldn't say no to choosing to go with her and Allen & Harris.
As soon as we instructed A&H, the team clearly started to make calls to applicants and described out property and started to book viewings.
Hanna conducted the viewings on the first day, and called us straight away to give feedback and then to arrange a second viewing, which led to offers and then selling the house.
Not only did Hanna do a great job with winning us over as vendors for Allen & Harris, she kept to her word that she would be able to sell the house quickly, and even found and sold us a house within a few days of selling ours!
So if anyone is looking for an agent to help sell their home, I would recommend Sam, Hanna and the team at A&H in Calne. Very professional, always do what they said they would do, and just a really nice bunch!
I would definitely use Allen & Harris again for buying and selling!
Thank you so much :)
MarkPositiveResponsiveness, Quality, Professionalism
Mark Β· 24 October 2021
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5/5
GoogleThoroughly recommend!! From the very beginning of searching for a house to rent Allen & Harris have been great. If one property was not suitable they'd recommend something else to ensure our needs were met. Good communication throughout the process and always available if you needed to contact them, especially liked that we had the same person dealing with our move from the start to the end, made it so much easier! Big shout out to Courtney for helping us with our move :D Jen, Matt & the hounds :)PositiveProfessionalism
Matt Β· 24 October 2021
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5/5
GoogleHannah was incredibly helpful and kind throughout the entire process
Trio Β· 10 October 2024
Agent replied Β· 23 October 2024
Thank you for your lovely 5* review Aydan. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotVery highly recommend Allen and Harris
Very highly recommend Allen and Harris. Communication was plenty. Good Advice, All Thanks for the Patience of Matthew at A&H. Professional, friendly service. All made a very difficult time for me and my family. In parting with my late parents home. Thank you so much for everything
Babs Β· 9 July 2024
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5/5
GoogleEveryone @ Allen & Harris were so helpful and continue to be they are a fantastic bunch of ladies always happy to help, couldn't recommend them enough!!!
Cari Β· 10 October 2025
Agent replied Β· 11 November 2024
Thank you Cari for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHannah and Milly in lettings are fantastic at managing my portfolio. Very professional, friendly and go the extra mile to ensure deadlines are met.
Liam Β· 8 November 2025
Agent replied Β· 22 November 2025
Thank you so much for your kind words! Hannah and Milly are top-notch professionals who always go above and beyond to ensure our clients' needs are met. We're grateful to have them on our team, and we look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotFirst time buyers - Excellent team
We were buying as first time buyers, we had no idea what we were meant to be doing and when. Our sale wasn't the easiest due to many complications from the developers, but Carly and the team really went above and beyond for us. I was able to call nearly every other day and they'd all be cheerful, tell me I am not a fool for constantly chasing, and just being absolutely lovely. I highly recommend Allen and Harris! Their customer service is on another level and they would bend over backwards if that would help the process move smoother.
Sophie Β· 29 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.