Trusted Agent profile · Willesden, Greater London
Verified
★★★★★
249 reviews across 1 platform
383 High Road, Willesden, Greater London, NW10 2JR
Part of Regal Estates, see every office.
Regal Estates's office in Willesden, Greater London, at 383 High Road, is rated 4.8 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.8.
Regal Estates are a London based Lettings & Sales Agent covering North West and Central London. We are ARLA Members for lettings and strive to provide a a professional, fair and reliable full property solution to Landlords and Owners.
Every review we hold for the Willesden office, from every platform, shown as written. First names only.
5/5
GoogleExcellent agents. Very professional from the outset and have always handled queries and complaints swiftly during the tenancy. I would highly recommend them as I have had a fantastic experience with them.
Many thanks for your feedback Zainab. Do not hesitate to contact us in the future should you require our services.
5/5
GoogleEasy to work with no problem to big or to small always available to help easy communication
5/5
GoogleBest agency I’ve worked with , shows incredible value to customers and the maintenance team. Highly recommend
5/5
GoogleVery happy with their services to date. I would recommend them to landlords who are looking for good communication! Haven't had this from previous agents Regal are transparent which I like
Many thanks for your kind words Sebastian. I will pass this message onto the team.
5/5
GoogleA very professional property manager. She replied very quick to my emails about an issue in my flat. She contacted immediately the landlord finding a good compromise between us.
Hi Jakub. Thanks for your comments. Please do not hesitate to contact us if you have any issues.
5/5
GoogleI have rented the same property through Regal Estates for around four years now and have always been impressed with their hands on approach and excellent customer service.
Many thanks for your feedback Roshni.
5/5
GoogleI have rented from Regal Estates for 4 years and I am very happy with services. Quick to respond to problems in our house. A+ service.
Hi Aleksa - Many thanks for your kind words, we will be sure to pass this feedback onto the team :)
5/5
GoogleGreat experience with Regal Estates in Willesden. They tick all the boxes when it comes to property information, licencing information and the local area. Highly recommended.
Many thanks :)
5/5
GoogleWorking with Regal Estates has been great. They offer a genuine and professional service and we have no hesitation in recommending them.
Wonderful, that is great to hear, many thanks!
5/5
GoogleGood Experience. Very nice agent easy to approach and friendly service.
5/5
GoogleProfessional and do what they say.
Many thanks Tatanisha. Wishing you all the best.
5/5
GoogleGreat , reliable service. Available and willing to help.
5/5
GoogleA very professional and efficient team! Property refurbished, prepped, and let in a matter of days. Would highly recommend to landlords in the area.
Jay, thank you for your kind words. Thank you for letting Regal Property Services carry out your refurbishment!
1/5
GoogleWORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED and so rude over the phone .NegativeResponsiveness, Quality, Professionalism
Dear Mr Pournejad, You had a viewing booked in two days ago for this morning with our company to view a room to let. Our Lettings Negotiator called you yesterday afternoon to confirm the appointment and your phone was switched off. We also called and messaged you this morning to confirm one hour before the appointment and again 30 minutes before the appointment and then 15 minutes before the appointment and your phone was switched off and we couldn't leave a message. We then sent you a FURTHER text message to confirm the appointment to which you didn't reply. After multiple attempts at communication we cancelled the viewing due to not being able to establish contact with you to confirm the viewing, having wasted our time. You then called us two hours after the viewing that should have taken place to say you demanded to see the room in an abrupt and rude manner to our team which included profanities and threats (even thought you did not confirm or show up for the initial viewing) and we therefore did not arrange this viewing for you. We make this effort for extra communication prior to a viewing so that we do not waste our time, we do not waste existing tenants time (who currently live at the property) and also Covid19 safety guidance. The room in question you are interested in is now let. We have unsubscribed you from our database now and best of luck with your property search.
5/5
GoogleThey have been really helpful on any problems we got with the flat. We contacted them and we got an answer really quickly.
Hi Elika, many thanks for your comments. We aim to get back to tenants quickly and efficiently as with all of the properties that we manage. Should you have any issues in the future do not hesitate to contact us.
5/5
GoogleExcellent service and always really clear and quick communication throughout my student tenancy. Whenever there was a problem, big or small, they would get back to us really quickly! Also really clear move out process which made the whole thing a lot less stressful for us, would definitley recommend to other students!PositiveResponsiveness
5/5
GoogleI had amazing experience with Regal estate.
5/5
GoogleGreat company to work with. Highly recommended.
5/5
GoogleFrom the first contact up to now I can only say good things about Regal Estates. Thank you for your service.
Dear Mr Jorg. Many thanks for your kind words.
5/5
GoogleRegal were professional in sourcing us a room to rent and I would highly rate them.
Hi Mark. Many thanks for the feedback and all the best in your new property.
5/5
GoogleVery impressed with Regal. They made what could have been a complex and complicated works easy and manageable for us.
Thanks and so glad we could help you with your letting!
5/5
GoogleBrilliant service by Vijya Varshani.
5/5
GoogleVery professional and helpful !
5/5
GoogleVery helpful and lovely staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Regal Estates's Willesden office has 249 reviews across 1 platform: 249 on Google.
Regal Estates Willesden is rated 4.8 out of 5 across all 249 reviews, and 4.8 out of 5 on Google from 249 reviews.
Regal Estates Willesden, 383 High Road, Willesden, Greater London, NW10 2JR.
