Northwood Wigan reviews

★★★★★ 1/5

allAgents

Conmen and

While my experience with the staff at the agency was positive, upon leaving it was not, when you move in with them, they get you to sign about 75 photos of the condition of house, while not leaving you copies so that you could review there view of the house, upon leaving, i realised that they had used older photos showing the oven and other areas in the house, i went through cancer treatment while in the house, so didnt have people round or cook a lot, when i left me and my girlfriend, cleaned the house throughout, even buying a profesional oven cleaning kit, they told me they where keeping all the deposit and showed photos of an oven that i didnt get when i moved in, and some scratches on the wall, that my cat had done, easly fixed with some paint, but they decided to charge me £350 to fix this, if you use this company, make sure they give you a copy of the images you sign when you move in, if they havnt got them, go through each image and make sure there correct, i took them to a tribunal with the deposit scheme and won over half my deposit back £290, would not recomend you use them as if they will steal money from someone who was a model tennant ,paying on time every month, out of my savings, while sick, they will steal anyones money.

Sean · 20 September 2020

★★★★★ 1/5

allAgents

"Conmen and..."

While my experience with the staff at the agency was positive, upon leaving it was not, when you move in with them, they get you to sign about 75 photos of the condition of house, while not leaving you copies so that you could review there view of the house, upon leaving, i realised that they had used older photos showing the oven and other areas in the house, i went through cancer treatment while in the house, so didnt have people round or cook a lot, when i left me and my girlfriend, cleaned the house throughout, even buying a profesional oven cleaning kit, they told me they where keeping all the deposit and showed photos of an oven that i didnt get when i moved in, and some scratches on the wall, that my cat had done, easly fixed with some paint, but they decided to charge me £350 to fix this, if you use this company, make sure they give you a copy of the images you sign when you move in, if they havnt got them, go through each image and make sure there correct, i took them to a tribunal with the deposit scheme and won over half my deposit back £290, would not recomend you use them as if they will steal money from someone who was a model tennant ,paying on time every month, out of my savings, while sick, they will steal anyones money.

Sean · 20 September 2020

★★★★★ 5/5

Google

The girls at Northwood are amazing ,I'm not hi tec and wasn't expected to communicate on line ,like some estate agents. I got a lovely warm welcome and welcomed to the office when ever I needed help.Thank you so much

Jane · 8 August 2024

★★★★★ 1/5

Google

These people are utter crooks. Manufactured and hidden costs within contracts . Please save your money and frustration and use one on the many other reputable agents in the area .

Ian · 24 December 2024

★★★★★ 5/5

Google

Friendly and polite staff , really helpful , great communication , Would definitely recommend Northwood !

Caitlin · 21 June 2025

★★★★★ 5/5

Google

(Shirley Parkinson) A really professional, prompt & caring service. I have used Northwood Wigan as both a Landlord & Tenant. Kath & Kim have been brilliant in all dealings. Would highly recommend.

Shirley · 2 January 2020

★★★★★ 5/5

Google

Hadn’t heard of this estate agents, until myself and partner had to start looking quickly, due to our landlord selling up and a baby on the way! Really great estate agents, friendly and accommodating and I wouldn’t hesitate to recommend. Our complete turn around was less than 1 month, from viewing our house to getting the keys! And another little bonus, our agent Kim even rang us today (2 days after getting the keys) to check that everything had gone smoothly with our move and we where settling in, never had that before with other estate agents when renting, spot on customer service in my eyes. Thanks for everything!

Charlotte · 2 January 2020

★★★★★ 5/5

Google

The service from Northwood could not have been better. They quickly found us a suitable tenant. Due to the property being empty for quite some time there were teething problems with the plumbing but they offered us the option of using their plumber or using our own, We used a combination of the two, with their plumber charging us at reasonable cost. All the time they were very good at liaising with us, providing regular updates. They took the stress out of the situation by having back up support with any issues.

Sue · 2 January 2020

★★★★★ 5/5

Google

Swapped my rentals over to Northwood from a previous company, i can say the experience has been outstanding, very personal touch from all the staff and just a feeling of they are working for you and with you, so thanks Northwood for putting the faith back in myself and my wife :-)

Cheryl · 11 February 2017

★★★★★ 5/5

Google

Having rented from Northwood for a number of years after a bad experience with another agency, I found them to be professional and helpful throughout, all the staff are super friendly and supportive, nothing was to much trouble for them 😊PositiveResponsiveness, Professionalism

Joanne · 10 February 2021

★★★★★ 5/5

Google

I have bought and sold a house through Northwood. Throughout the entire experience they were incredibly attentive and couldn't do enough. I always got a response back in great time and felt I could ring/ email with the smallest query. Made the entire process stress-free for myself. Highly recommend!!

Nicky · 2 January 2018

★★★★★ 5/5

Google

Superb, efficient staff and Company. Pam who guided us through the sale of our rental property was outstanding in every way. Northwood as a company are a truly professional organisation and I would recommend them to anyone.

Dave · 1 January 2022

★★★★★ 5/5

Google

I would highly recommend Northwood property ,Nicola and Kim have been very helpful and supportive all the way through us getting the property , even when you go in to the shop all staff very friendly and helpful they provide a great service from beginning to end

Ann · 2 January 2019

★★★★★ 5/5

Google

We have been more than happy with the service here. Every single person we have come across in the run up to completion had been so lovely and helpful We liked them so much we decided to sell with them after purchasing our dream home Highly recommend👍💯

Gilly · 1 January 2024

★★★★★ 5/5

Google

Great people to work for, always pleasant and very informative probably best letting agent I’ve worked for! Special mention to Kim who always can’t do enough for you!

Dave · 11 February 2020

★★★★★ 5/5

Google

Northwoods wigan have been a great letting agent to us . Any problems and questions are sorted very promptly. The staff are the best and we wish we could continue to rent from them. Sadly the property we have moved to ( that they helped us with) is not in there portfolio. Thanks again Northwoods wigan. Your all awsome.

Cejay · 1 January 2023

★★★★★ 5/5

Google

Fabulous service and Kim was amazing. Had a very short time to get a home sorted and Northwood managed for me. Great customer service. Thank you

Rik · 2 January 2020

★★★★★ 5/5

Google

From start to finish the team were outstanding. As a first time buyer they help an supported me right though to completion. 100% recommended

TOM · 10 February 2023

★★★★★ 5/5

Google

I was satisfied with the service we received during the sale of a house in wigan, very helpful staff and all went smoothly. Professional, competent and cheerful Agency.

Mick · 10 October 2024

★★★★★ 5/5

Google

I received really good service from this company. They offer timely responses and assistance. The apartment is also in superb condition. Thanks again guys!

Cornelius · 1 January 2023

★★★★★ 5/5

Google

I have recently completed purchase of a property through Northwood and I can't thank them enough for their hard work, the staff are professional, competent and more importantly friendly and helpful. I would recommend them to anyone. With Thanks all at Northwood.

Catherine · 2 January 2019

★★★★★ 5/5

Google

Very professional and friendly staff, extremely helpful in handling our situation, provided us with with a very good quality property and all in a limited time frame. 5 Star rating, would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Matthew · 1 January 2021

★★★★★ 5/5

Google

Excellent customer service. Thank you to Kath for helping in every way she could. No problem too big. Would recommend 🙂 …

Laura · 2 January 2020

★★★★★ 5/5

Google

I would like to thank all staff at Northwood who assisted in my recent property purchase. My special thanks go to Nicola ,Jade & Becca who kept me fully informed throughout the whole process. They were professional, courteous, friendly and always available for advice and reassurance when needed. Well done ladies, you are stars!! I wouldn't hesitate in recommending this estate agent to anyone. Thank you all so much!!

Jo · 2 January 2020