Trusted Agent profile · Widnes

Reeds Rains reviews in Widnes

3.8

★★★★★ Good

2,278 reviews across 3 platforms

58 Albert Road, Widnes, WA8 6JT

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Reeds's office in Widnes, at 58 Albert Road, is rated 3.8 out of 5 across 2,278 reviews on three platforms, including 298 Google reviews rated 4.7.

Google logo

4.7 / 5

298

Reviews on Google

This office

Facebook logo

4.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

1,976

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Widnes office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lewis the agent was early to the…

Lewis the agent was early to the viewing appointment and gave me time to wander throughout. He called when he said he would, and was very helpful throughout. As you can imagine the process can be quite nail biting but his quick responses and helpful manner made buying stress free. I would definitely recommend your service to anyone.

Mrs · 2 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that our efforts to provide a stress-free buying process were successful. We truly appreciate your recommendation! Regards, Reeds Rains

5/5

Google

recently viewed a property with Rebecca, and I just had to leave a review to highlight how fantastic she was. From start to finish, she was professional, friendly, and incredibly knowledgeable. She made the whole experience feel relaxed and enjoyable rather than stressful. Rebecca took the time to answer all my questions thoroughly and gave honest, helpful insights about the property and the surrounding area. What really stood out was her genuine enthusiasm and willingness to go the extra mile to make sure I felt comfortable and informed.

Bernie · 27 March 2026

Agent replied · 17 April 2026

Thank you for your lovely 5 Star review and feedback! It really means a lot. We're delighted to hear you had such a positive experience with Rebecca and that she made the process both informative and enjoyable. We appreciate you taking the time to share your experience and hope to assist you again in the future 😊 - Reeds Rains Widnes …

5/5

Google

Rented a property out and Hayley made the process so easy and effortless.

Andi · 10 August 2026

Agent replied · 10 October 2026

Thank you for your lovely 5 Star Review! It was a pleasure helping you let your property, we’re delighted we could make the process so easy and stress-free. We look forward to building a great relationship with you throughout the management of your property 😊 - Reeds Rains Widnes …

5/5

Google

Hayley is always on hand to help with any issues I have with my rental properties. Quick to help with any issues & gets everything sorted to save me the worry. Thanks Hayley

Jayne · 17 March 2026

Agent replied · 17 April 2026

Thank you for your 5 star review! It's a pleasure to work with you, looking forward to keeping everything running smoothly for you 😊 …

1/5

Trustpilot

Don’t touch with a barge pole!!

Truly awful experience…so unprofessional. Total lack of communication. On completion day, went to drop keys in and office was all locked up! We had been in a few days before to make sure of arrangements and were told there would be someone in their office at all times on completion day. Eventually Luke arrived - he had been for lunch, but there was no-one to cover…unbelievable on a Friday, the most popular day of the week for moving house. Whoever is the manager in Chester needs to realise that we are paying good money for a service, when it shouldn’t be unreasonable to expect someone to actually be on the premises to receive keys from their customers. It gets worse…our buyer went later to collect the keys and the shop was locked up again! It’s 5:30pm now and they still haven’t been able to get the keys. No phone calls to either ourselves or our buyers before hand to explain what was going on - we had to do all the chasing to find out why we were being let down. Begs the question ‘what are we paying for?’ Please avoid this Estate Agent.

Calor · 18 October 2024

Agent replied · 25 December 2024

Hi Calor,We understand your frustration with the communication and service you received. It's unacceptable to have your keys not be received on time, especially on a busy moving day. We value your feedback and will share it with the relevant team to ensure this doesn't happen again.Regards,Reeds Rains

5/5

Google

If you are looking for an estate agent who goes above and beyond for all parties involved during a purchase/sale you can't get any better than the team at Reeds Rains. Wayne was simply outstanding from start to finish in a sale which at times was challenging. He was there to guide us through the process and steady the ship to ensure everything ran as smoothly as possible until completion. The best of it is, they were not even our estate agent but it definitely felt like they were acting on our behalf. This team is simply outstanding, there really is no other way to describe them. I do not plan on moving house again but if the situation ever arises these will most definitely be the ones I turn too..thank you so so much for everything.

Chris · 17 October 2024

Agent replied · 8 December 2024

Greatly appreciated! Best wishes with the new home! 😀 …

5/5

Trustpilot

Professional and on my side as seller

More personal about the sale if our house. Understood our needs about asking price. Helped to remarket the property and I have always felt they are on my side as the seller not on the side of the buyer. Always kept informed of progress and always available at the end of the phone staff very polite and helpful.

Paul · 27 August 2026

Agent replied · 22 September 2026

We're so happy to hear we provided personal service and understood your needs regarding the asking price. It's wonderful that we kept you informed and that our staff was polite and helpful. Thank you for your kind words! Regards, Reeds Rains

5/5

Google

Great experience renting through Reeds Rains. Hayley was friendly, professional, and incredibly helpful from start to finish.

Ahmed · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your lovely 5 Star review. It was a pleasure to help you, and I'm so pleased to hear you had a positive experience. Wishing you all the best in your new home 😊 - Reeds Rains Widnes …

5/5

Trustpilot

First class service from reeds rains in…

First class service from reeds rains in Bridlington. Offered several viewings next day, Letara was informative about the properties, answered any questions gave me lots of time to check everything out. I put in an offer on one of the properties which was dealt with by Miles who was on the ball, and explained everything to me, I felt really confident that it was being dealt with very efficiently. My offer was accepted in a few days and all the paperwork etc. was done very promptly by Letara who again gave an exceptional service. I am over the moon and very impressed with the way this business runs and would highly recommend buying a property through them. Thankyou so much to the team at Reeds Rains in Bridlington.

Guest · 11 October 2024

Agent replied · 23 October 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Letara, Miles, and the team. Your feedback means a lot, and we're so happy you found your new home with us. Wishing you all the best in your new property!

5/5

Google

Had a great experience viewing a property with Reeds Rains Widnes. Elise and Hayley were very professional, helpful and made the process smooth. Thank you.

Akinwale · 10 May 2026

Agent replied · 10 October 2026

Thank you so much for your lovely feedback and 5-Star review. We're really pleased to hear you had a great experience with us - Reeds Rains Widnes

5/5

Google

Recently enquired about a property in the area for an extended work stay and can’t credit the team here enough. In particular Rhian and Hayley who were able to walking me through the process, were very informative and responded quickly to my questions without delay. Will definitely use again if I need to !

Louis · 26 August 2025

Agent replied · 9 September 2025

Thank you Louis for your 5* review. If you do require any further information or see a property of interest, please feel free to call branch on 0151 424 3024. :) Many thanks, - Reeds Rains Widnes

5/5

Google

Great customer service from start to finish. Hayley was friendly, professional and always quick to help. Excellent communication throughout :)

Thea · 10 June 2026

Agent replied · 10 October 2026

Thank you for your lovely 5 Star review! We’re so pleased you had a great experience - Reeds Rains Widnes

5/5

Google

Very professional and helpful service from start to finish. Hayley made everything smooth and stress free. Thank you😊 …

Jane · 10 June 2026

Agent replied · 10 October 2026

Thank you so much for your lovely 5 Star review. It has been a pleasure working with you and we are so pleased we could help make everything smooth and stress free - Reeds Rains Widnes 😊 …

5/5

Google

Elise is very knowledgeable and gave me one of the best viewing experiences I’ve ever had. I would recommend her to anyone else viewing at the moment.

Gracey · 10 April 2026

Agent replied · 17 April 2026

Thank so much for your 5-Star review! We're delighted Elise made your viewing experience so positive 🙂- Reeds Rains Widnes …

5/5

Trustpilot

Highly recommended

From the moment we put our property on the market, the staff at Reeds Rains were very helpful and guided us through the whole procedure until completion. In particular we would like to thank Matthew Candow who was always willing to solve any issues we raised. We cannot thank them enough for making what potentially is a stressful situation very easy and I recommend them without reservation. Rosemarie & Mike James

Mike · 22 December 2025

5/5

Trustpilot

Excellent service from the first…

Excellent service from the first telephone conversation regarding a valuation for probate . Stacey was professional,knowledgeable & caring . Nick & Ben are professional, knowledgeable and keep you in the loop about viewings feedback ect . Always go above and beyond I have had phone calls & emails late on a Saturday with feedback . I sold a property with them two years ago they are a fantastic team . I would 💯 recommend them .

Andrea · 1 October 2024

Agent replied · 23 October 2024

We are delighted to hear about your positive experience with our team. It's wonderful to know that you found Stacey, Nick, and Ben to be professional, knowledgeable, and caring. We strive to provide exceptional service and are thrilled that our efforts exceeded your expectations. We appreciate your kind words and your recommendation.

5/5

Google

Absolutely fabulous service from the start of our journey. From initial viewing and onto the afer sales service, reeds rains have been fabulous. Staff very friendly, helpful and accommodating when we needed assistance. Guided us through potential probate issues along the way and helped us through to completion smoothly and rapidly. Would recommend highly Thanks you all at Reeds Rains.

Peter · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful 5-Star review. It was a pleasure to help you throughout your journey, and we're delighted to hear you felt supported every step of the way. We're especially pleased we could guide you through the probate process and make everything as smooth as possible. Thank you for your recommendation, and we wish you all the very best in your new home 🙂 - Reeds Rains Widnes

5/5

Trustpilot

The communication from Liz was…

The communication from Liz was excellent. Regular phone calls and updates, very professional but friendly too 😁

Miss · 24 May 2026

Agent replied · 27 May 2026

Thank you so much for your review! It's a pleasure helping you, and we're so glad you felt well supported throughout.

5/5

Trustpilot

Reeds Raines are Trustworthy Knowledgable and Reliable

It’s 41 years since I last moved and a lots had changed. Reeds Raines helped me enormously to both buy and sell. Gave advice and recommendations when needed and answered any queries quickly I can honestly recommend them and if you use them you won’t be disappointed

Elaine · 5 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about your positive experience with us, especially after such a significant time since your last move. It's wonderful to know our advice and quick responses were so helpful in both buying and selling. We truly appreciate your recommendation! Regards, Reeds Rains

1/5

Trustpilot

Truly awful experience

Truly awful experience. I would not go with this company ever again, not because of the company but because of the landlords they choose.We went through reeds reins even though the landlord managed the property. We went without heating for 10 days with 3 kids. In fact the boiler broke every 3 months for years. There is a leak in the kitchen coming from the bathroom which was also never fixed. Let's not speak about he broken fence.The landlord often entered the property without permission, even if we were not there. When we left, they with held the deposit due to damage we have caused. But then they never did changed anything before for the next tenant l moved in... Where did our money go?Unfortunately my opinion of reeds reins is now they only work with landlords nobody else would choose. They are not responsible for the upkeep of the property but they are responsible for who they decide to work with.

David · 22 April 2024

Agent replied · 16 June 2024

Hi David,Sorry to read your review - we would like to investigate this matter further for you. You will receive a request for more information that will come from Trustpilot.Regards,Reeds Rains

5/5

Google

I would like to personally thank Wayne Scott for helping us sell our nans property. The service by Reeds Rains has been nothing but excellent. I had a few viewings with different estate agents but Reeds Rains offered the best opportunity to sell the house to get the best price we wanted. Fantastic service from everyone at Reeds Rains and again a big thanks to Wayne and his team for all the help provided, and fabulous service provided. Highly recommend.

Sean · 26 March 2024

Agent replied · 8 December 2024

Thank you! Best Wishes! from all here at RR Widnes

5/5

Trustpilot

Barry was very friendly and…

Barry was very friendly and communicated well throughout the process

Peggy · 22 May 2026

Agent replied · 27 May 2026

We're so glad to hear about your positive experience and communication. Thank you for your kind words! Regards, Reeds Rains

5/5

Trustpilot

Purchase 5 Beach Avenue

We have been delighted with the huge effort the Reeds Rains team put in. After a house purchase fell through they work tirelessly to find a new property for us. Thank you to Brooke but especially Tina for coordinating the purchase, her quick email responses and passing on our messages to the sellers. Thank you Reeds Rains Clevedon, an exceptional team, Tina was Brilliant!

Donald · 9 November 2024

Agent replied · 25 December 2024

We are so pleased to hear about your positive experience. We are grateful for your kind words and appreciate you recognizing the hard work of our team. We are proud of Tina for her dedication and commitment to providing excellent service.

5/5

Google

Just had a show of a potential flat to buy in Widnes and Rhian was showing us around the property, she was great answered all questions we asked, very polite not pushy and very professional to

Paul · 10 October 2025

Agent replied · 24 October 2025

Thank you for your lovely 5* review. If you have any further questions regarding this property or any others on our site, please feel free to call us in branch on 0151 424 3024. Many thanks, -Reeds Rains Widnes

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