Trusted Agent profile · Whitley Bay
★★★★★
739 reviews across 2 platforms
84 Park View, Whitley Bay, NE26 2TH
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Whitley Bay, at 84 Park View, is rated 4.8 out of 5 across 739 reviews on two platforms, including 105 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitley Bay.
Every review we hold for the Whitley Bay office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
I highly recommend going through this estate agents the staff where very helpful.
Thank you Paul! What a wonderful review. We really appreciate you taking the time to highlight Michael and the team to us!
5/5
TrustpilotFlat sale
I needed to sell my Mum's flat after she died. All the staff at RMS in Blyth made it much easier, they were well informed and very helpful. The flat was marketed well, it sold in a few days and I was always informed of the progress in completing the sale. I recommend RMS Blyth very highly.
Dear Mr Ford, we really appreciate you taking the time to leave RMS Blyth your review. Thank you so much for also giving them 5*s, we shall pass on your kind words to the branch.
5/5
Trustpilot100% recommended
Recently completed another house purchase and used Alistair Bowman again as our mortgage advisor.
Thank you Brad, for taking the time to highlight our Mortgage Advisor Alistair to us! We're so pleased you felt supported throughout your purchase.
5/5
GoogleI cannot remcommend Alison and her team high enough. From beginning to end they were all so professional, friendly and on the ball. There was no pushy sales, in fact the exact opposite and I really felt they had my best interests at heart. Thanks so much for all your help!
Dear Kay, thank you so much for taking the time to leave our Whitley Bay branch this lovely review and the shiny 5 stars, it really means so much to us.
5/5
TrustpilotI've dealt with the Gosforth office…
I've dealt with the Gosforth office whilst in search for a property and in paricular Richard has been a great help! They've kept in touch, shared new properties that I might be interested in, and offered advice where needed.I would definitely recommend them!
Dear Harry, thank you so much for taking the time to leave RMS Gosforth, specifically Richard a 5 star review. We really appreciate it!
5/5
TrustpilotI've been dealing with the Gosforth…
I've been dealing with the Gosforth branch recently, in particular Ellie Erskine in the sales department. They've been excellent so far, stayed in touch regularly, offered advice where needed and been nothing but helpful. If you're buying/selling/renting etc I'd highly recommend these guys.
Dear David, thank you so much for taking the time to leave RMS Gosforth, specifically Ellie a great 5 star review, we really appreciate your recommendation.
5/5
TrustpilotWe recently sold a property through RMS…
We recently sold a property through RMS in Blyth, sale went smoothly and quick. Dealt with Allison at the start who was great and then handed over to Kate once the sale had been agreed and she was fantastic - we always felt that she dealt with any questions we had and remained professional throughout our dealings. Can defiantly recommend Blyth branch especially Alison and Kate.
Dear Anna, we are so glad you were able to secure your home quickly and smoothly. We really appreciate the future recommendation and hope you're very happy! Thank you for the review
5/5
TrustpilotAn amazing team at the Blyth office of…
An amazing team at the Blyth office of RMS, from the valuation to completion. Kept us informed every step of the way. Very helpful if we had any queries. Everyone was very helpful & friendly. Overall service has been excellent. The only thing we feel & it’s only feedback is that when we were being shown around properties it would have been useful for that person to have a little knowledge about that property.
Thank you so much Moira for taking the time to leave this 5 star review for RMS Blyth. We really appreciate you giving us some feedback and we have passed this onto the branch.
5/5
TrustpilotRook Mathews Sayer Jesmond branch
Many thanks to Kevin, Kerry and all the staff at Rook Mathews Sayer Jesmond branch for looking after us so well with the sale of our property. A very professional quality service throughout.
Thank you very much Steve for leaving this great review for our team in Jesmond, we really appreciate you taking the time to do so and for choosing RMS to sell your property.
5/5
GoogleWe engaged Rook Matthews Sayer to help sell our house. The service, professionalism and communication has been exemplary. The initial marketing video, pictures and descriptions showed the property superbly and our sale was agreed within 2 weeks. And the ongoing communication throughout the completion process was faultless. We were so happy with the service that we decided to market another property with RMS and we are encountering the same top notch service. Thank you RMS
5/5
GoogleSold our home through the Whitley Bay branch and the team were so friendly and helpful. Could always get through on the phone and they’d answer any question I had or come back to me as soon as they had the answer. Thank you!
Thank you for taking the time to leave this great review Ross, we pleased you felt supported by our team in RMS Whitley Bay throughout your sale. Best wishes, RMS.
5/5
TrustpilotExcellent service at the West Denton branch
Everyone at the West Denton branch were fantastic, and provided a very smooth house sale service and experience from start until end.
Thank you for taking the time to leave us a great review Julia!
5/5
GoogleI have been dealing with the Whitley Bay branch for the last 8 months, selling my property. They have acted very thoroughly & professional throughout my sale. Special thanks to Katie , Maureen & Jan.
5/5
TrustpilotNatalie Best went above and beyond to…
Natalie Best went above and beyond to help me with my move , she was always helpful and friendly .
1/5
TrustpilotRidiculous
We are not local and looking to relocate to the area. Trying to view property advertised with Rook Matthew Sayers is impossible! Remote viewings are not an option for this agent and trying to get an appointment is impossible! Do those selling there homes know the lack of effort the make Rook Matthew Sayers make on their behalf?
Good afternoon Stephen, after discussing your review with both the teams at Gosforth and Hexham, it seems like there may be some confusion regarding your experience.I believe that as per your request my colleague at the Gosforth branch was able to organise and book an in person viewing for you at a property you were interested in, however, you cancelled the viewing the next day via email.Furthermore, regarding another property, a member of our Hexham team advised you that remote viewings were not available for that specific property as it already had received a lot of interest. Video tours are available at RMS should the vendor opt for one. However, this decision lies with the vendor and not RMS, we can confirm our Hexham branch do have properties with video tours and have done for a while.We invest in a number of marketing tools to promote our vendors properties, some of which are also not available with our competitors. We continuously review and invest in the latest technologies to promote our vendors properties to the best advantage. Furthermore, our Hexham team assured you that we would be more than happy to accommodate an in person viewing at a convenient time for yourself, which you declined. If you would like to arrange an in person viewing, again, we would be more than happy to accommodate this for you. We wish you the best of luck in your house hunt and are here to help should you like to view any other properties.
5/5
TrustpilotFriendly and professional.
Cannot recommend Kate and her team highly enough.What should have been a relatively quick and smooth process, was anything but!However Kate and her team were at all times, friendly and extremely professional.Cannot recommend them highly enough,A1+++++
Thank you so Bridget for taking the time to leave this lovely 5 star review for Kate and the rest of the team in RMS Bedlington, we really appreciate it!
5/5
TrustpilotGreat experience
Natalie Best and the team at RMS in Gosforth were excellent to work with - punctual, provided information that we needed, called back when they said they would, and helped us chase solicitors on both ends of the sale. Many thanks.
Dear Hilary, thank you so much for taking the time to leave RMS Gosforth a fantastic 5 star review, we really appreciate it!
5/5
TrustpilotAlistair was amazing
Alistair was amazing! He made finding the best mortgage easy and uncomplicated. He walked me through the entire process and was realistic with what I was able to attain. He was also there when I needed advice when things weren’t quite going to plan with the solicitors. Nothing was too much trouble and I would recommend him to everyone I know.
Dear Leanne, thank you for leaving Alistair 5 shiny stars and a lovely review. We're glad he was able to guide you through the process until completion. We appreciate the future recommendations. Thanks again!
4/5
GoogleNice big branch. Seemed a bit understaffed, there was only one lady trying to serve some clients and answer the phone while I had to stand and wait. I gave up after 10 mins and listed with their competition who had plenty staff available and served me straight away.
5/5
TrustpilotFantastic
Gordon and the team have been amazing every step of the way. They’ve always been available to answer any queries we have had and we were very impressed by their professionalism, local knowledge and the service they offer.
Dear Mrs Armer, thank you so much for taking the time to leave this wonderful review for our Commercial team, we really appreciate it!
5/5
TrustpilotVery professional service
RMS helped me to sell my GP surgery. They were prompt, professional and kept me informed at all times. There were some tricky moments during the sale but they handled these very professionally, and I was grateful for their expertise.Special thanks to Michael for his patience early on and then Gordon for his tact and diplomacy in concluding the deal.
Dear Stephen, thank you for instructing our commercial team to sell your property, as well as leaving the branch a lovely review. We're so glad they were able to provide you with 5* professional and prompt service. Thanks again
5/5
TrustpilotI used RMS Commercial to let a shop
I used RMS Commercial to let a shop, I found them professional, prompt and efficient, really good service and would use them again without hesitation.
Thank you very much Brian for taking the time to leave this great review.
5/5
TrustpilotReliable and efficient service.
From start to finish the service was great.
Thank you so much Pauline for the kind words and recommendation, it truly means the world to us to know that the service our staff have provided has been supportive and appreciated.
5/5
TrustpilotBrilliant service from Alistair and the team at RMS
Brilliant service from RMS, especially Alistair who set up our mortgage and financial products, no pressure and fully explained at every stage. Alistair has been excellent, really friendly, always rings when he says he will and answers any questions and advises as best he can. Would definitely recommend. Thank you for getting us into our new home so quickly :)
Dear Lucy, thank you very much for leaving a lovely review for Alistair. We're so glad he was able to help secure you a mortgage and other financial products at rates you were happy with. We appreciate the future recommendation. Many thanks!
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Tell us what you need and we'll put you in touch. Rook Matthews Sayer hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Whitley Bay.
