Fox and Sons Weymouth reviews

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money. This is warning to anyone who is thinking of using Fox and Sons

Carol · 22 September 2026

★★★★★ 1/5

Trustpilot

Gosport Fox & Son - bad experience

Gosport. Pushy agents who will get a sale at any price including coming to your property without notice, walking through the grounds to the back door and scaring you to get you to accept a lower offer. I wish we hadn't been tricked into going with them as they offered success via a " boxing day" campaign and their "extensive" data based. Both yield nothing but low offers.

Lesley · 28 August 2026

★★★★★ 5/5

Google

We have recently just found ourselves a new home and it's all thanks to Fox & Sons, especially Chantelle. She worked incredibly hard to make this as smooth and swift as possible. Within a week of viewing the property, we had received the keys and moved in. This wouldn't have been possible without Chantelle and the rest of the Fox & Son's team. We 100% recommend and we will be using them in the future if we need to move again. Fantastic service cannot fault them one bit.

Ky · 19 July 2023

★★★★★ 5/5

Google

We are so grateful to Ellie and Bethany at Fox & Sons for their kindness, professionalism, and support throughout the whole process. From arranging viewings, securing the holding deposit, negotiating with the landlord, and addressing all of our queries, they have been incredibly helpful at every step. They always communicated promptly and clearly, which made everything so much easier for us, especially since both my husband and I work full-time. They went out of their way to make the tenancy agreement process smooth and convenient. We cannot thank them enough for their patience, cooperation, and genuine kindness. Truly outstanding service!

Aysha · 2 September 2025

★★★★★ 1/5

Trustpilot

Do not use this Eastbourne Estate Agent

We feel our property was overpriced, which led to reduction after reduction in sale price. Did not respond to phone calls, or said things would be done that weren`t. To us the agents came across as arrogant, starting from not explaining the length of initial contract, right through to poor viewings both in numbers and quality of details given to possible buyers. Things were delayed because information was not passed through, and quite often was inaccurate. Very poor value for money. Instructed around the end of July 2022, completed 30th March 2023, pushed into a very short time between exchange and completion because of misinformation, and into a large reduction on our sale price.

Website · 20 June 2023

★★★★★ 5/5

Google

Beth and Ellie at Fox and Sons in Weymouth arranged a flat move for me, and they were polite, professional, and helpful. Everything was arranged as they said it would be, and any questions I had were answered promptly. A first class service.

Christopher · 16 April 2025

★★★★★ 5/5

Trustpilot

Fox and sons hedge end/Southampton branch

Fox and sons hedge end branch, Dion and lily are absolutely wonderful, they have helped us with everything, they go above and beyond what they need to do, they are professional but have a caring human side, would definitely sell or buy my home with them, we have just brought a park home with them and they couldn't have done more for us, well done team , keep up the brilliant work you do, thank you. Fox and sons Southampton, we have just sold our house through this branch, they are such lovely people, Charlotte,Lucia and Kate have helped us the most and are such lovely helpful people, very professional and caring, with the human touch, thank you for helping us sell our house, keep up the good work. Well done fox and sons

S.saunders · 19 May 2026

★★★★★ 5/5

Google

Ellie has very kindly welcomed me in her Weymouth office when I was looking for a one-bedroom or studio apartment. She has promptly showed one what they had available and explained all the details. She then liaised with her colleague Beth to arrange a viewing for the following day, as I was in Weymouth only for two days. Beth then contacted the landlord to get the keys for the following day. On the day of the viewing, she has arrived on time and showed me the studio flat, explaining everything. I said I would like to make an offer, and she acted very professionally and stated that she will do her best. That afternoon she has contacted me with the news that my offer was accepted. I can highly recommend, both Ellie and Beth, as excellent letting agents, due to their diligence, professionalism and kindness. Thank you, Robert.

Robert · 7 August 2025

★★★★★ 5/5

Trustpilot

Our experience with Fox & Sons

Our experience with Fox & Sons, Scarlet E Hepburn, was outstanding. From start to finish, the service was professional and attentive. The staff member who assisted us was exceptionally kind and helpful. She negotiated with the landlord on our behalf and made sure all the facilities we requested were arranged promptly and without issue. Her guidance made the entire process smooth and stress-free. Overall, we are very satisfied with the service and glad we chose Fox & Sons. We wouldn’t hesitate to recommend them to anyone looking for a trustworthy estate agency.

Clare · 11 May 2026

★★★★★ 5/5

Google

Fantastic customer service provided from Ellie and the team! Super helpful and kept me informed throughout. I highly recommend Fox & Sons as a professional company & they will deliver a incredible journey to help find your home/ letting you require.

James · 16 April 2025

★★★★★ 5/5

Google

Outstanding service and support in securing our new home with Ellie from the lettings team. Personable, friendly and extremely knowledgeable! Please use this team - can’t rate them highly enough!! Thank you Ellie!!!

Josh · 16 July 2025

★★★★★ 5/5

Google

Beth and Ellie were extremely professional and offered solid guidance throughout. Easy to talk to and responsive to my questions. Great service

Mark · 16 October 2025

★★★★★ 1/5

Trustpilot

No show viewing

Viewing booked and confirmed by George, but no one turned up. I had to call repeatedly to get an answer, only to be told a manager had “tried to contact me to cancel”, which is untrue as I had no missed calls or messages. I was promised a call to rearrange the viewing for the following week and never heard anything. Called again and was assured someone would call me shortly. Two weeks later, nothing. I’ve since submitted a formal complaint and haven’t even received an acknowledgement. Wasted my time attending a viewing that was never going ahead, followed by more time chasing. Poor organisation and even worse communication.

Becky · 23 April 2026

★★★★★ 5/5

Google

It was a very useful visit to this striking and attractive home. Ola was very helpful in showing us around and providing specific and general information and advice.

Jon · 29 July 2025

★★★★★ 5/5

Google

I called from Dorset enquiring about a property for my senior colleague. Call was attended by a member of the team scarlet. She was very helpful, listened to all my concerns and helped me a lot. …

Joy · 16 April 2025

★★★★★ 5/5

Trustpilot

Foxes : The fence looks great....

Fox & Sons Property Management6 Poole HillBournemouth Dear Andrew, I’ve had to find an alternative way to contact you, as my previous communication channel was closed. This is not conducive to properly raising ongoing concerns about the day-to-day condition and management of the block. During a recent visit, I observed a growing number of empty flats. The building is beginning to resemble a vacant commercial property, which raises obvious concerns about security and potential misuse. A simple, low-cost measure, such as installing net curtains in empty units, could help deter unwanted attention and reduce the appearance of vacancy. More concerning is the apparent ease with which individuals are gaining access through the main security door. There are signs that the locking mechanisms may be being bypassed or interfered with. Residents should be formally alerted to remain vigilant and report any suspicious behaviour immediately. There are also indications that individuals may be attempting to assess occupancy of flats by inappropriate means. This raises serious concerns regarding privacy, security, and potential criminal activity, including unauthorised access to networks or utilities. This must be treated as a matter of urgency. In addition, I believe it is now appropriate to carry out a full audit of the garage allocations and associated title deeds. It appears some individuals may be in possession of multiple garages, despite previous clarification that these are not demised under lease or freehold terms. This situation should be reviewed and regularised to ensure fair access for all qualifying residents. Overall, while there are some positive aspects, the issues outlined above require immediate attention and a more proactive management approach. I look forward to your response and to seeing appropriate action taken. Regards,5CC

Consumer · 9 April 2026

★★★★★ 5/5

Google

Ellie was lovely and very informative, and answered all our questions, thank you 🤩 …

Joey · 26 November 2025

★★★★★ 5/5

Google

I would just like to post or review a woman named Lauren Hurle, I think she’s based in wales and works at sequence, I’ve been having a lot of issues with regards to my loo and shower being frequently blocked and the previous blockage to this one wasn’t dealt with in the most speediest of fashion, faults occur of course and they are dealt with as and when but if you cannot use your shower or even your toilet, it should be swiftly done,, this time when I called to report it again, Lauren could not have been more professional and extremely helpful and was on the case genuinely within hours, I can’t thank her enough it was resolved the following day, you really don’t realise until it’s gone how important these simple things are until you can’t use them,, once again, a genuine 5 stars for Lauren, I don’t ever post but felt on this occasion it was important to do so and give credit where it’s due.

John · 16 May 2025

★★★★★ 5/5

Google

Chantelle was fantastic, we had a need for a new broadband cable to be installed and were worried that it would not be possible however, after speaking to Chantelle she spoke with the landlord and ensured that he would be ok with it before we moved in. It was our first flat after moving out of parents' and she put our minds and ease and was extremely helpful and understanding.

Rhys · 19 July 2023

★★★★★ 5/5

Google

Ola from Fox & Sons did a great job showing us around & giving answers to the questions we had on a veiwing today. Thank you so much!

Hayley · 12 August 2026

★★★★★ 1/5

Trustpilot

Worst estate agent in Worthing

Worse estate agent ever in Worthing, do not use!! They came to my disabled mother's house and promised us they had buyers. They did not a single viewing and reduced the price and still did not a single viewing. We went into office and were treated badly by the manager who claimed they’ve been doing social media for the house (which isn’t true) and that I don’t know how to use social media, and I must be confused. They have taken our advert down and have refused to allow us to sell with an agent who is able to actually sell the house!! If you sign a contract with them, their small print states that you are stuck in that contract for 20 weeks even if they don’t find anyone to view your house. Please avoid at all costs!

Caroline · 17 March 2026

★★★★★ 1/5

Trustpilot

Harassment!

Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued. I answered one of the calls and again explained I’m not moving and to remove me from their list. They apologised and said they would update their records…..still calls! I got a call yesterday again asking if I wanted an updated valuation. I declined. Yet I’ve been called again today. I will be blocking them if I get called again as it’s bordering harassment now. It’s actually off putting and now, even if I did decide to put my house on the market, it wouldn’t be with fox and sons.

Lou · 13 March 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Google

Bethany and Ellie are a wonderful team. We’ve known Bethany for several years and she has always been attentive, considerate and professional in her dealings and communication with us. The rental market obviously has its ups and downs but with their consistent support and professional approach, we are able to rely on them to get the job done. Look forward to our ongoing relationship..

Sean · 16 October 2025