Fox and Sons Weymouth reviews

★★★★★ 5/5

Google

I popped into the Weymouth office today and was greeted by Lloyd Josling. As a former tenant through Fox & Sons, I needed some help obtaining a copy of an old tenancy agreement. I wasn't sure whether they would still have documentation from sexen years ago on file, but they did. Lloyd was extremely helpful and had the documents sent over to me immediately. Based on my experience, I would happily recommend Fox & Sons to both landlords and tenants. They have always handled matters professionally, and I've found their property management and record keeping to be very well organised. As a landlord or tenant, it's reassuring to know that important documentation is stored properly and can be accessed when needed. Thanks again to Lloyd and the team for their help.

Will · 12 July 2026

★★★★★ 5/5

Google

We had a great experience working with Lloyd while finding our new home in Dorchester. From the beginning, he was incredibly helpful, always ready to answer our calls and questions and guide us through the whole process. He was professional, responsive, and made everything feel much easier and less stressful. It really felt like he cared about helping us find the right place. We’re very grateful for all his support and would happily recommend Lloyd to anyone looking for a new home in the area. Sincerely Gerti&Angie

Gerti · 16 March 2026

★★★★★ 5/5

Trustpilot

Efficient, personable & professional sales team - thank you!

I've recently completed on a successful house purchase through the Fox & Sons in Yeovil. I dealt with Andy from the sales team & found him to be efficient, friendly & professional from beginning to end, keeping me updated at every stage. Many estate agents seem like templates reading from a script - it's been a breath of fresh air to meet one who actually seems like a normal & lovely human being! Offer to completion in just over 8 weeks - very happy :)

Catherine · 28 September 2026

★★★★★ 5/5

Trustpilot

Taunton Branch, excellent service

I recently visited Fox & Sons in Taunton to purchase a Victorian terraced house in the town. From start to finish Millie and Peter and his team were very professional and super friendly. The sale went through in only a few months, even though I had to renegotiate a new offer after having a survey done. Peter kept me fully advised at every step of the purchase and I would happily recommend him and his local team to any prospective house buyers.

David · 12 September 2026

★★★★★ 1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again. We were purchasing a property marketed as a three-bedroom home, with the third bedroom being a converted garage. I specifically asked whether the conversion had been done properly because we had experienced a similar issue with a previous property years earlier and I wanted to avoid exactly the same situation happening again. I was given a clear, unqualified reassurance that the conversion had been done properly and was “above board”. I was not told that this was simply information supplied by the vendor. I was not told that it had not been verified. I was not told that there was any uncertainty, nor that I should confirm the position before proceeding. It was presented to me confidently as an established fact. Had I been told the true limits of the agent’s knowledge, I would have treated the matter very differently. In reality, I would not have offered on the property without first establishing the position and most likely would not have offered at all. Instead, I relied on what was presented to me as a factual assurance and subsequently lost approximately £1,200 in mortgage and conveyancing-related costs. The situation then became even more extraordinary. After we had already progressed with the purchase, we discovered that the supposed third bedroom had been converted back into a garage. We required a three-bedroom property and simply could not proceed with a two-bedroom home. I also retained screenshots showing that the property continued to be advertised as a three-bedroom property after the issue with the conversion had become known and after we had withdrawn. In my view, that speaks volumes about the approach being taken to the accuracy of information presented to prospective purchasers. The complaints process was no better. I made a formal complaint to the branch and received no acknowledgement at all. I had to chase to find out whether my complaint had even been received. I also received no acknowledgement of our withdrawal and had to chase that as well simply to establish whether it had been recorded. When the branch manager eventually responded, I found the reply dismissive, defensive and deeply unprofessional rather than a genuine attempt to engage with what had happened. The wider complaints process also required chasing, as did much of the communication throughout the purchase. At times, I honestly felt like I was dealing with disengaged teenagers rather than a professional estate agency. Perhaps the most disturbing part of the whole experience came afterwards. Shortly after my complaint was escalated, the agent I had complained about viewed my personal social media stories. She does not follow me. She is not a friend or social-media connection. We have never had any personal relationship whatsoever. My only connection with her is through Fox & Sons. I have retained a screenshot clearly showing that she viewed my stories. This was therefore not an existing social-media connection simply seeing something I had posted. Somehow, the agent I had made a formal complaint about came to be viewing my personal account despite having no relationship with me outside of her professional dealings with me. Given that she knew my full name through Fox & Sons, I found this profoundly inappropriate and extremely unsettling. I find it deeply concerning that an employee I had made a formal complaint about was subsequently viewing my personal social media content. It has left me seriously uncomfortable about the boundary between information she knew about me through her professional role and her actions outside that professional relationship. Even after all of this, Fox & Sons continued sending me marketing communications, including attempts to persuade me to sell my own property through them. The lack of awareness is staggering. My complaint throughout has been incredibly simple: if an estate agent is relying on information supplied by a vendor, they should say so. There is an enormous difference between saying, “the vendor has advised us of this” and presenting information to a buyer as though the agent knows it to be established fact. That distinction matters when people are making decisions involving hundreds of thousands of pounds. This experience cost us money, caused considerable stress, involved poor communication and complaint handling, and ultimately left me deeply uncomfortable about the conduct of the individual agent involved. Fox & Sons have completely lost my trust. I would not buy through them, sell through them, or recommend them to anyone.

Elysia · 5 September 2026

★★★★★ 5/5

Google

Fox and Sons Weymouth were great from the get go for the bereavement sale of our Mum’s house. Antoinette was brilliant at the evaluation - she was friendly and very enthusiastic about the house, which gave us confidence that the viewings would go well. This experience was completely different than other local estate agents. Ola was responsible for the remainder of the sale and provided frequent friendly updates throughout the whole process, nudged the solicitor for us when required, and generally made the whole process run smoothly by answering any questions we had and acting quickly on any requests. 10/10 service. We will definitely recommend the Weymouth team to anyone selling locally!☺️

Chantelle · 26 December 2025

★★★★★ 1/5

Trustpilot

I have kept an excellent record as a…

I have kept an excellent record as a tenant in my previous homes. My experience with Lauren and Binal at the Fox & Sons London Road Southampton was a very terrible one as both representatives kept lieing at every point. At some point I stopped taking verbal communication from them except through emails just to have a proof. They were unprofessional and dodgy in picking calls,so I started to call the sales unit to help put my call through to the lettings unit. Please avoid letting agents of the sort. To before warned is to before harmed.very unprofessional staff, very poor communication. Thank you

Paul · 14 August 2026

★★★★★ 1/5

Trustpilot

The Ultimate Do-It-Yourself Estate Agency Experience

(Would give zero stars if I could, but one star for actually answering the phone that one time). If you are looking for an estate agent that embodies the mystery and suspense of an escape room, look no further than Fox & Sons Weymouth. Selling a house is stressful, but Fox & Sons managed to elevate it to a psychological thriller where the main theme is "Ghosting." Here is a quick breakdown of the premium service I received while selling my property: The Secret Agents: I assume they were marketing my property, but it must have been via MI6-level classified channels because they rarely communicated a single detail to me. The Answering Machine Black Hole: Calling their office is a masterclass in futility. You will mostly encounter their answering machine. If you leave a message and call back hours later, don't worry, the staff will have absolutely no record or memory of your existence. If this is how they treat the person paying them, I can only imagine a prospective buyer would need to hire a private investigator just to get a viewing. Time Dilates in Weymouth: When Fox & Sons say they will call you back "shortly," please note that in their dictionary, "shortly" translates to 24 to 48 hours. More often than not, I had to call them back to remind them we were technically in a business relationship. The Legendary "Single Showing": To be fair, they did actually turn up to show a buyer around exactly once. It was a spectacular disaster. The agent knew absolutely nothing about the house, and apparently even less about the local area. It was less of a guided tour and more of a collaborative fact-finding mission. I had to step in and conduct the viewing myself to save us all from terminal awkwardness. The "We Don't Do Viewings" Policy: Aside from that one tragic cameo, they were never available. I ended up doing the rest of the viewings entirely by myself. Honestly, I should send them an invoice for commission, because I did 100% of the actual selling. Summary: If you want to pay a hefty fee to market your own house, answer your own questions, and do your own viewings while playing phone tag with an automated machine, Fox & Sons is the agency for you! Otherwise, save your sanity and look elsewhere.

Ryan · 30 June 2026

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude. Now we are coming to move out she is ignoring the landlords demands. He has told them to return the deposit but she is refusing (I assume so she can still force him to have a checkout inspection that she can charge for). Any landlords STAY WELL AWAY. She will ignore your best interests.

Mark · 9 June 2026

★★★★★ 5/5

Google

A great experience from start to move in. Ellie and Beth were very knowledgeable and really took their time to explain how the whole process worked in detail. They are always available to answer questions and were very prompt to reply to my emails. They have made renting very easy for me and I really appreciate all their help. I would definitely recommend them if you are thinking of renting and want it all to go as smoothly as possible with no hassle. Thanks so much for all your help.

Angela · 29 July 2025

★★★★★ 5/5

Google

Although a rental didn’t end up being the right fit for us, I wanted to take a moment to thank Bethany and Ellie from for their outstanding service at the Weymouth branch. From the very beginning, Beth was incredibly helpful, responsive, and genuinely kind, going above and beyond to support us through the process. Ellie was also lovely and professional throughout. I really appreciated the effort they both put in.

Lucy · 16 November 2025

★★★★★ 5/5

Google

I have been helping a friend (who is moving to Weymouth from Poland) to find a flat to rent in Weymouth. She found one advertised by Fox and Sons. I'm glad to say that Ellie at Fox and Sons in Weymouth made the whole process very smooth and efficient and my friend has secured the flat that she wanted. Highly recommended.

Steve · 11 January 2026

★★★★★ 5/5

Google

Brilliant service from the start! Called Fox and Sons Thursday afternoon enquiring about a property they had available. Ellie who answered the phone was really helpful in answering my questions and emailed over details to arrange a viewing. Replies from Ellie were extremely quick! We were able to view the property the next day! Ellie was very professional, welcoming and informative. Answered any questions we had to the best of her knowledge. Viewing wasn’t rushed and we felt we had time to really take in the properties best features along with Ellie providing great information. Fox and Sons seem to know what they’re doing when it comes to customer care! G&B ⭐️⭐️⭐️⭐️⭐️+

Georgia · 13 June 2025

★★★★★ 5/5

Trustpilot

Simply the best.

I had 8 different local estate agents come to value my house. All except Fox & Sons valued it by comparing it with properties that bore little resemblance to mine. The Fox & Sons valuer actually looked at the property properly and valued it accordingly. It sold within 5 days of going on the market for £16,000 more than the others had valued it. We have just completed. In addition, the staff at Fox & Sons Bitterne have been unfailingly helpful, keeping me informed of progress on a weekly basis. I cannot fault their service. My grateful thanks to all concerned, especially Jay, Tom and Laura.

AM · 7 April 2026

★★★★★ 5/5

Google

Big shout out to Lloyd for his professionalism in sorting a recent complication regarding my rental property. He went above and beyond to resolve this, Keeping me fully updated throughout. I cannot thank him enough for his help.

Hoolio · 12 June 2026

★★★★★ 5/5

Google

I would like to sincerely thank Ellie from Fox & Sons Weymouth for her excellent service. From start to finish, the entire process was smooth, stress-free, and very professional. The team genuinely cares about tenants’ best interests and pays close attention to individual needs. I felt well supported at every stage and would highly recommend this agency.

Aleksandra · 11 January 2026

★★★★★ 5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

★★★★★ 5/5

Google

We could not fault in anyway the excellent service provided by Ola from the Weymouth branch. She allowed us to view the property at our own pace and in our own time but was there if we had any questions or queries. We found her very friendly and approachable and nothing was too much hassle. Thanks Ola. Also huge thanks to Russell the Mortgage Advisor. He spent time with us going through all the options available to us, made us feel at ease and went above and beyond for us. 5***** service. Thank you Russell

Lynn · 16 April 2025

★★★★★ 5/5

Google

Ola from Fox & Sons in Weymouth showed us around a house my daughter was interested in buying. She was very professional and courteous and extremely pleasant and easy to talk to. We were able to take all the time we needed to have a good look around with no pressure. A big shout out to Russell the mortgage adviser for helping my first time buyer daughter through all the options, and reassuring her about any concerns. Also Gareth, the branch manager, for honesty and integrity. I would highly recommend this agent.

CJ · 16 April 2025

★★★★★ 5/5

Google

I'm in process of renting my new flat through Fox and sons estate agents in weymouth, and the experience are excellent,the team are very professional and helpful through the process, communication are clear and they mad the process stress-free, special thanks to Ellie Broderick and Bethany Bond for being responsive and supportive, I would definitely recommend Fox and sons to anyone looking for new home.

Hesham · 16 September 2025

★★★★★ 5/5

Google

We recently let a property through the Fox & Sons lettings office in Weymouth and I cannot falter their service at all in every step of the process. Ellie was fantastic at the viewing, answering any questions we had. And Beth was auick to answer any queries, provide updates even when not asked, and the friendliest and loveliest team too. Thank you both so much for our lovely new home!

Kelsey · 16 May 2025

★★★★★ 5/5

Google

We were introduced to Bethany at fox and sons , who was very patient and treated us kindly and professionally from the start. She found us a flat within 2 days . She answered all of our questions and we were kept updated and informed as things progressed. We are so grateful for all her help , and would absolutely recommend Bethany & the team at fox 😁 Thank you so much…☺️

Raj · 16 April 2025

★★★★★ 5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

★★★★★ 5/5

Trustpilot

Very positive experience

I had a very positive experience with the staff at the Fox & Sons Bitterne branch, particularly Tom and Owen, who provided excellent customer service throughout my experience. The meeting with the mortgage adviser, arranged by Owen, was especially helpful.

Mina · 10 September 2026