5/5
GoogleYour outstanding support is greatly appreciated. From the moment I went for house viewing till the referencing stage. I would like to appreciate Cora for outstanding support and good customer service.
Trusted Agent profile · Wetherby
Verified
The Property Buying Company Wetherby reviews
★★★★★
521 reviews across 1 platform
4 Deighton Cl, Wetherby, LS22 7GZ
Part of The Property Buying Company, see every office.
The Property Buying Company's office in Wetherby, at 4 Deighton Cl, is rated 4.4 out of 5 across 521 reviews on 1 platform, including 521 Google reviews rated 4.4.
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Reviews
Every review we hold for the Wetherby office, from every platform, shown as written. First names only.
Google5/5
GoogleRecently rented a place through the comapny last minute. Laura, the contact i had at the company, was incredily helpful, and helped me through every step of the process. Absolutely brilliant!
1/5
GoogleThey seem to say the same thing to a lot of people. That they can’t find your details on their system. This is a con company. Avoid at all costs. They over promise and under deliver. You can never get through to anyone and they never call you back. They make an offer and drop it at the last minute using some non sense excuse, claiming that the value is a lot lower than what they first stated. Absolute joke of a company. Avoid !!!!!
Agent replied · 15 November 2023
Hi Amit, Could you please elaborate on our service? We can't find your contact details in our system to call you around this. --------------------- It appears you've edited your review, and we've now been able to find you. Rest assured, the reason we ask for more details is not just to say it to everyone, it's actually to find out more detail about the situation. Not everyone's names on review platforms match exactly what we have in the system and we deal with hundreds of people on a daily basis, so as you can imagine, it can be quite hard to find people unless more details are provided. It appears like this happened back in September 2022, so we've tried to find out everything we can about it, but we've had a bit of a re-shuffle internally since and the person who was dealing with your case is no longer with us. In your specific situation it appears like we had several issues highlighted within the survey that just meant the property didn't value up to what we originally had hoped it would - so when the independent RICs survey came back, we had to adjust our offer in line with that. It's unfortunate and we're really sorry about that, but our offer is always subject to the survey lining up with our valuation. We try our best to be as accurate as possible on this, but sometimes we do get it wrong. Kind Regards, TPBC
4/5
GoogleUp to now, although I haven't received an offer as I write, the experience is very good
5/5
GoogleSuper Company, Gemma Robinson kept us up to date on all progress through out.
Agent replied · 26 August 2024
We're glad you had a great experience! Gemma is a fantastic asset to our team. Thank you for your kind words about our company.
5/5
GoogleDealing with Grant was a breeze from start to finish! Very helpful & knowledgeable
Agent replied · 26 August 2024
We aim to please! Thank you for this great review, Pamela. We are thrilled we were able to help you out, and we will be sure to pass on your lovely feedback to Grant, it will really put a smile on his face.
5/5
GoogleThe team provided an excellent level of support, keeping us informed and following up on queries raised. The property viewing experience was also fantastic
4/5
GoogleI dealt with two companies who I enquired with on google recently. I found the property company efficient, Mark and Patrick were honest to there word but I decided after a sour taste left by there competitor to just use my local agent and …
Agent replied · 15 November 2023
Thanks for the great review Ian, but what would we have to do in order to just steal that extra star off you? Because guarantee Marc will do it. … More
5/5
Googlei’ve been working with laura to find a great apartment for a while now, and she’s been amazing in assisting me!
5/5
GoogleYourNest was fantastic to work with. They were honest, punctual for viewings, and helped push the paperwork through quickly. It’s rare to find an agency that is this responsive and helpful.Thank you for all your hard work!
5/5
GoogleVery friendly people.
1/5
GoogleStopped answering the phone when they wanted to keep control of our property for longer. Very underhanded company.
5/5
GoogleCharlotte was very knowledgeable and helpful
5/5
GoogleExcellent service when using The Property Buying Company. Abbie has just recently helped me buy my first property, she was really knowledgeable and friendly. With it being my first property purchase I have a lot of questions but Abbie kept …
Agent replied · 15 November 2023
Uh oh, first property purchase can be pretty daunting can't it! I'm glad we could take away some of the stress & hassle for you. Thanks for the great review.
5/5
Googleamazing experience with all the staff, really helpful. I wasn’t very sure on moving at first but they have all made me feel very comfortable. Would highly recommend if you are looking to rent!
1/5
GoogleAVOID this company! They will give you a cash offer and date for payment then ignore calls and emails and then turn round and say that cant do if for the offer price. Wasted so much of my time and caused so much stress..the worse part was …
5/5
GoogleJust completed on the sale of my house and I couldn’t recommend Abbie and the team enough. It was a quick and stress free sale. 100% recommend the property buying company if you want a hassle free sale
Agent replied · 15 November 2023
I'm glad we could make the process completely hassle free for you, after all, that's what we're here for! Thanks for such a great review and we'll pass the feedback on.
5/5
GoogleFriendly, efficient and supportive, a clearly very caring company.
Agent replied · 18 August 2026
Thank you Tony, we really do appreciate the positive review. We try our best wherever possible.
1/5
GoogleAvoid this company at all costs!!! They start off with the super smooth sales pitch from Gareth and then you get sucked in, then you get Adam with a ridiculously low offer after various reasons for delay to see if I would still accept. I …
Agent replied · 26 August 2024
Hello Saleena, You also left a review for us on Trustpilot, so we'll post our reply here for … More
5/5
GoogleThey Contacted me straight away. Gave good details of what happens and showed compassion during the discussion very pleased with the service
5/5
GoogleExcellent viewing of a property provided by Marta, very professional, friendly and answered all of our list of concerns
5/5
Googlegreat experience with Martha. She seemed truthful and honest. I would much prefer to do business with these guys over other estate agents I've been meeting recently
5/5
GoogleI had a great experience with Laura one of the agents. She was very helpful when i needed assistance and she communicated clearly.
5/5
GoogleThe whole process went smoothly and we were carried along while the whole process was going on. Reliable team and good communication skills
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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