Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLuke & Alex best sales KFH Catford!
Luke! Top bloke, professional and great service throughout.When he was on leave, his director Alex picked up and was equally as professional and got things moving.Luke went over and beyond to get the paperwork signed ! Appreciate it and thank you!
Jai · 5 August 2023
★★★★★ 4/5
TrustpilotZurenu Surendrakumar was very helpful
KFH and especially Zurenu Surendrakumar acted super professionell and helpful.Zurenu was very responsive and supported the purchase process very well.
Familie · 2 October 2024
★★★★★ 5/5
TrustpilotExcellent experience with KFH Brockley
I was extremely impressed with the professionalism of the entire team at KFH Brockley. Sian managed the process extremely well, ensuring that I was kept well informed of developments and that any questions I had were answered quickly and comprehensively. She put me in contact with her colleague Gintare who was with me every step of the way and was invariably courteous and engaged. I never felt pressurised and I was always made to feel like an important and valued client - hugely important as the whole process of buying and selling is stressful and can feel overwhelming. Every effort was made to ensure that the sale progressed as smoothly as possible - even to the extent of printing documents for me when my own printer gave up. I am grateful to the team for their support and concern over the months of completing the sale of my house and the purchase of my flat, and I am very appreciative of all their help.
F · 27 February 2024
★★★★★ 4/5
TrustpilotGreat for tenancy, not so much for sales.
I used KFH's services for 5+ years. They helped me first find a tenant and managed the rented property for 5 years. After this I sold my property through them as well.My honest assessment is that they were great with tenancy (I got prompt reports, payments as scheduled, quick remediation of any issues with the property, etc) and it worked as a charm. However their sales service appeared disinterested. Even though they were well incentivised to find and close the buyer, I struggled to get them to push the buyer or even promptly respond to my queries. Ultimately we got over the line and the solicitor was quite helpful, but I do feel we could have closed at least a month earlier if KFH were more prompt and firm. This is why I am not giving them 5 stars. In short, great for tenancy in the region, but perhaps there are better agencies to approach for the sales process.
Prashanth · 27 February 2024
★★★★★ 5/5
TrustpilotYasmin Vedat (KFH Marylebone) was the…
Yasmin Vedat (KFH Marylebone) was the best agent I could have wished for! Not only was she instrumental in making the deal happen but I always felt perfectly taken care of with her in the driving-seat!
Christian · 29 October 2025
★★★★★ 5/5
TrustpilotKFH second to none
I have bee a landlord with KFH for more years than I can remember which says everything about them. Having used several agents for over 20 years KFH are second to none. Very professional they know the laws of letting inside and out and the staff cannot be more helpful. It’s a pleasure to deal with an agency that gets it right. (…and no I am not an employee of KFH).
Teresa · 10 August 2024
★★★★★ 4/5
TrustpilotRoss from Raynes Park was excellent and…
Ross from Raynes Park was excellent and really proactive. He knows his stuff and is also personable, prompt and engaging.
Anuradha · 27 September 2024
★★★★★ 5/5
TrustpilotThumbs up for Leah!!!
Leah has provided an outstanding service - she literally chased me within seconds from the very first time I expressed an interest on line about a property. Since the very first call, she has been providing me and getting back to me regularly with new properties available according to my requirements, making my search much much less stressful than all my previous experiences all together. Thumbs up big time!!!!
Enrico · 11 September 2024
★★★★★ 5/5
TrustpilotWe were dealing with Luke Prothero at…
We were dealing with Luke Prothero at West Hampstead branch.We couldn’t have done without his help.Thank you Luke!
HYEONJEONG · 25 October 2024
★★★★★ 5/5
TrustpilotThe team at KHF have been truly…
The team at KHF have been truly incredible with providing an accessible, easy and simple experience. Being new to the UK and all the procedures here, they walked me through each step of the application process and handled all the key steps for me with the utmost understanding of my circumstances and my needs. I am especially grateful to Linnea and Alex who were just brilliant in facilitating the whole process. I absolutely recommend KHF to anyone looking for a properly accessible and supportive organisation.
Kristi · 15 February 2024
★★★★★ 5/5
TrustpilotHuge shout out to Loveisha…
Huge shout out to Loveisha at the Tooting branch. One of the kindest and most helpful agents we've dealt with over this very stressful house hunt. She's a star!
Jacqueline · 16 April 2024
★★★★★ 5/5
TrustpilotBrilliant company and staff
I recently sold my flat through the Ealing branch and was looked after by Chris and Martin who went above and beyond to hand hold me through the selling process. The process of completion took a little longer than usual however their perseverance of pushing forward key deadlines and ensuring that all parties were working together really helped. Their expertises and friendliness made the usually stressful time that much bearable. I highly recommend KHF for their selling strategy and customer service.
Rosie · 13 February 2024
★★★★★ 5/5
TrustpilotCant rate them highly enough
Cant rate them highly enough , they made the whole process of remortgaging my house so simple and smooth. Both Olivia and Heather were at the end of a phone or email at every moment and made my life so much easier.
Alex · 8 June 2023
★★★★★ 5/5
TrustpilotHighly Recommend!
Shout out to Mohammed and Anthony at KFH Canada Water sales team who worked tirelessly to get the sale of my flat over the finishing line. Thank you!
New · 30 April 2024
★★★★★ 5/5
TrustpilotA very professional and helpful remortgage
A very professional and helpful remortgage with KFH, they were able to help me through all of my questions and were very patient throughout the whole process. Highly recommended Sawan, he made sure to listen and help with it all.
Jack · 31 July 2023
★★★★★ 5/5
TrustpilotKFH come highly recommended
KFH come highly recommended! We bought our flat through them 12 years ago and had such a good experience that they were our ‘go to’ when it came to selling. We had an asking price offer within 48 hours and true to his word, Barrington found us the ideal house, off-market. Finan navigated us smoothly through the process of moving and the flow of communication meant there were no glitches or surprises. A great team effort from KFH!
Charles · 21 March 2024
★★★★★ 5/5
GoogleGreat service from the branch! Very efficient and actually listen to my requirements! Super! Thank you Monica!
Priya · 3 November 2024
★★★★★ 5/5
TrustpilotGreat Service!
Leigha has been a great help with my property search. She is patient and really listens to what I want from a property! Thankyou!
Alex · 11 July 2024
★★★★★ 5/5
TrustpilotThanks to Naomi
Things were a bit confused at first but once Naomi in the Battersea office took over the letting everything clicked together. She made the whole process much easier for me than it could have been.
Ciarán · 1 December 2023
★★★★★ 5/5
TrustpilotVishal was instrumental in the process…
Vishal was instrumental in the process of buying the flat and always available to help and sort the issue - really recommend
Bastien · 14 August 2024
★★★★★ 5/5
TrustpilotGreat service from Tim Beattie and team…
Great service from Tim Beattie and team at KFH West Dulwich. Tim is extremely professional and helpful. He kept us up to date throughout the process with 'old school' courtesy. We cannot recommend the team at West Dulwich highly enough.
Elaine · 26 July 2023
★★★★★ 5/5
TrustpilotBrilliant agents highly recommend
Brilliant agents highly recommend. Jimmy and his team went over and beyond to ensure the sale went through smoothly and kept us informed at every stage. Highly recommend the Wimbledon branch.
Margaret · 26 February 2024
★★★★★ 5/5
TrustpilotGreat Agency
Charlie Vickers made my experience easy, he was outstanding, very caring and helped me all along during the purchase of my property
Doris · 13 August 2024
★★★★★ 5/5
TrustpilotProfessional and responsive
We bought our house with KFH Crouch End (Harry was our main contact). The team was professional, responsive and made the purchase process as smooth as possible, which did not go unnoticed given how stressful a purchase period could be and was much appreciated.
F · 28 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.