5/5
They are always available when for a call
They are always available for a call and reply to emails in a short time. They are willing to explain patiently any information and to discuss all the choices and get through the process step by step.
Trusted Agent profile · Westminster
★★★★★
2,058 reviews across 2 platforms
41-47 Barrow Hill Road, London, NW8 7AH, Westminster, NW8 7AH
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 41-47 Barrow Hill Road, is rated 4.4 out of 5 across 2,058 reviews on two platforms, including 236 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward St John's Wood Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
They are always available when for a call
They are always available for a call and reply to emails in a short time. They are willing to explain patiently any information and to discuss all the choices and get through the process step by step.
4/5
Quick & efficient service from KFH
Tyrone at KFH was amazingly quick and efficient in getting my property on the market … indeed I could hardly believe that within two days of deciding to sell, the photographs , measurements, details and energy certificate etc etc had all been seen to and i was up and running! And I was impressed with the fact that he & the whole team took my personal circumstances into consideration at all times - they were all very friendly and calm and did not push me to sell before I was ready . It was also helpful to feel that my own views mattered and that I was actually listened to.
4/5
Thoroughly recommend
We recently completed our purchase with KFH Sydenham and would highly recommend their services. Siobhan and the team were great throughout: very accommodating, excellent communication and we couldn't be happier with how things went.
5/5
Good mortgage broker (first time, leasehold)
I used Kevin Hurley as my mortgage broker (separate to my estate agent). As a first time buyer he was super helpful and broke it all down for me, and I rarely had to chase. would recommend
3/5
Karen Rawlings of Surrey Quay has been…
Karen Rawlings of Surrey Quay has been excellent including helping sort various tenancy difficulties. But much else about KFH is less good - little action,confusing depts. Little help.
5/5
excellent mortgage broker service
Lucas was brilliant as my mortgage advisor, he was always on hand via email or phone for queries, and he was really transparent with feedback, information and requirements.
5/5
It was a very nice experience with this…
It was a very nice experience with this company specially with one of the employees there he’s name is Peter.He was working hard to help to find a flat with a good quality and good price.Thank you Peter and your team.Hisham
5/5
I've received great help from Christopher Hulme MARLA who helped me find my current apartment to rent. Chris has been very warm-hearted and quick to respond. I'm enjoying my new home very much and would definitely recommend KFH to other people.
5/5
Sawan was a huge help
Sawan was a huge help, knowledgeable and experienced, with excellent advice throughout. He was patient and good-humoured and made what can be a daunting process smooth and easy to understand.
5/5
Solid Mortgage Brokers
I worked with Lucas Matta at KFH Finance who was fantastic in supporting my application! Great attention to detail and really responsive.
5/5
Omar was very professional & helpful in…
Omar was very professional & helpful in assisting me finding a rental property. He made the process less stressful by explaining everything clearly, & assured all was well when I moved in. Fantastic customer service & would recommend this branch.
5/5
Dimitri was wonderful
Dimitri was wonderful! He helped us through the whole process and made it stress-free and enjoyable. We could not be happier with our experience.
5/5
Lucas was great
Would recommend Lucas' mortgage advice. He helped me through the process - very professional, helpful, and drove the sale through as quickly as he could.
1/5
Agreed an apoitment and they simply did…
Agreed an apoitment and they simply did NOT turn up very dissapointing
5/5
Great service from Sawan
Great service from Sawan Sawan was absolutely brilliant at helping me through the remortgaging process & made the whole process significantly less daunting in the current economic climate! I'm thrilled with the deal I've been able to secure, and would highly recommend his services.
5/5
Very Professional
Very efficient Very thoroughVery well organised Knowledgeable staffHead of Lettings, Laura Timmings at the Holland Park Branch (moving soon to Notting Hill pemises) found us a very good tenant and executed all the necessary steps in a timely manner- a very professional approach and always available on the phone for any queries or issues that need sorting.Will always reply to messages left.Very good service overall and always finds quality tenants Dines Shah
5/5
Monica was amazing, friendly and happy to answer any questions we had with kindness and patience. Great service, would highly recommend.
5/5
After weeks of searching for a property Chris was a breath of fresh air. He was super helpful and friendly. It felt like he really cared and wanted to find us the right property. I would highly recommend him for your property search. Thank you for all your help Chris!
2/5
I feel a bit bullied into completing…
I feel a bit bullied into completing this evaluation and would rather not have completed it. Our experience of KFH was very mixed and I doubt if we would recommend them. You overpriced our house by over £100,000 at the start of the selling process. Thereafter it was quite difficult to get up to date information about how the house was faring. But individual members of staff were friendly.
5/5
Amazing experience working with KFH and with Jordan! They were extremely professional and Jordan was amazing helping me out specially considering i had visa delays!
5/5
KFH - mortgage services - top notch
We used KFH for our mortgage and this year re-mortgage. We worked with Med Moroglu and Heather Froment Jones and they have been a fantastic team: pro-active, responsive, super helpful and polite. We will def reach out to them in the future.
5/5
Laura and team in west wickham were…
Laura and team in west wickham were fabulous. They were very prompt and efficient in communication and very friendly too . Thank you very much
1/5
Terrible service over many years
Terrible service over many years. I let out two properties through them - one of them was recently up for renewal so I’ve gone elsewhere. The service has been bad for years. For the last 12 months my tenants only contact me as they’ve given up hearing back from the KFH team in a reasonable time. This is despite me paying for the management service. They’ve still managed to mess up the end of this particular tenancy by asking the utility companies to close the accounts. This is despite the accounts being in my name and do not need closing. They made the same mistake a year ago and it took weeks to sort (with little to no assistance from them).
5/5
Sawan Shah is a Superstar!
Sawan Shah is very understandable person, profession consultant and always on top of everything. A great asset in your company highly recommended! Thank you for your guidance, Vanessa & Rishi
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