Trusted Agent profile · Westminster
★★★★★
2,023 reviews across 2 platforms
136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,023 reviews on two platforms, including 253 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service!
I found KFH very professional, extremely helpful, knowledgeable and very kind from start to end. Dominic and Sawan Shah helped me with the whole process to apply to my first mortgage. They made it super easy and they reply every single time my calls and every question that I had. I would be happy to contact them again and for sure I'll 100 % recommend their services. Thank you!!
5/5
GoogleFred Zoromba was professional, courteous and didn't waste our time showing us unsuitable properties... he helped us find our dream flat by carefully understanding our requirements and tastes, and then introduced us to an area we hadn't considered previously. He was also very helpful during negotiations. Highly recommended.
1/5
TrustpilotWORST SERVICE!!!!
I would give a -1 if I could.. I am I landlord and I am very concerned about my electricity bill so I sent them numerous emails to see if there was an issue and they completely ignored me! Weeks later and I am still waiting for a reply.. disgusting service the least they could have done was acknowledge my email. This have caused me a lot stress and mental anxiety
5/5
TrustpilotKFH Mortgage Team
As a first time buyer and new to the world of Mortgage we couldn’t have asked for a better broker in Kevin Hurley. He was friendly, approachable, knowledgeable and supportive throughout the entire process. We genuinely felt as though we had someone we could trust in our corner.
5/5
TrustpilotMicheal was great.He really helped me…
Micheal was great.He really helped me with the sale.If fact the whole crew was great.Thank you so much for all your help.
5/5
TrustpilotPardeep Chahal from KFH got my mortgage approved
Pardeep Chahal from KFH got my mortgage approved. He has been really helpful. He kept the communication really transparent and responded to all my emails promptly. He was also very efficient in requesting the documents and only requested documents which were necessary. I recommend KFH and Pradeep for mortgages
5/5
TrustpilotEffective professional service
Sawan is very knowledgable, patient and effective. Thank you!! Sharon thank you also for keeping everything flowing smoothly.
5/5
GoogleProfessional throughout, much better service than I have received from any other letting agents that I have used. Alix was prompt with her replies and made the process easy!
5/5
GoogleAlix Wright was exceptionally helpful and friendly. She was very responsive to my needs and helped me move in within a weeks time. Really great at her job!PositiveResponsiveness, Value
5/5
GoogleExcellent service! Thank you Valentina! They are friendly, responsive and consistently go above and beyond to help resolve any question I had. Throughout the letting process, it was smooth and professional. They are dedicated and put their customer service first. I would highly recommend.
5/5
GoogleEverything went unexpectedly easy and smooth. Even though there were a lot of issues on my side regarding availability and rental conditions, William always made sure to accommodates my needs and find solutions for all my problems. Congratulations for flexibility, customer experience and honesty!
5/5
TrustpilotKFH is a professional and helpful team
KFH is a professional and helpful team, which did help us a lot. Especially, the director Marla (KFH branch, NW6 6NJ), she treated us genuinely warm, she even spent her own 1 pound to help us testing the signature system, really appreciate her. In addition, Ms. Alam (KFH branch, NW6 6NJ) was trying hard to assist us. What a great team! Thank you so much.
5/5
GoogleSarah Slimane was particularly attentive, patient and limitlessly kind! She was able to find apartments that met our requests. In addition, the fact that she speaks French was very reassuring during our research and our visits. Thanks again to her!PositiveResponsiveness, Professionalism
1/5
TrustpilotAll sweet until offer had been accepted…
All sweet until offer had been accepted and then extremely poor support, including not passing on information on as requested to our buyer. Definitely did not feel like they were impartial and professionally supportive. Instead threatening / bullying us at times that sale might fall through if we didn't do xyz.
5/5
TrustpilotHelpful Efficient
Our experience with FKH was fantastic from start to finish. We were appointed Lucas Matta who assisted us through every step as first time buyers. He offered great knowledge on the whole buying process and almost became a stop shop for all our queries over the 3 months period. It is a hard process buying a house but with FKH you can be assured it will be made as smooth as possible.
5/5
TrustpilotGreat service
Great service, very efficient and professional.
5/5
TrustpilotBest estate agent in Highgate by far
5/5
TrustpilotMahesh was utterly brilliant
Mahesh was utterly brilliant. Super helpful with all enquiries and was a great added layer to the whole move! Would definitely use again.
5/5
TrustpilotIt was easy and quick
It was easy and quick, John was chasing for both sides solicitors. Thanks
4/5
TrustpilotWe have had polite and very helpful…
We have had polite and very helpful help throughout. The one problem that we have had with is that when a repair required at the flat, the contractors that are suggested quote very high prices. On two occasions we have had our own contactors who have quoted half the price for the same job!I think KFH should have the capacity to ensure more moderate contractors are on their list.
5/5
TrustpilotKFH Canada Water branch (Anthony and…
KFH Canada Water branch (Anthony and Ashley) did a great job finding a buyer in 2 days. I was in a difficult situation as my previous buyer through a different agent pulled out and that agent suggested to reduce the price. But KFH found a buyer quickly and secured an offer at the asking price. Terrific job and I would recommend them without a doubt.
5/5
TrustpilotKFH Lettings
I have been using KFH for years now. The letting team in Balham is absolutely fantastic and also the Wimbledon team.
5/5
TrustpilotVery good
Very good, smooth sales process, Joseph was a big help in making sure things went to plan. Would definitely recommend.
1/5
TrustpilotKFH Holland Park lettings appalling and conduct
KFH Holland Park (lettings) took funds without my knowledge or consent, which they were not entitled to take. They failed to respond to my complaint (complaint to Kerim Aigus, so called director and assistant Anya) - and failed to respond to my directions. They now face bing reported to Trading Standards Officers in Kensington and being sued for recovery of illegally taken funds. Clearly the director's position flatters his abilities.
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