Jackson-Stops Pimlico reviews in Westminster

★★★★★ 5/5

Trustpilot

We had such a good experience with Jackson-Stops

We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.

Martin · 28 May 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

Caroline · 8 February 2024

★★★★★ 5/5

Google

Jackson-Stops have been excellent agents for my Pimlico flat for the past 10 years. They have been consistently professional and efficient. They have been proactive in finding good tenants and advising me on all the legal requirements. …

Tessa · 16 November 2025

★★★★★ 5/5

Google

Jackson-Stops Pimlico have recently acted on our behalf to sell our family flat - of all the estate agents we interviewed, they are by far the most knowledgeable about the local area, with customer service at the heart of their proposition. They did not disappoint and delivered superbly and professionally throughout - Johnny Hyslop, in particular, who oversaw the entire process was absolutely excellent. I couldn't recommend this team more highly.

Peter · 11 October 2024

★★★★★ 5/5

Trustpilot

Anthony did a brilliant job

Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you

Izzie · 25 May 2024

★★★★★ 5/5

Google

Henry was a fantastic real estate agent and provided me all the help I needed throughout the entire journey!

Laura · 3 December 2024

★★★★★ 5/5

Google

Ellie at Jackson-Stops was great to work with. She was professional throughout, proactive in keeping everything moving, and truly tenacious in getting the sale over the line. I wouldn’t hesitate to recommend her to anyone looking for a reliable and dedicated estate agent.

Imogen · 20 September 2025

★★★★★ 5/5

Google

We had an excellent experience with Jackson-Stops when we bought our flat in Pimlico. Our agent Johnny was exceptionally helpful and was a pleasure to do business with.

Jeanette · 9 September 2025

★★★★★ 5/5

Google

Millie was an amazing help thoughout our rental process, I can highly recommend working with her and Jackson Stops!

Victoria · 1 December 2024

★★★★★ 5/5

Google

Johnny was amazing to work with, very communicative, and alwasy quick to respond. He made the process much easier for me!

Monica · 26 October 2024

★★★★★ 5/5

Google

Completely satisfied with the professionalism of the team, especially Harry and Hamish, in handling the sale of my flat. Help and advice were always at hand to ease the process, whenever required. Your dedication to assist has been much appreciated.

Francoise · 26 October 2023

★★★★★ 5/5

Trustpilot

reliable, hard-working, diligent

Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy

Kirsten · 18 February 2021

★★★★★ 5/5

Trustpilot

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

CB · 21 October 2025

★★★★★ 5/5

Trustpilot

My Grade 11 listed property with…

My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity.

Nick · 1 October 2025

★★★★★ 4/5

Trustpilot

Very efficient and thorough in terms of…

Very efficient and thorough in terms of communication and ensuring the process moved along at a good pace. Were also very accommodating and supportive in terms of allowing us to view the property throughout the process. Very happy in our first home.

Robert · 20 September 2025

★★★★★ 1/5

Google

Unfortunately, after living in a Jackston Stops-run flat for >1 year now, I would not recommend them to anyone. While their agents may be great at helping you find a flat, their maintenance team is a disaster. They take weeks to solve issues to critical services (e.g. heating, laundry, etc.) and don't compensate you for any damages or incurred expenses as a result. When you ask for updates, they give you passive aggressive vague communication without clear next steps.

Raffaello · 28 April 2024

★★★★★ 5/5

Trustpilot

Personal help and guidance - First Class

Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.

Jane · 12 July 2023

★★★★★ 5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

★★★★★ 5/5

Google

Our experience with Jackson-Stops - Pimlico has been extremely positive, our agent, William Dodds, put a lot of effort into dealing with the landlord, helping us to have a great deal with the property we wanted. He followed us through everything and helped us complete the entire rental process, which felt so easy, thanks to him. Highly recommended!

Floriana · 26 October 2021

★★★★★ 5/5

Trustpilot

Sam Holmes at Jackson-Stops

Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.

Richard · 12 August 2023

★★★★★ 5/5

Google

I recently leased a property through Millie Bresnahan at Jackson-Stops Pimlico & Westminster, and couldn't be happier with my experience. Millie was incredibly professional and a pleasure to deal with through the entire process. I spoke to Millie about my preferences for a rental property and she was an absolute star in finding me the perfect place. Would absolutely recommend Millie to anyone looking for a property in the area!

Conor · 26 October 2023

★★★★★ 5/5

Trustpilot

Jackson Stops - Awesome service

I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn

Jennie · 12 August 2020

★★★★★ 5/5

Google

Excellent service! Very quickly they helped to find and rent an apartment in Pimlico. Completing all the necessary documents was easy. Many thanks to Georgia, who accompanied the process of renting an apartment. Highly reccomend!

Tetiana · 30 December 2023

★★★★★ 5/5

Trustpilot

I really couldn’t recommend Toby and…

I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.

Edward · 17 August 2021