Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKyron Perrinau's impeccable telephone…
Kyron Perrinau's impeccable telephone manner, completely calmed down a very stressful day for me. He is at the same time professional yet friendly and engaging. We spoke today and agreed that miracles are possible, indeed we should expect them. Excited to see where this journey goes.
Jenny · 13 August 2024
★★★★★ 1/5
TrustpilotAbismal communication and inflexible systems
Foxtons have an abismal communication system, a cumbersome portal and obviously overstretched staff, taking 2 or 3 chasing emails and up to a week to reply to my and the tenants queries.I'm still waiting for the tenant's damage deposit and refund on the commission after one month of chasing.Never again
Carole · 31 May 2024
★★★★★ 5/5
TrustpilotPersonal service par excellence
Personal service par excellence. Foxtons Victoria offer the best selection and most importantly the best service for property in Pimlico. Victoria and her colleagues combine local knowledge with insight into the market. Rest assured they will work hard to meet your objectives and then exceed them 5*Star
R · 23 July 2024
★★★★★ 1/5
TrustpilotThey will slowly reveal things
They will slowly reveal things, on call it will be super assured, un written if you insist then they say they will but they will never, if you again insist, they say their company is super famous, but yes they are famous in telling lies
Kranthi · 22 August 2024
★★★★★ 5/5
GoogleSavannah is a really helpful agent who will go above and beyond
Brendan · 25 October 2023
★★★★★ 5/5
GoogleI had a really good experience with Foxtons, especially with Kiya. She was always warm, attentive and flexible even though our demands were not easy to find. At last, we didn't find a flat with her, but I was touched to find an agent that really tried her best to help us. Thank you again and keep the good work!
Erica · 25 October 2023
★★★★★ 5/5
GoogleCalled Foxtons to register my interest in finding a potential flat to rent in line with me relocating. Savannah couldn’t have been more helpful! Full of knowledge and answered all my questions. She has kept me up to date with new properties coming to the market and I really hope we can work together to find me the perfect one!
Ellie · 25 October 2023
★★★★★ 1/5
TrustpilotBad choice for Landlords.
I am a landlord, and have been hugely overcharged by Foxtons. They placed a tenant that didn't pay rent and took legal action for me to pay commission on rent that was not received. Have since settled and requested they delete my data yet they continue to hound me for further business.
Oliver · 11 April 2024
★★★★★ 5/5
TrustpilotMany Thanks Tony!
A special thanks to my managing agent, Tony Chan, who is efficient and understanding to both my tenants and I. Every issue of the property, even minor ones, are dealt with quickly and sensibly. I do not have to worry about my rental property at all.
Eileen · 29 July 2024
★★★★★ 5/5
GoogleLovely, experienced and highly professional team. I will always keep on touch.
Top marks
LELIA · 26 July 2024
Agent replied · 24 October 2024
Thank you LELIA MADRID for your review.
Sophie,
Foxtons Maida Vale Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
GoogleAdvised our landlord to raise the rent from 1650 to 2800 pcm, I honestly don’t know how these people sleep at night. Also really bad at managing the property for the landlord, he gave up on them and spoke to us directly.
Fergal · 24 September 2024
★★★★★ 5/5
GoogleSarah McGuinness helped me and my girlfriend find an apartment, I could not ask for a better agent. She was always available to answer all our questions, kept us updated on the latest apartment listings and understood what we were looking for. Foxtons agents are provided with cars, which makes apartment viewing much easier and faster.
Overall, great experience!!!
Kleomenis · 25 October 2023
★★★★★ 5/5
TrustpilotJemima Baker Lettings advisor amazing
Jemima Baker Lettings advisor was absolutely amazing.I had called Foxtons Lettings support team with regards to resolving an issue with my tenants .Jemima gave me an honest professional advice and also drafted an email for my tenants .Very efficient and helpful indeed .
Bhawna · 5 September 2024
★★★★★ 5/5
TrustpilotTony Chan from the property management…
Tony Chan from the property management APAC was excellent in managing my property responsive to issues raised at both ends from the tenant and my end as the landlord .He was very professional in handling matters. Tony Chan Thank you so much for helping me.
Xiufen · 18 July 2024
★★★★★ 5/5
TrustpilotI am a first-time landlord
I am a first-time landlord, and when I was speaking with Adonis Nathaniel-Ridge, he gave me fantastic, exceptional insights into how I should let my property on the market and how Foxtons can add value and help me. I highly appreciate his years of knowledge and advice. Many Thanks
Ibrahim · 30 April 2024
★★★★★ 1/5
Trustpilotbitter experience with foxtons…
With the bitter experience with foxtons and series of misleading information from foxtons I have decided not to look for any property that is listed under foxtons, under any circumstances, genuinely morals and ethics are at bottom during my my experience with foxtons
Customer · 15 August 2024
★★★★★ 5/5
TrustpilotRecent move
I have recently moved into a new home rented by Foxtons. Both the letting agent Jon Wallis and my new property manager Jessica James have been so helpful and responsive, making the process as smooth and stress-free as possible. Really pleased with my new flat :)
Tori · 13 June 2024
★★★★★ 5/5
TrustpilotGreat personal service
Richard Hockridge has assisted us greatly in handling repairs to our apartment which was severely damaged following a storm. He has arranged for contractors to complete the works to a high standard and has been responsive our needs. Very happy with Foxtons and Richard assistance.
Manfred · 24 June 2024
★★★★★ 5/5
TrustpilotVery helpful company
Very helpful company. I had been with another agent for 3 months who weren't in the same 5 star league as Foxtons. Foxtons were extremely efficient and found a tenant for my property the same day as I signed the contract.
Linda · 30 August 2024
★★★★★ 5/5
TrustpilotFoxtons Review
I had an outstanding experience recently with Mr Isaac Monteiro. He was informative and polite, and dealt with my issues both swiftly and efficiently. Although having a negative outlook on agents initially, I now fully recommend using Foxtons and I will return when I next need a tenant.
Rajat · 19 April 2024
★★★★★ 2/5
TrustpilotValuation Appointments
I have tried on several occasions for a representative to value my property but each time i book an appointment they call me back telling me they are too busy and have to rebook at their convenience and not mine.
Mr · 5 September 2024
★★★★★ 5/5
TrustpilotI have used Foxtons for many years to…
I have used Foxtons for many years to manage my property.It has recently been taken over by Ellie Alexander and I really feel she cares about my property and helping me. She is helpful, sympathetic and very professional.I feel that my property is safe in her hands.
Sw11 · 30 April 2024
★★★★★ 5/5
TrustpilotExceptional work from Irfan at Foxtons
I have been working with Foxtons, specifically Irfan at Royal Arsenal, who is always exceptional - both with his service levels and depth of knowledge surrounding the development. He’s a responsive, professional and very personable gentleman to deal with.
GND · 13 September 2024
★★★★★ 1/5
TrustpilotVery very careful
Very very careful, when dealing with this agency. They are trained to pick your emotions, after all it is their business, but I suggest don't lose your money believing in this agency, you may lose with their sweet voice.
Customer · 13 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.