1/5
TrustpilotI am a tenant
I am a tenant, and this is the worst company, takes ages to respond and not able to assist with anything. Please do not opt for them in terms on renting. I will be away from them in the future!
Trusted Agent profile · Westminster
Foxtons Maida Vale reviews in Westminster
★★★★★
809 reviews across 2 platforms
30 Clifton Road, London, W9 1ST, Westminster, W9 1ST
Part of Foxtons, see every office.
Foxtons's office in Westminster, at 30 Clifton Road, is rated 3.7 out of 5 across 809 reviews on two platforms, including 179 Google reviews rated 4.3.
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Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAgent Marcin Zygala showed real professionalism and involvement working with our family. I appreciate it when an agent from the first meeting understands exactly what the client is looking for and doesn’t offer any viewings which beforehand will be disappointing. Thank you very much for your care.
Agent replied · 24 October 2024
We are pleased that Marcin has delivered exceptional service from start to finish. Thank you for the review!
1/5
TrustpilotDon't trust Foxton's do you review
Don't trust Foxton's do you review, if the same property is advertised by another agency it is better to approach them, mostly Foxton's way of dealing buyers or sellers is not good, they tell series of lies
5/5
TrustpilotGreat service!
We had the pleasure of working with Lauren in the Foxtons refurb team. We are very happy with Lauren’s service, follow-up, project management and pricing. She also provided lots of helpful suggestions and advice. Great result!
1/5
TrustpilotUnprofessional
Unprofessional - Inefficient - avoidable- Dont revert with outcomes of offer in writing, even though they expect buyers to provide everything in writing- multiple chasers needed to get a response - dont bother to respond unless it is in their interest
1/5
Trustpilotvery very bad company
very very bad company, full of lies, you would lose atleast 2000gbp, that is their target per customer, if you are buyer beware, if they ask you to go with Tiong and Partners, it may very well be cheating
1/5
TrustpilotWon't stop calling etc...
Made the mistake of considering Foxtons for managing our house let a couple years back. Now we get calls, emails and direct mail every summer despite repeated requests not to receive. Seem just not to care. More calls just now. Avoid.
5/5
TrustpilotAppreciation Post For Jessica James!!
My experience with Foxtons was good, especially with Jessica on the team. From providing timely solutions and tackling inconveniences to being prompt on emails and calls, she has it all sorted for you. Your commitment to work is truly commendable, Jessica.Thank You.
5/5
TrustpilotExcellet Service Support
Tried to access my usual contact at Foxtons Tower Bridge who was away. Jessica James kindly assisted and provided some great solutions to potentially resolve my logistics issue of moving furniture out of an apartment at an economic cost.
4/5
TrustpilotThe estate agent who helped us out was Andrea Puddu
The estate agent who helped us out was super friendly, approachable and very responsive to our needs and wants. Did not do the standard pressure tactics and felt like he was advocating for us!
5/5
TrustpilotTom Mawer at Foxtons Balham worked with…
Tom Mawer at Foxtons Battersea worked with me to find a rental flat in Clapham. He did an amazing job focusing on my brief, and was super approachable and helpful during the process. he is a real asset to Foxtons.
5/5
TrustpilotI have had the best experience with…
I have had the best experience with foxtons. I would strongly recommend Foxtons, especially Mr Xhelal, who is really experienced and value his clients' time and priorities their needs. Thank you so much for your help Xhelal, all the very best!
5/5
TrustpilotMy account Manager
The manager of my account Follow up on our rented apartments in a professional smooth and fast manner and offer solutions and options for any request from tenants or any party regarding matters related to rented apartments.
5/5
TrustpilotLovely and kind service
I wanted to personally commend the kind and professional service I recieved from Foxtons in regards to valuing my property. A special commendation for Adham who helped me book it in. Really sweet and helpful.
1/5
GoogleIncredibly bad service. Terrible move in experience (multiple issues on move in - one of which we are still struggling to get fixed over 2 months into the tenancy). Out of 4 tenants in the property, only 2 tenants had access fobs to the apartment building for approximately the first 5 weeks. The hours spent chasing foxtons and contractors to get any traction is painful. Absolutely baffled as to how they operate as a big business - have never experienced such difficulties in getting things done before. Is there an option to give zero stars?
2/5
TrustpilotNailed sign to wrong house
They hammered their 'to let' sign into our front garden wall, right beside our house number plate, despite the fact that we are not, in fact, a customer of theirs and our house is not for let!
1/5
TrustpilotTerrible customer service, high fees
Terrible customer service. They fell to attend appointment to sell my place twice. Constant phone calls offering services they can't commit to. The highest fees of any estate agents and not really worth paying the extra.
5/5
TrustpilotLauren from Foxtons managed a complete…
Lauren from Foxtons managed a complete refurbishment of our flat. She was excellent to work with friendly, flexible on availability and very hands on to ensure that we got the very best result. Would highly recommend.
5/5
TrustpilotSonny and Lucas at Foxtons assisted me…
Sonny and Lucas at Foxtons assisted me with the property plans to bring my property to the market and valuation. Great, professional service from both and addressing my queries promptly and in an efficient manner. Thank you both!
1/5
GoogleWorst customer experience ever. Questionable ethics. The one and only thing they seem to care about is signing the contract, then they don't care anymore about managing the property.
Agent replied · 24 October 2024
Hi, please could you email us on social@foxtons.co.uk with more information and your details so we can look into the issues for you? Many thanks, Sophie.
5/5
TrustpilotRichard Hocproblem Solverkridge manages my small…
Richard Hockridge manages my small flat. He is solution oriented and responds quickly to problems. He is easy to talk to and supportive and manages the delicate business of looking after both tenants and Landlords interests
5/5
GoogleI’m very grateful to have had Jack help me during this difficult rental period. He was very quick to reply, provided me with everything I need and kept me always in the loop on my offer and what amendments needed to be done for it to be accepted.
5/5
GoogleI really enjoyed my experience with Savannah! She was really helpful in looking for a rental property - she was always happy to help, no matter the time of day, and was ridiculously friendly! She made the whole experience way less stressful, and I hope that she will be able to help me find a flat again in the future!
5/5
TrustpilotLettings with Foxton’s
Hi, I have had the pleasure of Jade and Jean letting a property and I can honestly say they have gone above and beyond and put with me!. They have been incredible professional and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Foxtons Maida Vale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
