Druce New Homes Westminster reviews

★★★★★ 5/5

Trustpilot

Great services

Quick, efficient & client focused services. Bective were very understanding of Covid19 situation last year and helped me to find the right property quickly & hustle free by arranging contactless viewing. Moving in was also fairly easy and straight forward. Ongoing property management support was very good and the team was responsive and quick to deal with any questions/concerns I had. Soraia Lopes was particularly helpful and accommodating when I was moving out. Very professional and I would use them again. Natalia S (Brook Green)

NS · 20 August 2021

★★★★★ 5/5

Trustpilot

We recently sold our house in Holland…

We recently sold our house in Holland Park and had a very positive experience with Bective. I am sure all agents can take photos and use online platforms to market the property but Bective were stood out for their ability to pre-market to the right audience. We sold the house before it even hit the market. I would especially single out Hamead Chioua who was responsive, organised, patient and ultimately helped facilitate a smooth and successful transcation. Many thanks, Paul

The · 9 August 2021

★★★★★ 5/5

Trustpilot

Highly Recommend!

We recently worked with Kim at Bective Notting Hill to rent our two-bedroom flat in the area. Kim was professional, responsive and helpful throughout the entire process. Being new to the UK, she guided us not only on the specifics of the flat, but helped us navigate the letting process overall. Further, she corresponded with the Landlord to help us get the information we needed to prepare for our move. I would highly recommend both Bective and Kim!

Katherine · 23 November 2021

★★★★★ 5/5

Trustpilot

Jay and his team were very helpful and…

Jay and his team were very helpful and considerate throughout the selling process. They kept me up to date and I didn't feel out of the loop at any point. I appreciated that they would phone me to let me know what was happening rather than just a text or email. This human touch was important to me at an emotional time of selling my beloved home.The whole team were courteous and respectful, especially when prospective buyers were coming and going.Great team, lovely people, very efficient and reliable. I would be happy to use them again.

Frankie · 30 June 2021

★★★★★ 5/5

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Great experience selling in Brook Green

We had a great experience of selling our property with Bective Brook Green. Ed Plumb is a seasoned professional who is very decent to work with and he became our trusted advisor. We first started talking to him around a year before we put our property on the market and felt he gave very sound advice, priced the property very accurately and didn't try to rush us into a quick decision. His approach paid off as when we were ready it was an easy decision to choose Ed at Bective rather than the multitude of other options.

KateS · 28 June 2021

★★★★★ 5/5

Trustpilot

Simply the best property agent to work with in London

My property had been on the market with an agent for 216 days, just over 7 months without successfully finding a tenant and giving me very little feedback or direction on how to move forward. After this extremely frustrating time, I was lucky enough to meet Stephanie at Druce located on Cadogan Street, just around the corner from my property. The difference in service and professionalism in approach was evident from day one and was welcomed like a breath of fresh air. I instantly knew I was in the right hands. Stephanie mindfully guided me through everything we needed to do to in order to get the property rented and as a first time renter this is exactly what I needed. Stephanie’s communication, attention to detail and presentation of the property was beyond impressive and the end results proved this. Stephanie and her colleague Kamile from their South Kensington branch managed to get my property rented in just 18 days with a great tenant at a fantastic price. When it comes to renting your property in Central London, Stephanie and Kamile and the rest of the team at Druce have your every need covered and will go above and beyond to get your property rented with the right tenant. I can’t thank you all enough more and look forward to continue working with you for a very long time. Great job guys. 10/10 , 5 star service. Thank you 🙏

Geordie · 7 February 2025

★★★★★ 5/5

Trustpilot

Thankyou!

Having used BLM for 11 years to manage and let my flat I cannot speak more highly of them. Professional and trustworthy to the end - never without a tenant and problems always resolved seamlessly for both tenant and myself. Having decided to not let the flat from the end of the current tenancy, I must say huge thanks to Soraia who is an absolute gem - she knows everything and anything, she is always at the end of the phone and responds immediately - absolutely amazing service always. I have to mention Kim too - having relied upon her to find tenants I can only say Thankyou …..she always did it without a gap!

CooperFam · 15 June 2021

★★★★★ 5/5

Trustpilot

I have been dealing with Jatin Patel at…

I have been dealing with Jatin Patel at Druce in relation to my property in West London, he has always been, available, and responsive, and efficient In every way. He’s been extremely helpful.

Julia · 1 August 2025

★★★★★ 5/5

Trustpilot

Alexander Chapalain @Druce

My experience with Druce was very good thanks to Alexander who was excellent! He understood my needs, he was responsive and flexible. He played an instrumental role during the closing process coordinating actions to get it done in the most effective and efficient way. A delight to work with. Cristiana Falcone

Consumer · 19 March 2024

★★★★★ 5/5

Trustpilot

Should have chosen Bective from the beginning.

In the 5years I have rented across a variety of boroughs in London I have found Bective to be the best agency to deal with by far! The agent who managed the rental property I was living at was Soraia L. Soraia was quick to respond about maintenance matters and made the checkout process stress-free. This has certainly not been the case with other rentals + agencies. Monika R who also supported was equally great to deal with. Reference checks were quickly done and other matters dealt with efficiently. For comparison sake, I have waited up to 3weeks for reference checks to be done by other agents! I don't do reviews often but this was well deserved. Thank you Bective.

Agentreviewer · 13 April 2021

★★★★★ 5/5

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Bective Notting Hill & Hamead Chioua

I can wholeheartedly recommend Bective Notting Hill to anyone looking to buy a new property. I just bought my first flat, and The whole experience was smoother and more personal than the other firms I was in contact with. A special shoutout to Hamead Chioua who help me greatly through this process. Not only was he accomodating and honest in his service, he also recommended an amazing solicitor that help us seal the deal.Thank you for everything Hamead!

Oskar · 16 August 2021

★★★★★ 5/5

Trustpilot

In good hands with Bective - persistent and patient, Kim was ideal

Such a breath of fresh air and a relief to end up working with Bective when looking for a new flat to rent in London, especially after so many other agents tried to push properties on me that weren’t well suited. Kim Oldham was supremely competent, efficient, totally committed to finding good matches between landlords and tenants, utterly kind and a genuine pleasure. She listened and was quickly able to come up with great options, knew how to act fast on opportunities on my behalf but also never pressured me in any way if I wasn’t totally sure - both persistent and patient! From start to finish made me feel like I was in good hands and would land somewhere great. Can’t recommend her enough to prospective tenants and I hope that landlords realise what a difference it really makes to have Bective in the mix to facilitate things (if I had to do it again I actually would just have started by reaching out to Bective).

EMW · 18 February 2021

★★★★★ 5/5

Trustpilot

Jack Cooke at Bective North Kensington

Worked with Jack Cooke at Bective North Kensington and couldn't have been happier or more impressed. Put in the call to Bective to register for residential lettings at 2pm on Thursday and by 4pm that day was viewing the flat that I'm eventually going to rent. Of course there was an element of luck to be matched so quickly with the right property, but Jack's consideration and attention to detail extended above and beyond. I haven't moved home in several years so there was some anxiety on my part- in no small part due to possible complications in the ongoing pandemic- and Jack always made time. He took me through the referencing process when required and made a personal introduction to the landlord, as well as painlessly negotiated smaller details like the pieces of furniture I wanted to retain. It makes a world of difference when a lettings agent really knows the part of town they are working in and takes a genuine satisfaction in seeing the customer into the right home- and with the minimum of possible stress. Would absolutely recommend and use again. Thanks Jack!

AB · 9 February 2021

★★★★★ 5/5

Trustpilot

Fantastic Experience. Professional, efficient and friendly.

I worked primarily with Scarlett, who considered my requirements carefully and found a number of options, all of which were relevant and allowed me to make a quick decision. Whilst Agents are often seen to be on the side of the seller/landlord, I found the experience was very good from a tenant’s perspective and had support through the entire process such as offer-negotiations, referencing and answers to queries. I did not feel rushed or unimportant when browsing the properties which is rare in the non-buyer side of the industry. Thank you Scarlett, and also Chiara who supported on the logistical side once my decision had been made.

Msan · 3 February 2021

★★★★★ 5/5

Trustpilot

Friendly

Friendly, efficient and helpful service from beginning to end. Sara was a delight to work with from showing me the flat to negotiating through the arduous profiling now required for lettings. I’m looking forward to moving into my new home soon.

Stephen · 29 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

Jacinta at Druce Brook Green provided us with excellent service during our recent purchase. Throughout the buying process Jacinta worked incredibly hard to sort out a number of issues which were holding up exchange and was always pleasant and friendly. Also, Jacinta made sure that we got regular updates which were greatly appreciated.

Bee · 14 January 2024

★★★★★ 5/5

Trustpilot

A fantastic and easy experience - Cannot recommend Jack and Bective enough!

I had the pleasure of working with Jack Cooke, who helped us secure a flat in Notting Hill. Jack is the best estate agent I have worked with. He is really friendly, honest and very diligent. We started our search in the midst of Tier 4 lock down and through the Christmas period, he ensured a safe viewing and kept us in the loop throughout the holiday period with regards to the status of our offer. Jack even kept us updated throughout the holiday season whilst his office was closed, which was so appreciated.Jack had in-depth knowledge of the neighbourhood he was showing us alongside being able to answer all the questions we had with regards to the flat throughout the viewing. He was also very flexible with appointments and worked around our schedule.He was courteous and helped guide us through the rental process, making it very easy. He chased for answers from the landlord when we needed them and kept us in the loop for the whole process. I can't recommend working with him and Bective enough.

Alisia · 5 January 2021

★★★★★ 5/5

Trustpilot

Amazing service

We had an amazing experience with Stephanie and the Bective Brook Green team. She is really polite, helpful and kept us updated during the entire process.The property that we end up renting was not our first option, but based on our needs, Steph was spot on in her suggestion. We loved the place and we’re very satisfied with the service.All the other members of Bective were extremely helpful as well. We received an outstanding service, couldn’t be any better.

Joao · 10 March 2021

★★★★★ 5/5

Trustpilot

Staphanie is the best agent EVER

I have been renting several flats in London throughout my 6 years living here. I have never come across such a pleasant experience as the one with Bective. Moving flat is always super stressful but with the help of Stephanie, her professionalism, help and precision, moving has been actually very smooth and calming! She has always been super available and fast in her responses as well as very emphatic with the overall experience, understanding our needs and concerns. could not recommend her enough! Thank you Steph! :)

Lucrezia · 17 November 2020

★★★★★ 5/5

Trustpilot

We used Bective to sell our Kensington Flat

We used Bective to sell our Kensington flat which we had been in for 17 years. It was a pretty emotional sale and fairly complex and frustrating at times due to complexities around the leasehold and the pandemic. Jeremy and Andrew were fantastic, going the extra mile in supporting leasehold challenges and also keeping a steady nerve when our initial buyer pulled out. It's a crowded market for estate agents in Kensington but I feel Jeremys experience was an important part of the successful transaction, in addition the level of service we got was exceptional even although our property at the very low end in the area. Highly recommend.

Rory · 4 November 2020

★★★★★ 5/5

Trustpilot

I recently worked with Megan to find a…

I recently worked with Megan to find a property and she was the best! I'd been looking for a flat for a really long time and worked with many different agents, most who I felt didn't consider my requirements carefully. I had been shown so many flats that didn't even fit what I was looking for which was quite discouraging. However, I felt Megan really understood what I was looking for and was extremely helpful in every way! She was very thoughtful regarding showing me flats and kept me in mind when she found ones that she thought I would like. I had a very positive experience and I would highly recommend working with Bective and Megan in particular!

Serena · 20 October 2020

★★★★★ 5/5

Trustpilot

Hornton Street Stars

Quick review of our very positive experience of both Andy LaPersonne and Jeremy Creasor at Bective on Hornton Street. Andy was superb in assessing our flat in W8 for sale, recommending a sensible price and then introducing quality prospective buyers with no time-wasters. We achieved asking which, given the current environment was not a trivial achievement. So very high recommendation from us for both Andy on his handling of our sale and Jeremy for his oversight and guidance - we really appreciated their expertise and advice.

SJ · 7 October 2020

★★★★★ 5/5

Trustpilot

The importance of the right property manager

I started renting out my home with Druce a year and a half ago. It started off pretty badly and now it's really good. At first the property manager in charge was inefficient, frustrating and unresponsive. She drove me crazy! Once I voiced my concerns and complaints she was replaced with Natasha Dillon who is absolutely awesome. Being abroad I needed someone to put my mind at rest and give me the feeling that everything is taken care of and she does that really well. She's available, responsive, communicative and handles and resolves issues efficiently and professionally.

Syma · 22 December 2024

★★★★★ 5/5

Trustpilot

Best estate agent experience ever

I have lived in London for 11 years now and I have never had a better experience with rental properties than I did with Bective. They were fast, responsive, thorough, and kept me updated at all times. I worked with Kim and Jozef, both of whom made finding a new home enjoyable. Kim showed me the flat immediately and helped me through the offer stage. Jozef helped me through the reference check process.In the past with other agencies, I have been let down and treated quite poorly. This time I was able to view a flat and secure it within 1 week. Record speed for London!

Zeena · 12 August 2020