Trusted Agent profile · Westminster

Dexters Pimlico reviews in Westminster

★★★★★ Great

2,119 reviews across 2 platforms

50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP

Dexters's office in Westminster, at 50 Churton Street, is rated 4.3 out of 5 across 2,119 reviews on two platforms, including 303 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.

Google logo

4.7 / 5

303

Reviews on Google

This office

Trustpilot logo

1,816

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks to Zendeca

So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.

Jack · 1 December 2021

Agent replied · 24 December 2024

Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

11/10

Can't recommend highly enough, sensitive, flexible and responsive to your needs. Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).

Ben · 7 October 2026

5/5

Google

I've found my perfect place thanks to George! he showed me 5 properties, all quite interesting I have to say and it's so good when someone understands exactly what you're looking for and doesn't make you wasting any time. Among those 5 George immediately spotted which one was exactly "my cup of tea" and, amazingly, he did it even before me. He helped me to see all the potentialities of the new flat and guided me towards the right choice in a really professional way and above all without being pushy. I genuinely felt I could trust and I was right! I've just moved in my new nest and couldn't be happier! thanks Dexters and thanks George!

Stefania · 11 November 2021

Agent replied · 10 November 2024

Dear Stefania, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Pimlico office will be thrilled to read this. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Sam was invaluable in our search for a rental property in Pimlico. As myself and my girlfriend were travelling down from Manchester it was really important that we saw a good range of options throughout the day to minimise the number of trips we needed to make. Sam arranged enough viewings at a diverse selection of properties to give us a really good idea of the market and the local area which was vital to helping us establish what would work for us. He was knowledgeable and super helpful throughout the process of finding and securing our property - I'd certainly recommend him, and Dexters Pimlico, to anyone that might be looking for a property in the area.PositiveResponsiveness, Quality, Professionalism

Ben · 11 November 2021

Agent replied · 10 November 2024

Dear Ben, Thank you for taking the time in providing such lovely comments about Sam in our Pimlico office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Thanks to Tina and Callia who were incredibly professional and informative. They make a great team to say the least!

Oyun · 23 July 2025

Agent replied · 22 October 2025

Dear Oyun, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 24 December 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Spent a couple of days viewing property with Adam, one of the managers from the Pimlico office - what a really professional but genuine guy! Very knowledgeable and as well as being able to provide a very useful insights into current market conditions, that helped to narrow the search. Would recommend Adam and his team in a heartbeat.

Keith · 16 December 2023

Agent replied · 10 November 2024

Dear Keith, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. We wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A very responsive team and more…

A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.

Noah · 8 October 2026

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 24 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 24 December 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 24 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Daniella went the extra mile to give us last minute viewings to help us feel at ease with our offer process. She also explained the process very clearly and kept in touch on her day off!

Annabel · 21 December 2024

Agent replied · 28 December 2024

Dear Annabel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 24 December 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 24 December 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 24 December 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 24 December 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Very positive experience with Dexters, Callia was brilliant as our principal contact, proactive and flexible and provided good quality impartial advice. Thanks also for organising the Saturday viewings with Adam. They are all over the Pimlico and Westminster area. No hardball tactics or time wasting, just good quality service. Highly recommended and would use again in future.

Greg · 11 November 2023

Agent replied · 10 November 2024

Dear Greg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Petros

After we moved into our property, we were faced with a few maintenance issues, but Petros has been extremely helpful in resolving these by liasing with the maintenance teams and organising any repairs, and has really been on our side through the whole experience. Thank you Petros!

James · 27 May 2024

Agent replied · 24 December 2024

Dear James, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Brilliant service!

Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.

Will · 17 November 2025

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 24 December 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 24 December 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 24 December 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daniella was very helpful and efficient and made the whole process of signing up for a tenancy as easy and stress-free as possible. Thank you!

Emma · 15 April 2025

Agent replied · 24 June 2025

Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Pimlico

How many reviews does Dexters Pimlico have?

Dexters's Westminster office has 2,119 reviews across two platforms: 303 on Google, 1,816 on Trustpilot (across the whole business).

What is Dexters Pimlico's rating?

Dexters Pimlico is rated 4.3 out of 5 across all 2,119 reviews, and 4.7 out of 5 on Google from 303 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold; Dexters, London won Platinum.

Where is Dexters's Westminster office?

Dexters Pimlico, 50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP.

The Trusted Agent

Is this your office? Claim your page.