Trusted Agent profile · Westminster

Dexters Pimlico reviews in Westminster

★★★★★ Great

2,080 reviews across 2 platforms

50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP

Dexters's office in Westminster, at 50 Churton Street, is rated 4.3 out of 5 across 2,080 reviews on two platforms, including 264 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.

Google logo

4.7 / 5

264

Reviews on Google

This office

Trustpilot logo

1,816

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024

Agent replied · 24 December 2024

Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

From the first visit to the Pimlico office of Dexters, Elliott Taylor was professional, helpful and practical, which gave us great confidence to select Dexter for helping us rent out our property. Thanks for being responsive and efficient all along, we are very satisfied with this business partnership. Long may it last.

H · 11 November 2023

Agent replied · 10 November 2024

Dear H LP, We really appreciate you taking the time to leave such lovely comments about Elliot. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Pimlico team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Bella was a fabulous agent, super bubbly and really presented all the properties in a great way. Didn’t think that london viewing in this rental market could be fun or worthwhile but Bella made sure to tick the boxes as well as make a great atmosphere. Dexters was great and especially Bella!

Delyar · 11 November 2023

Agent replied · 10 November 2024

Dear Delyar, Thank you for your kind comments regarding Bella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

Agent replied · 24 December 2024

Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.

5/5

Google

Just would like to mention that as a landlord I am happy with the way the staff at Dexters operate there office in Pimlico Denbigh street,would recommend all of my fellow landlord to come and try their services

Peter · 16 February 2026

Agent replied · 16 April 2026

Dear Peter, Thank you for your kind comments regarding the Pimlico team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Excellent service from Dexters letting team in particular George and Adam who were responsible for my instruction. Very personable, friendly and professional to work with. Efficient and very responsive. They listened to the brief and worked hard to get the best end result for me. I knew from the moment I met them that I could work with them and they delivered. Many thanks.

Colette · 11 November 2022

Agent replied · 10 November 2024

Dear Colette, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

Agent replied · 24 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ellie was one of the friendliest and most helpful agents we’ve had the pleasure of dealing with. She was even kind enough to take us through two properties via a virtual tour. I’d highly recommend her for all flat searches in the Pimlico area!

Timothy · 14 April 2024

Agent replied · 10 November 2024

Dear Timothy, We really appreciate you taking the time to leave such lovely comments about Ellie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

Agent replied · 24 December 2024

Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters has been exceptional. Abdul was amazing. He worked hard to help us get a rental property from overseas. He was professional, dedicated and extremely helpful. I deeply appreciate all his efforts. Also, thank you to Tom for making the process much easier to handle. Great team effort.

Rod · 11 November 2023

Agent replied · 10 November 2024

Dear Rod,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

Agent replied · 24 December 2024

Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

Agent replied · 24 December 2024

Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An Agency that Really Look After You

When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.

Stuart · 6 November 2023

Agent replied · 24 December 2024

Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

I had an extremely unpleasant…

I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.

Simon · 14 May 2026

Agent replied · 25 May 2026

Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

Agent replied · 24 December 2024

Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am very grateful to Dominic Glover

I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.

Alina · 12 May 2026

Agent replied · 24 December 2024

Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

3/5

Trustpilot

5 stars for Remi

I give 5 stars to Remi at Dexters as he is very efficient and he does what he says and always keeps his word. However, in the many years they managed the property I live at, the colleagues that previously managed the property were mot helpful. They would always say they would send the appropriate people to fix things and then they wouldn’t follow through. Something that needs serious improvement is to hire competent, knowledgeable and hard working people to fix things and not send always the same lazy careless people who come and break things even more or they do a easy half fix and leave and email the agency with a pic saying its all fixed. Even worse and out of Dexters control is the council of Westminster sending people to fix windows who come and literally say that the work requires 2 hours and they are not up for it so they patch things up with glue and plastic pieces in 5 min, take a pic and say its done in the middle of the winter with a baby in the house, leaving the window unfixed for a privately rented property.

Mariana · 22 October 2024

Agent replied · 24 December 2024

Dear Mariana, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

Megan was absolutely amazing! She called and emailed weekly while also providing properties that were not publicly on the market. Although I did not end up renting with Dexters and staying at my current property, Megan’s attention to customer service was much appreciated.

Natalie · 14 April 2024

Agent replied · 10 November 2024

Dear Natalie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

Agent replied · 24 December 2024

Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Monika has been incredibly helpful

Monika has been incredibly helpful since being assigned to our property, she always replies quickly, she is extremely thorough and I feel like she genuinely cares about us having a good experience in our flat which is not very common in my experience.

Jake · 10 April 2024

Agent replied · 24 December 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

Agent replied · 24 December 2024

Dear Judith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with this letting agency. They were professional, attentive, and knowledgeable about the rental market. My agent Abdul was especially helpful, providing valuable insights and personalized service throughout the letting process. I highly recommend this agency to anyone looking for a stress-free and efficient rental experience.

Berke · 11 November 2023

Agent replied · 10 November 2024

Dear Berke, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

Agent replied · 24 December 2024

Dear Hiro, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

Agent replied · 24 December 2024

Dear Vispi, It’s great to hear that you have had a brilliant experience. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Pimlico

How many reviews does Dexters Pimlico have?

Dexters's Westminster office has 2,080 reviews across two platforms: 264 on Google, 1,816 on Trustpilot (across the whole business).

What is Dexters Pimlico's rating?

Dexters Pimlico is rated 4.3 out of 5 across all 2,080 reviews, and 4.7 out of 5 on Google from 264 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold; Dexters, London won Platinum.

Where is Dexters's Westminster office?

Dexters Pimlico, 50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP.

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