Trusted Agent profile · Westminster

Dexters Pimlico reviews in Westminster

★★★★★ Great

2,125 reviews across 2 platforms

50 Churton Street, Pimlico, SW1V 2LP, Westminster, SW1V 2LP

Dexters's office in Westminster, at 50 Churton Street, is rated 4.3 out of 5 across 2,125 reviews on two platforms, including 303 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Dexters won in 2026.

Google logo

4.7 / 5

303

Reviews on Google

This office

Trustpilot logo

1,822

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 24 December 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 24 December 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

Agent replied · 24 December 2024

Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

Agent replied · 24 December 2024

Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

Agent replied · 24 December 2024

Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

5/5

Trustpilot

I’m very happy with the service I…

I’m very happy with the service I received from Aros and Blaisine. They were extremely helpful, professional and responded very quickly to my request. I really appreciate their help and would definitely recommend their service. Thank you so much!

Anna · 6 October 2026

5/5

Google

Daniella was especially great in assisting us to secure our dream flat! We are so grateful to her and the wider Dexters team for their clear communication and quick turnaround. Thank you.

Molly · 26 November 2024

Agent replied · 10 December 2024

Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

5/5

Google

Ellie Pomeroy from Dexters Pimlico has been brilliant with our move. Was really accommodating with viewings and is clear in her communications about the property. Has made the process simple and hassle free, would recommend.

Joe · 11 October 2024

Agent replied · 10 November 2024

Dear Joe, Thank you for your review for Ellie. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

1/5

Trustpilot

Posted a review about this company but…

Posted a review about this company but it was not accepted and so, I shall post the same review again. Absolutely awful experience and unfortunate that one star is the lowest star that you can give. First photographer used by Dexters was an absolute amateur - slow to issue photographs to be agreed which were all subsequently binned.Floorplan incorrect also. Second photographer was better but then waited ages for the photographs to come through. Spent yesterday all day agreeing photographs to be used and those to be rejected, hard copy brochure to be agreed with Dexters to launch online also.Dexters then just totally ignored with a fifth of the agreed photographs missing online and a third of those photographs rejected included online.Floorplan also incorrect still. Rang the office three times but no one answered the phones in the branch dealing with our sale. Slow service and extremely unprofessional. Never known such a poor Estate Agents. Truly truly dreadful

Preston · 22 November 2024

Agent replied · 24 December 2024

Dear preston, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations

5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024

Agent replied · 24 December 2024

Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

From the first visit to the Pimlico office of Dexters, Elliott Taylor was professional, helpful and practical, which gave us great confidence to select Dexter for helping us rent out our property. Thanks for being responsive and efficient all along, we are very satisfied with this business partnership. Long may it last.

H · 11 November 2023

Agent replied · 10 November 2024

Dear H LP, We really appreciate you taking the time to leave such lovely comments about Elliot. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Pimlico team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Bella was a fabulous agent, super bubbly and really presented all the properties in a great way. Didn’t think that london viewing in this rental market could be fun or worthwhile but Bella made sure to tick the boxes as well as make a great atmosphere. Dexters was great and especially Bella!

Delyar · 11 November 2023

Agent replied · 10 November 2024

Dear Delyar, Thank you for your kind comments regarding Bella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service! - Alex was a brilliant help with a fantastic attitude!

Helena · 10 May 2026

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

Agent replied · 24 December 2024

Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.

5/5

Google

Excellent service from Dexters letting team in particular George and Adam who were responsible for my instruction. Very personable, friendly and professional to work with. Efficient and very responsive. They listened to the brief and worked hard to get the best end result for me. I knew from the moment I met them that I could work with them and they delivered. Many thanks.

Colette · 11 November 2022

Agent replied · 10 November 2024

Dear Colette, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Just would like to mention that as a landlord I am happy with the way the staff at Dexters operate there office in Pimlico Denbigh street,would recommend all of my fellow landlord to come and try their services

Peter · 16 February 2026

Agent replied · 16 April 2026

Dear Peter, Thank you for your kind comments regarding the Pimlico team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

Agent replied · 24 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ellie was one of the friendliest and most helpful agents we’ve had the pleasure of dealing with. She was even kind enough to take us through two properties via a virtual tour. I’d highly recommend her for all flat searches in the Pimlico area!

Timothy · 14 April 2024

Agent replied · 10 November 2024

Dear Timothy, We really appreciate you taking the time to leave such lovely comments about Ellie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

Agent replied · 24 December 2024

Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters has been exceptional. Abdul was amazing. He worked hard to help us get a rental property from overseas. He was professional, dedicated and extremely helpful. I deeply appreciate all his efforts. Also, thank you to Tom for making the process much easier to handle. Great team effort.

Rod · 11 November 2023

Agent replied · 10 November 2024

Dear Rod,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

Agent replied · 24 December 2024

Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

Agent replied · 24 December 2024

Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An Agency that Really Look After You

When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.

Stuart · 6 November 2023

Agent replied · 24 December 2024

Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Pimlico

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Westminster won Gold; Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.

What do you need help with?
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