Trusted Agent profile · Westminster

Century 21 London Central Westminster reviews

3.9

★★★★★ Good

233 reviews across 2 platforms

83-85 Rochester Row, London, SW1P 1LJ, Westminster, SW1P 1LJ

Century 21 London Central's office in Westminster, at 83-85 Rochester Row, is rated 3.9 out of 5 across 233 reviews on two platforms, including 173 Google reviews rated 4.6.

Google logo

4.6 / 5

173

Reviews on Google

This office

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Century 21 Hinckley

We’re delighted to present to you Century 21 Hinckley. The team are proud to represent Century 21 in the Hinckley & the Bosworth Borough area, offering professional, property related advice. We are dedicated to continually providing buyers and sellers of homes with the highest quality service as we fully understand that the buying and selling or properties will be one of the most vital purchases you will make in your life.

Ali · 30 March 2022

2/5

Trustpilot

Amateurs

My partner emailed regarding a property to let, they said they would contact her, they didn't. She rang them a few days later, still no contact from them. I emailed them and got a response within the hour. Working 12 hours, 5 days a week Its hard to view a property on an estate agents 9-5, the first person i dealt with weren't willing to accommodate this saying that 5pm is the last time they can really do and they don't work weekends. Booked for 5pm on a weekday. got the time off work to only get a call 15 minutes before saying that no one would be available as the viewing wasn't booked in properly. Re-arranged for a Saturday at 11am (even though they don't work). it got re-arraned again for the afternoon and the agent was still late. I understand that you might not make commission on a letting. but we definitely won't be going to Century21 for buying. amateur

Simon · 13 February 2020

1/5

Trustpilot

Fiona 07488715525 rogue landlord…

Fiona 07488715525 rogue landlord in Bedford Century 21 I have contacted as a professional on behalf of a tenant, initially answered my call and then refused to answer any calls or messages, has been reported to the police for harassment and discrimination, withholding access to the gas and electric meter for tenants. Extremely corrupt.

Mandeep · 23 September 2023

5/5

Google

Reference for Joolee Torto It is my absolute pleasure to provide a glowing reference for Joolee Torto, a …

Tim · 16 April 2025

5/5

Google

A really professional service with polite from Joolee. She always patiently answered my tricky questions . Highly recommended.

Shin · 16 April 2025

5/5

Trustpilot

PETERBOROUGH OFFICE

We recently rented a property with Century 21, I could not be more impressed with Ben and Nicole, both have gone out of there way to assist our move at such a stressful time. All emails / phone calls answered and dealt with virtually immediately. We had a minor issue with the cooker hood and shower and a tradesman was knocking at the door within an HOUR! I would highly recommend using them....

David · 11 January 2021

5/5

Google

Michael Boneh, the Pimlico agent has astounding knowledge, patience and skill as an estate agent in the area and I would highly recommend him to buyers looking for a central London (zone 1) purchase.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 23 October 2021

Agent replied · 23 October 2024

Thank you Sam for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

Joolee Torto has always negotiated well on my behalf and will continue using her. Well done Joolee.

Jason · 16 April 2025

4/5

Google

Michael helped us to sell our flat despite the challenges of COVID lockdowns and the loss of our buyer as a result of COVID-related redundancy. It took a while, but we got there in the end.

Martin · 23 October 2021

Agent replied · 23 October 2024

Thank you Martin for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

Good agency, they have a good managers. Lots of experience and happy to hel you.

Peter · 23 October 2023

Agent replied · 23 October 2024

Thank you Peter for your feedback, we really appreciate it!

1/5

Trustpilot

The private landlord didn’t even get…

The private landlord didn’t even get my roof fixed when I told him it’s leaking this was before Christmas and it’s still leaking now and there damp there too now and I told him on the 24th July 2021 am giving the property up and now he’s expecting me to have all my stuff out and he’s on about changing the locks am not happy at all

Hayley · 30 July 2021

5/5

Google

It was a pleasure to work with Michael. Professional and helpful throughout the sale.

Patrick · 23 October 2023

Agent replied · 23 October 2024

Thank you Patrick for your feedback, we really appreciate it and we are glad you like Michael's service!

5/5

Google

Reliable trustworthy and very professional 👏🏾 👌🏾 👍🏾 Big up joolee torto everytime. …

Aaron · 16 April 2025

5/5

Google

Iam very happy with your services and defently with book the Rooms again

Sabet · 16 April 2025

1/5

Trustpilot

They are very unprofessional

They are very unprofessional . They asked me come at exact time for the viewing ( not flexible) but they didn’t show up at all in the location. They didn’t even picked up my call. Worst costumer service ever.

Parbati · 3 March 2024

5/5

Google

Top services , David B-B is number one in Fulham & Chelsea

David · 23 October 2023

Agent replied · 23 October 2024

Thank you David for your feedback, we really appreciate it!

5/5

Google

Brilliant service thank you so much for all your assistance Michael and all your support with helping me find a good investment property.

Souna · 23 October 2022

Agent replied · 23 October 2024

Thank you Souna for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

Great friendly Mrs Joolee i meet from this place, Recommend

Xiuyu · 16 April 2025

1/5

Trustpilot

Incompetent Halwits

DO NOT. I repeat DO NOT make the same naive mistake that I made and deal with this incompetent company. I’ve had issues after issue since picking up my key. Now they’re expecting me to pay over £500 to get out of a lease that they are not upholding. Absolute bunch of inadequate halfwits. Wish there was a -5 option

Jacques · 24 December 2021

5/5

Google

I had a great agent, Gabriella, who helped restless to get everything done while I was trying to rent a flat for myself, very responsive and helpful.PositiveResponsiveness, Quality, Professionalism

Paulo · 23 October 2021

Agent replied · 23 October 2024

Thank you Paulo for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Gabriela Duca Sales Representative RE/MAX Central gabriela.duca@remax.co.uk

5/5

Google

Extremely high quality real estate agency firm. We've been dealing with Gabriel Duca who has always proven to be very responsive, caring and resourceful. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Sary · 23 October 2021

Agent replied · 23 October 2024

Thank you Sary for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Gabriela Duca Sales Representative RE/MAX Central gabriela.duca@remax.co.uk

1/5

Trustpilot

Appalling service

Appalling service. Called them four times over a one week period to arrange a viewing. Each time they said they would get someone to call me back. They didn’t and not once apologised for the poor service. Sent an email complaint to their head office but had no reply to this either. Have now given up trying to view this property.

Brian · 30 July 2021

1/5

Trustpilot

Don’t use this company

Don’t use this company. Their dishonesty with invoicing when challenged resulted in an unprofessional response from a very rude woman.

Kate · 21 September 2022

Agent replied · 25 October 2024

Good morning, I am sorry to hear this has happened. All our offices are franchised and we take poor service seriously. Could you please send an email to info@century21uk.com with your details and the office you dealt with in and i can look in to this. Regards, Sam

5/5

Google

Brisena You’ll find the best with her

Mohammed · 23 October 2023

Agent replied · 23 October 2024

Thank you Mohammed for your feedback, we really appreciate it and we are glad you like Brisena's service!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21 London Central's Google reviews

Questions about Century 21 London Central Westminster

How many reviews does Century 21 London Central Westminster have?

Century 21 London Central's Westminster office has 233 reviews across two platforms: 173 on Google, 60 on Trustpilot (across the whole business).

What is Century 21 London Central Westminster's rating?

Century 21 London Central Westminster is rated 3.9 out of 5 across all 233 reviews, and 4.6 out of 5 on Google from 173 reviews.

Where is Century 21 London Central's Westminster office?

Century 21 London Central Westminster, 83-85 Rochester Row, London, SW1P 1LJ, Westminster, SW1P 1LJ.

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