Trusted Agent profile

Century 21 London Central reviews

3.9

★★★★★ Good

233 reviews across 2 platforms

83-85 Rochester Row, London, SW1P 1LJ, Westminster SW1P 1LJ

Century 21 London Central's Westminster office at 83-85 Rochester Row is rated 3.9 out of 5 across 233 reviews on two platforms, including 173 Google reviews rated 4.6. The 60 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

173

Reviews on Google

This office

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Google

Michael is probably one of the best agents I’ve ever had the pleasure of working with. He was clear, concise and informative. His personable approach made me feel so at ease in our early chats that it was a no-brainer to drop my current agent and work with him instead. I’m vry happy that my instincts were right because all it took was one viewing and my apartment was rented at the listed price. I will not only use him again, but will definitely also recommend him to my friends in Asia. Onwards & Upwards MichaelPositiveResponsiveness, Quality, Professionalism, Value

Ash · 23 October 2021

Agent replied · 23 October 2024

Thank you Ash for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

My experience with finding a tenant through RE/MAX was an excellent one. Michael was very patient, listened to all our needs and gave us a lot of helpful advice. Although it wasn't an easy time to find tenants at the start of the year, Michael worked really hard and found us a quality tenant. We are really pleased with the outcome and thankful for the great service he has provided. We will definitely recommend his service and he will remain our agent of choice.PositiveResponsiveness, Quality, Professionalism, Value

Seik · 23 October 2021

Agent replied · 23 October 2024

Thank you Seik for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

I have been renting out my property through Remax for a couple years now and I have always found Michael and the rest of the team to be extremely friendly and helpful. The communication between myself and Remax is fantastic, Michael always responds to any of my queries straight away, even on weekends. My property is managed by Remax and the service they provide not only me with, but my tenants too, is excellent.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 23 October 2021

Agent replied · 23 October 2024

Thank you Amy for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

1/5

Trustpilot

Poor Transparency of Let only Fees BEWARE

I instructed Century 21 Royale Surbiton on a Let Only basis. During the sales process, the Let Only/Tenant Find service was presented to me as "6% + VAT paid once upfront", and my understanding from the documentation provided was that this was a one-off fee for securing a tenant.

Ava · 25 July 2026

5/5

Google

I highly recommend CENTURY 21 for a smooth and hassle-free rental experience. Big thanks to Jill and the team!

Zurab · 16 April 2025

Agent replied · 23 October 2024

Thank you so much, Zurab, for your kind words and for choosing Century 21 London Central for your rental needs! We’re thrilled to hear that your experience with Jill and the team was smooth and hassle-free. Providing exceptional service is … More

5/5

Google

Michael was very accommodating to our needs. He showed us the property in the late evening at a time that suited both my partner and I. He even came in on the weekend to verify our documents once we were successful in obtaining a property. His communication was on point and not question was too difficult. Thank you for all your help Michael.

Aaron · 23 October 2022

Agent replied · 23 October 2024

Thank you Aaron for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

Michael was great helping us to get our house move through before the stamp duty deadline. Thanks so much!

Greg · 11 April 2025

Agent replied · 16 April 2026

Thank you for your kind review. We’re delighted Michael was able to help keep everything moving and get your move completed before the stamp duty deadline. Wishing you all the very best in your new home, and thank you again!

5/5

Google

Michael Boneh is an excellent estate agent. Purchased my first property in Page Street last year and Michael was incredibly helpful at every stage of the process. He was easy to reach via email/phone if I had any questions and he helped us come to an agreement with the previous owners regarding fixtures/fittings. Would highly recommend RE/MAX Central to anyone!

Diana · 23 October 2022

Agent replied · 23 October 2024

Thank you Diana for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

5/5

Google

We found Michael Boneh at Century 21 extremely helpful in both our search for a flat and in guiding us through the purchase process. Michael was knowledgeable, friendly and was always on hand to offer advice / answer the various questions we had. Would highly recommend!

Katherine · 23 October 2023

Agent replied · 23 October 2024

Thank you Katherine for your feedback, we really appreciate it and we are glad you like Michael's service!

5/5

Google

Had a very professional and responsive flat purchase experience. Would recommend Michael as agent.

Hutan · 17 March 2025

Agent replied · 16 April 2026

Thank you for your kind feedback. We’re pleased to hear you had a professional and responsive experience, and that Michael made a positive impression. Thank you for the recommendation, we wish you all the best in your new home.

5/5

Google

I cannot recommend Thomas enough. He is genuinely helpful and was invested in supporting us find the right property. Unlike so many other estate agents, he wasn't pushy. Instead he was patient, giving us the time and space to consider each …

Laura · 16 April 2025

5/5

Google

After 10+ years of living/renting in the very central London - we have finally found the agency/REMAX that fully lives up to its name and reputation! As tenants, we are incredibly lucky to be in the hands of Francesco - who takes the whole client experience to entirely different level! His attention to details, availability and enormous competence are second to none! Thank you Francesco & team Remax!

Alexey · 24 October 2019

Agent replied · 23 October 2024

Thank you Alexey for your feedback, we really appreciate it!

1/5

Trustpilot

Very disappointing experience with the property management service

I am writing this based on my experience dealing with an agent at Century 21 London Central regarding a serious water leak from a property they manage.

CA · 17 September 2026

5/5

Google

Michael Boneh was the agent that walked us through the whole process of moving into our new flat. We was very happy with his service as he was so helpful and ensured any questions we had were sorted out quickly. I would defiantly recommend this agencyPositiveResponsiveness, Quality, Professionalism, Value

Afia · 23 October 2022

Agent replied · 23 October 2024

Thank you Afia for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk

1/5

Google

Worst experience I have ever had. There was a fire in the underfloor heating of my building, leaving a very large hole in my flat, as well as persistent exposure to debris and dangerous fumes. REMAX did not make any moves to get this fixed in over 2 months, driving me to look for elsewhere to live. Before we discovered the fire under the floor, (when it was just the unbearable fumes) I was told by the engineer that REMAX sent to go to sleep and see if it persisted in the morning. Thankfully, a neighbour who had also had her underfloor heating catch fire in that same building told me to call the fire brigade, and they were able to discover the fire. If I would have left it up to REMAX, I could be dead by now. The apartment was not left in habitable conditions, yet I got 0 compensation for any of my rent, nor living 2 months without my heating as the building management said it posted a threat to life, nor the increased energy bills due to using a space heater to keep warm, nor help to cover any vet bills from the irreparable pulmonary damage this made to my cat, who now has feline asthma. Incredibly thoughtless and unethical agency - would not recommend to anyone.

Maria · 23 October 2022

1/5

Trustpilot

Century 21 Bedford is a scam

Century 21 in Bedford is ran by a scam lord not a landlord, they steal deposits, refuse to provide heating. They will happily illegally let flats with damp, mould and fungus growing in the floors. They refuse to repair anything properly and don't use qualified people to do the repairs.

Andrew · 25 July 2022

Agent replied · 25 October 2024

Good afternoon Andrew, I can only apologise if you feel you had an unfair experience each branch is an indepentently owned and operated franchise. I have since spoken to the branch who mentioned you left the apartment a number of months ago due to needing a bigger apartment but they mentioned that the issues you experienced were repaired for you during the tenancy. I am happy to discuss this with you if you prefer? Regards, Sam.

5/5

Google

A big thank you to Michael Boneh and Andrea Frigo of Remax. They have been extremely kind and professional in assisting me in the purchase of my flat in London. Great job!

Luca · 23 October 2023

Agent replied · 23 October 2024

Thank you Luca for your feedback, we really appreciate it and we are glad you like Michael's and Andrea's service!

5/5

Google

I was drawn to Andrea's pleasant and courteous manners when he came to give a valuation on my flat. I am pleased that I wasn't mistaken. Not only is his commission set at a fair rate, he is willing to go an extra mile to be of help. I have no qualms in placing my trust in his advice as I find him a decent and patient man, never once putting pressure on me for a quick sale. I feel comfortable dealing with him and have no reservation in recommending him to others.

R · 23 October 2023

Agent replied · 23 October 2024

Thank you R N, it's been a real pleasure helping you sell you lovely flat in Medway Street! All the best

5/5

Google

I've been assisted by Daniela Diotti in my house search, and I couldn't have hoped for a better real estate agent. She understood immediately what I was looking for and never departed from my wishes. Her client care is perfect and I felt like I was in safe hands throughout the entire process.

Ilaria · 10 February 2025

Agent replied · 8 October 2025

Dear Ilaria, Thank you so much for sharing your satisfaction with us! We are truly delighted … More

5/5

Google

Working with Kirsty Baker at Remax has been nothing short of brilliant. She helped guide my transition to this new flat and responded to all issues raised with expediency. It's been refreshing knowing I have a very professional and reliable property management contact on hand at all times.PositiveResponsiveness, Quality, Professionalism, Value

Idemudia · 23 October 2021

Agent replied · 23 October 2024

Thank you Idemudia for your feedback!

5/5

Google

Professional, efficient and friendly. Amazing from start to finish, went a step further to support. All the staff were great but especially Jolee Torto Can't thank her and the team enough.

Lloyd · 16 April 2025

5/5

Google

We have just completed on a purchase of a unit through Remax Commercial London our contact there was Mr Sabby Singh who was absolutely outstanding with level of service provided in a complicated deal we were kept well informed and he negotiated a deal that we were happy with and walked us through the whole deal. If you are looking to sell or buy Mr Sabby Singh is the man who can help deal with property’s in the whole of the Uk and aboard. My partner and I would like to thank Sabby for his service. 5STARPositiveProfessionalism

Ranj · 23 October 2021

5/5

Google

I recently sold my flat in London through Michael Boneh at Century 21 London Central, and I’m very happy with how the process went. He played a key role in managing the sale smoothly and was professional, responsive, and made what could …

Isobel · 16 April 2025

Agent replied · 16 April 2026

Thank you very much for your kind review. We’re delighted to hear that Michael Boneh helped make your sale feel smooth and straightforward, and that his professionalism and responsiveness stood out throughout the process. Selling a home can … More

1/5

Trustpilot

Horrific experience

Horrific experience. Used the Cobham branch back in 2024/25 and the deposit was taken by Dylan and never returned. He had not put into the Mydeposits scheme as per contract and now we are missing over £1200.

Customer · 10 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21 London Central's Google reviews

Questions about Century 21 London Central

How many reviews does Century 21 London Central have?

Century 21 London Central's Westminster office has 233 reviews across two platforms: 173 on Google, 60 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Century 21 London Central's rating?

Century 21 London Central is rated 3.9 out of 5 across all 233 reviews, and 4.6 out of 5 on Google from 173 reviews, checked 9 October 2026.

Where is Century 21 London Central's Westminster office?

Century 21 London Central, 83-85 Rochester Row, London, SW1P 1LJ, Westminster SW1P 1LJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.