5/5
Excellent agents, very friendly, found a buyer for our house, hope to be moving soon.

Trusted Agent profile Β· Westbury Β· Wiltshire
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1,355 reviews across 3 platforms
7 Palomino Place, Westbury, Wiltshire, BA13 3SD
Part of Martin & Co, see every office.
Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,355 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
1,133
Reviews on Google
This office
81
Reviews on Facebook
This office
141
Reviews on Trustpilot
This office
Every review we hold for the Westbury office, from every platform, shown as written. First names only.
5/5
Excellent agents, very friendly, found a buyer for our house, hope to be moving soon.
2/5
Can't fault the friendliness of the staff but theythe not a lot of help. Don't seem to have a lot of answers. Knew we were moving for the first time and haven't given us a lot of guidance or information. The viewing was very rushed and wasn't informative in the slightest. Was told the property would be "deep cleaned" etc but would be lucky if they ran a Hoover around. The process was very quick and the staff are lovely people but over all we're not too impressed.
5/5
Martin & Co, Westbury branch looked after us for just over 5 years. It makes a huge difference to find good and professional letting agency. They have always been professional, prompt in answering questions or sorting out any issues. Support from the begging till the end, also helped us find a new place to live once previous house was sold and we even didn't have to worry about it. I would like to thank all of the team there for their work and great customer care.
5/5
Mid October I walked past a house for sale, a quick check on site to see if it was within our budget and I phoned the agents up and booked a viewing for the next day, then we put an offer in soon after. Now we're moving in mid January! From that first phone call Martin and Co have looked after us through out the whole process, keeping everything running smoothly, which has been very appreciated for the nervous first time buyers that we were. Highly recommend this branch, as well as the wonderfully understanding and cheery staff that work there.
5/5
Martin & Co. sold our house for us. As you would expect, that is always excellent news, but in our case, it was even better as our house had been on the market for over a year with another estate agent. M&C managed to sell my house within 2 weeks of taking us on - amazing. Not only that, their communication was always on form. After a viewing, they would both call me to update me, as well as send me an email with the feedback. Once we had an offer, I was phone every fortnight with a little check-in update. This was all so reassuring after our hard time up until using them. I highly recommend M&C, and cannot thank them enough for their services.
5/5
Fantastic service from beginning to end. Lewis and Kim have been extremely professional, friendly and knowledgeable, as have other members of staff we have briefly spoken to (Sally, Kate and Joel). All have kept us up to date through the process and nothing is too big or too time consuming for them. Our house sale has gone through in 2 months and 2 days from market to completion which i do not believe would of happened with another estate agent. Highly recommend Martin & Co. They have made a normally stressful time go smoothly and efficiently. Thank you :)
5/5
Having carried out various construction tasks on behalf of Martin and Co from a dripping tap to a bathroom replacement they always have the tenants thoughts at heart. From the tenant calling to report an issue to the issue being sent to us is very smooth and responsive and rectified as soon as humanly possible. Keep up the good work Martin and Co lettings team!PositiveResponsiveness, Professionalism
5/5
Fantastic service from beginning to end. Lewis and Kim have been extremely professional, friendly and knowledgeable, as have other members of staff we have briefly spoken to (Sally, Kate and Joel). All have kept us up to date through the process and nothing is too big or too time consuming for them. Our house sale has gone through in 2 months and 2 days from market to completion which i do not believe would of happened with another estate agent. Highly recommend Martin & Co. They have made a normally stressful time go smoothly and efficiently. Thank you :)
5/5
Mid October I walked past a house for sale, a quick check on site to see if it was within our budget and I phoned the agents up and booked a viewing for the next day, then we put an offer in soon after. Now we're moving in mid January! From that first phone call Martin and Co have looked after us through out the whole process, keeping everything running smoothly, which has been very appreciated for the nervous first time buyers that we were. Highly recommend this branch, as well as the wonderfully understanding and cheery staff that work there.
5/5
Very helpful, efficient and professional people to deal with. Had some really good suggestions and a viewing recently with them that went very well. Not pushy, just helpful and a pleasure to deal with.
5/5
I would recommend Martin &Co Westbury to anyone who is looking for a property.They guided us through out the process and we got updates always. Their exceptional service is the reason I rated them excellent.
5/5
Outstanding service and communication, So easy to deal with and always on hand with any issues/ questions you may have. I'd highly recommend Martin & Co. A top team π
5/5
Fantastic from the initial contact⦠have kept me informed both of the process and where things are. Excellent communication from all staff, and very understanding of problems I myself have personally. Would highly recommend and hope this is the start of a long working relationship.
5/5
Had a house viewing yesterday, Kerri was very helpful!
5/5
A Great Experience
We are very impressed with the positive, patient and professional attitude of all of the staff at Martin & Co Westbury office.
5/5
Very professional and superb service
5/5
Great experience with Kerri whilst viewing a property, answered any questions I had and suggested similar properties in the area along with arranging viewing the same day.
5/5
Martin & Co were very good throughout our entire house purchase, they were very good in keeping us updated on info from the seller side as well as checking in regularly on progress on our part too. All the staff we spoke to were polite and friendly. The process was for the most part stress free because of their good work!
5/5
Really friendly and helpful staff, answered all my questions quickly, would recommend!
5/5
Having just purchased a property which we found on their website they had very flexible time slots to view the property and have kept us up to date with everything from each step in the buying process. I would highly recommend them to anyone that are selling or buying as they have been very professional and have had no issues with their service. They forwarded my details to their chosen mortgage broker which we have used as they were able to get us an even better deal then we had already found so I am great full for their help from day 1.
5/5
5 star Lettings Team!
I work closely as a contractor for the lettings team and I find them very helpful and great communication, a great time to deal with!
5/5
Pleasant and professional
5/5
Martin & co have been brilliant throughout the sale of my property. The photos taken were excellent and the whole process has been made really easy by the team. Couldn't recommend them more.
5/5
Had a very pain free experience in renting a new property. Cannot fault the service received at all. Would recommend 100%! Lola in particular was very personable and professional to deal with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Martin & Co Westbury won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 20212021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.

Martin & Co Westbury won awards at The British Property Awards in three years, most recently 2024.
British Property Awards winner in three years: 2022, 2023, 2024.
British Property Awards by year, 2022 to 20242024 1 Gold and 1 Silver The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.
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Yes. Martin & Co Westbury won Gold in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Westbury and Silver for Regional Estate Agent, Southern (Wiltshire) at The British Property Awards 2024, and 3 other industry awards since 2021.