Trusted Agent profile Β· Westbury Β· Wiltshire

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Martin & Co Westbury reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,355 reviews across 3 platforms

7 Palomino Place, Westbury, Wiltshire, BA13 3SD

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Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,355 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

1,133

Reviews on Google

This office

Facebook logo

4.8 / 5

81

Reviews on Facebook

This office

Trustpilot logo

141

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Westbury office, from every platform, shown as written. First names only.

5/5

Google

Excellent agents, very friendly, found a buyer for our house, hope to be moving soon.

Derek Β· 27 June 2025

2/5

Google

Can't fault the friendliness of the staff but theythe not a lot of help. Don't seem to have a lot of answers. Knew we were moving for the first time and haven't given us a lot of guidance or information. The viewing was very rushed and wasn't informative in the slightest. Was told the property would be "deep cleaned" etc but would be lucky if they ran a Hoover around. The process was very quick and the staff are lovely people but over all we're not too impressed.

T Β· 13 May 2019

5/5

Google

Martin & Co, Westbury branch looked after us for just over 5 years. It makes a huge difference to find good and professional letting agency. They have always been professional, prompt in answering questions or sorting out any issues. Support from the begging till the end, also helped us find a new place to live once previous house was sold and we even didn't have to worry about it. I would like to thank all of the team there for their work and great customer care.

E Β· 13 May 2019

5/5

Google

Mid October I walked past a house for sale, a quick check on site to see if it was within our budget and I phoned the agents up and booked a viewing for the next day, then we put an offer in soon after. Now we're moving in mid January! From that first phone call Martin and Co have looked after us through out the whole process, keeping everything running smoothly, which has been very appreciated for the nervous first time buyers that we were. Highly recommend this branch, as well as the wonderfully understanding and cheery staff that work there.

Louise Β· 13 May 2019

5/5

Google

Martin & Co. sold our house for us. As you would expect, that is always excellent news, but in our case, it was even better as our house had been on the market for over a year with another estate agent. M&C managed to sell my house within 2 weeks of taking us on - amazing. Not only that, their communication was always on form. After a viewing, they would both call me to update me, as well as send me an email with the feedback. Once we had an offer, I was phone every fortnight with a little check-in update. This was all so reassuring after our hard time up until using them. I highly recommend M&C, and cannot thank them enough for their services.

Tara Β· 13 May 2019

5/5

Google

Fantastic service from beginning to end. Lewis and Kim have been extremely professional, friendly and knowledgeable, as have other members of staff we have briefly spoken to (Sally, Kate and Joel). All have kept us up to date through the process and nothing is too big or too time consuming for them. Our house sale has gone through in 2 months and 2 days from market to completion which i do not believe would of happened with another estate agent. Highly recommend Martin & Co. They have made a normally stressful time go smoothly and efficiently. Thank you :)

Fiona Β· 13 May 2019

5/5

Google

Having carried out various construction tasks on behalf of Martin and Co from a dripping tap to a bathroom replacement they always have the tenants thoughts at heart. From the tenant calling to report an issue to the issue being sent to us is very smooth and responsive and rectified as soon as humanly possible. Keep up the good work Martin and Co lettings team!PositiveResponsiveness, Professionalism

Matt Β· 18 July 2022

5/5

Google

Fantastic service from beginning to end. Lewis and Kim have been extremely professional, friendly and knowledgeable, as have other members of staff we have briefly spoken to (Sally, Kate and Joel). All have kept us up to date through the process and nothing is too big or too time consuming for them. Our house sale has gone through in 2 months and 2 days from market to completion which i do not believe would of happened with another estate agent. Highly recommend Martin & Co. They have made a normally stressful time go smoothly and efficiently. Thank you :)

Fiona Β· 28 March 2019

5/5

Google

Mid October I walked past a house for sale, a quick check on site to see if it was within our budget and I phoned the agents up and booked a viewing for the next day, then we put an offer in soon after. Now we're moving in mid January! From that first phone call Martin and Co have looked after us through out the whole process, keeping everything running smoothly, which has been very appreciated for the nervous first time buyers that we were. Highly recommend this branch, as well as the wonderfully understanding and cheery staff that work there.

Louise Β· 28 March 2019

5/5

Google

Very helpful, efficient and professional people to deal with. Had some really good suggestions and a viewing recently with them that went very well. Not pushy, just helpful and a pleasure to deal with.

Joshua Β· 3 October 2024

5/5

Google

I would recommend Martin &Co Westbury to anyone who is looking for a property.They guided us through out the process and we got updates always. Their exceptional service is the reason I rated them excellent.

Sithulisiwe Β· 17 September 2024

5/5

Google

Outstanding service and communication, So easy to deal with and always on hand with any issues/ questions you may have. I'd highly recommend Martin & Co. A top team πŸ‘Œ

Dargy Β· 30 November 2024

5/5

Google

Fantastic from the initial contact… have kept me informed both of the process and where things are. Excellent communication from all staff, and very understanding of problems I myself have personally. Would highly recommend and hope this is the start of a long working relationship.

Joan Β· 13 March 2024

5/5

Google

Had a house viewing yesterday, Kerri was very helpful!

Jason Β· 21 May 2023

5/5

Trustpilot

A Great Experience

We are very impressed with the positive, patient and professional attitude of all of the staff at Martin & Co Westbury office.

David Β· 18 March 2025

5/5

Google

Very professional and superb service

Nicola Β· 27 September 2025

5/5

Google

Great experience with Kerri whilst viewing a property, answered any questions I had and suggested similar properties in the area along with arranging viewing the same day.

Thomas Β· 9 January 2025

5/5

Google

Martin & Co were very good throughout our entire house purchase, they were very good in keeping us updated on info from the seller side as well as checking in regularly on progress on our part too. All the staff we spoke to were polite and friendly. The process was for the most part stress free because of their good work!

Erin Β· 5 January 2023

5/5

Google

Really friendly and helpful staff, answered all my questions quickly, would recommend!

Alex Β· 14 July 2025

5/5

Facebook

Having just purchased a property which we found on their website they had very flexible time slots to view the property and have kept us up to date with everything from each step in the buying process. I would highly recommend them to anyone that are selling or buying as they have been very professional and have had no issues with their service. They forwarded my details to their chosen mortgage broker which we have used as they were able to get us an even better deal then we had already found so I am great full for their help from day 1.

Kieran Β· 4 October 2018

5/5

Trustpilot

5 star Lettings Team!

I work closely as a contractor for the lettings team and I find them very helpful and great communication, a great time to deal with!

Chris Β· 31 January 2025

5/5

Google

Pleasant and professional

JR Β· 11 October 2025

5/5

Google

Martin & co have been brilliant throughout the sale of my property. The photos taken were excellent and the whole process has been made really easy by the team. Couldn't recommend them more.

A Β· 2 October 2024

5/5

Google

Had a very pain free experience in renting a new property. Cannot fault the service received at all. Would recommend 100%! Lola in particular was very personable and professional to deal with

Mark Β· 16 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin & Co's Google reviewsLeave Martin & Co a review

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martin & Co Westbury won awards at EA Masters in one year, most recently 2021.

EA Masters winner in one year: 2021.

EA Masters by year, 2021

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Martin & Co Westbury won awards at The British Property Awards in three years, most recently 2024.

British Property Awards winner in three years: 2022, 2023, 2024.

British Property Awards by year, 2022 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

About Martin & Co Westbury

Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.

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Questions about Martin & Co Westbury

Has Martin & Co won any awards?

Yes. Martin & Co Westbury won Gold in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Westbury and Silver for Regional Estate Agent, Southern (Wiltshire) at The British Property Awards 2024, and 3 other industry awards since 2021.

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