5/5
GoogleI have recently been a tenant at a property managed by Martin & Co. Brittany and the rest of the team have been superb throughout the whole time, from the check in process, during my tenancy and at check out.
Trusted Agent profile · Westbury · Wiltshire
Verified
Martin & Co Westbury reviews
★★★★★
1,355 reviews across 3 platforms
7 Palomino Place, Westbury, Wiltshire, BA13 3SD
Part of Martin & Co, see every office.
Martin & Co's office in Westbury, Wiltshire, at 7 Palomino Place, is rated 4.8 out of 5 across 1,355 reviews on three platforms, including 1,133 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
1,133
Reviews on Google
This office
81
Reviews on Facebook
This office
141
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Westbury office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely fantastic show round with Mark! Would highly recommend and will definitely use in the future
5/5
TrustpilotGreat viewings with Kerry
Great viewings with Kerry - really helpful, lots of information and knowledge about the area and the properties. Went out of way to organise a second viewing for us the same day.
5/5
GoogleGetting our house on the market has been a pleasant and quick experience. Louisa came to take photos of our house and had the advertisement ready to go within 24hrs! She was so lovely and made me feel so comfortable with the whole process.
5/5
TrustpilotBest estate agents
Best estate agents, Brittany and all the letting team have been flawless. Quick to answer enquiries, happy to answer any questions and overall very friendly. We have been with Martin&Co for a year now and could not recommend more⭐️
5/5
FacebookAfter needing to move closer due to work reasons. Tim was more than helpful in helping us find an idyllic flat. As it's just above the office, Tim is still chatty and friendly as ever. Our Property Manager Becky is always willing to help us with anything we need. Cannot reccomend the team enough!
5/5
GoogleCouldn’t thank the team at Martin & Co enough. Everything was very easy and professional from start to finish. Every questions were answered quickly and confidently. Will definitely use them again and 100% recommend them for purchasing or renting a property.
5/5
GoogleStaff are so friendly and beyond helpful. We viewed a property with Kerry, she as so lovely, she made us feel really relaxed. She attended to all of our enquiries, overall a really nice experience.
5/5
TrustpilotProperty Listing
I decided to list my property with Martin & Co because a few people had recommended and i am not dissapointed so far at all. Tanya came out to talk us through the process and she was extremely thorough and answered anys without issue.Louisa came out to take pics of the flat and these were sent to me this morning and they looked really decent.The same day my flat was uploaded to the market.Extremely efficient & a pleasure to speak to.
5/5
GoogleKieran was so helpful at every stage gave lots of information when he called. Also explained every step of the process so well. Thank you
5/5
TrustpilotI knew nothing about the process of…
I knew nothing about the process of buying a property whenI walked into Martin & Co, and from that very first day they helped me through each step of the process. They assisted me with viewings, and were able to arrange times to suit my work schedule. I was also walked through the process of applying for a mortgage, and given advice for starting the process of engaging a solicitor. And even then they have been in regular contact throughout the whole conveyancing process, assisting with moving things along when needed. In addition to this every member of staff that I have spoken to, or met, has been extremely courteous and polite. This whole experience has been made so much less traumatic thanks to the staff at Martin & Co in Westbury.
5/5
GoogleOur experience with Kerri was brilliant. She answered all our questions and was welcoming and friendly for the entire viewing.
5/5
GoogleThis is our 2nd viewing with mark now and wow he is amazing! I couldn’t recommend anyone better to take me on a house tour he’s brilliant!
5/5
GoogleI had a viewing conducted by Kiri yesterday, it was a lovely experience, very detailed and very lively. Would definitely recommend them as it was one of the best viewing experience I had.
5/5
TrustpilotThank you
A big thank you to Kerri she is knowledgeable, very supportive and put my husband and I at ease when we were viewing properties.
5/5
GoogleKerry was very informative, letting us know about the local area and showing us around the house we was viewing. Very friendly and was ready waiting for us when we arrived.
5/5
TrustpilotFriendly service
Kerry was very informative, letting us know about the local area and showing us around the house we was viewing. Very friendly and was ready waiting for us when we arrived.
4/5
GoogleBeen under Martin and co as tenants for 6 years. All in all, good service, some communication mishaps and maybe clearer lines of communication could be had from some members of staff but all in all ok.
5/5
GoogleBrilliant service, me and my partner recently got our keys to our new property and all the staff that have assisted with the process of getting the property have been very helpful. Shout out to Charlotte.
5/5
GoogleMartin and Co have been an approachable, professional and communicative letting agency for me. The process of arranging a flat viewing with them all the way through to moving in was a positive one. The staff are friendly and have always … More
5/5
TrustpilotVery professional
Very professional, they kept me updated throughout the sales process. Kieran was very helpful throughout.
5/5
GoogleWe had Kerri show me and my partner around 2 properties in Westbury. She was very friendly, easy to talk to and answered all of our questions. We are first time buyers and to have someone as easy-going as Kerri to guide us through the viewing process was brilliant.
5/5
GoogleKerri showed my mum and I around a property in Warminster today. She was friendly, professional and let us take our time. She was very helpful and made us feel at ease. She is a credit to the company.
5/5
GoogleApplication process very easy and organised. Viewing arranged and was taken almost right away even though I arrived early. Pleasant, professional manner who evidently values customer service. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martin & Co Westbury won awards at EA Masters in one year, most recently 2021.
EA Masters winner in one year: 2021.
EA Masters by year, 2021
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Westbury
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Martin & Co Westbury won awards at The British Property Awards in three years, most recently 2024.
British Property Awards winner in three years: 2022, 2023, 2024.
British Property Awards by year, 2022 to 2024
2024 1 Gold and 1 Silver The British Property Awards 2024 winners
- SilverThe British Property Awards 2024: Regional Estate Agent, Southern (Wiltshire)
- Local Gold (1)The British Property Awards 2024
- Westbury
2023 1 Gold The British Property Awards 2023 winners
- Local Gold (1)The British Property Awards 2023
- Westbury
2022 1 Gold The British Property Awards 2022 winners
- Local Gold (1)The British Property Awards 2022
- Westbury
Source: The British Property Awards winners lists, as published, linked by year.
About Martin & Co Westbury
Westbury's award winning, top selling and fast letting estate agents. We specialise in selling houses and residential lettings across Westbury, Warminster and Trowbridge. With close working relationships with the Martin & Co offices in Bath and Salisbury. Directors John and Luke Hames have worked successfully in Westbury for a combined 40 years and employ local, motivated staff with the highest levels of experience. We provide clear, honest advise from the outset, followed up by serious hard work to get your property sold or let for the best price. If you're looking for a property to buy, let or rent in the area, please contact a member of our dedicated team who will be happy to help.. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Westbury get you on the move.
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Questions about Martin & Co Westbury
Has Martin & Co won any awards?
Yes. Martin & Co Westbury won Gold in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Westbury and Silver for Regional Estate Agent, Southern (Wiltshire) at The British Property Awards 2024, and 3 other industry awards since 2021.
