Kinleigh Folkard and Hayward West Wickham reviews

★★★★★ 5/5

Google

Even though our purchase fell through (no fault of KFH) the service we got from KFH was fantastic, Particularly from Vanessa who went out of her way to guide us through the process. Thanks Vanessa!!

Sue · 23 November 2023

★★★★★ 5/5

Google

Sean Baker and the KFH team were a brilliant support in helping me purchase a property. Even though the chain was a long and difficult one, Sean worked with me and the other parties involved to keep us informed and moving forward towards the goal - of exchange and completion. His personable and professional style helped me through the ups and downs, and I know that with his commitment and care - we have been able to cross the finishing line in time and still smiling! 😊

Mary · 25 January 2024

★★★★★ 5/5

Google

Even though our purchase fell through (no fault of KFH) the service we got from KFH was fantastic, Particularly from Vanessa who went out of her way to guide us through the process. Thanks Vanessa!!

John · 18 November 2023

★★★★★ 3/5

Google

I had my ups and downs with KFH and it took 9 months to sell our house but we did get there. They sent some people around who clearly had no interest in the house which we felt was a waste of everyone's time. However they earnt their money and my absolute respect when they managed to find a surveyor and get them on site within 2.5 hours on the day we moved and thus kept the whole deal alive. Ask any of the girls in the office if you want to hear the full story.

Joe · 29 July 2019

★★★★★ 5/5

Google

Dealt with Laura and team and cant speak highly enough of them. Laura was very responsive, helpful and proactive in my search and worked very hard to help me find what I was looking for. Very happy with what she did and would return to use her instantly when I choose to sell the property I have now bought. First class service for me!

Francis · 29 July 2019

★★★★★ 5/5

Google

Great service to purchase a house. I have been pleased with the process. It went very smoothly and I would recommend KFH West Wickham. Communication was great and we be very happy to use them again! Laura and Harry have been great in thr process.

Julie · 4 July 2025

★★★★★ 5/5

Google

Vanessa is a credit to KFH. Her knowledge and patience made our property purchase far easier than my previous experiences with other agents. I wouldn't hesitate to deal with Vanessa and her team again.

Makayla · 18 November 2023

★★★★★ 5/5

Google

My Grandmother had a wonderful experience. Everyone was very helpful especially Laura. I found the staff caring and respectful. Would recommend!

James · 27 July 2024

★★★★★ 5/5

Google

After an unsuccessful experience with another high street agent we decided to switch to KFH. Charlene and the team were so professional and Laura was our sales negotiator. Laura found us a buyer and really helped to move things along throughout the conveyancing process. We would highly recommend KFH West Wickham. Thanks again ladies!PositiveResponsiveness, Professionalism, Value

Jessica · 21 June 2021

★★★★★ 5/5

Google

Laura, Hari and the team at West Wickham have been excellent during our purchase. Clear and direct communication from the team and all really went above and beyond to help ensure our purchase got to completion. Highly recommend.

Lucy · 22 July 2023

★★★★★ 1/5

Google

Many people are uncomfortable to leave a negative review with their names, however, our experience was so dreadful with this unprofessional agency that we would like to share it with others. The property we've recently bought was solely marketed by this agency so we didn't have a choice but to try and work with them. However, the whole office is unbelievably incompetent. First of all, your private details are handled carelessly resulting in us gaining regular access to their other clients' private data (both vendors and buyers) both via e-mail and postal letters. Think carelessly copied in e-mails from other clients, postal letters addressed to other clients attached to ours in the same envelope. Once could be a mistake but this happening numerous times via both methods raises serious concerns. Second, as we already had our mortgage sorted and our chain was very short and all freehold we requested the exchange date to be within 9 weeks from acceptance of offer (this is a perfectly acceptable amount of time) so we could avoid paying another 2.5 months of rental fee unnecessarily. Vanessa claimed that our request is impossible and set up the exchange date 10 weeks after the offer got accepted. Ironically, about 10 days before their chosen exchange date they started to harass us to exchange asap as everyone in the chain was apparently ready to sign immediately. When we refused to bring the dates ahead due to them being ignorant about our needs earlier we've been put under incredible and completely unnecessary pressure with their constant calls, e-mails (even to our solicitor to convince us!!) pushy attitude and agressive tactics. To the point, that I had to switch phone numbers for a week to avoid repeating ourselves the 10th time about our refusal of a last minute change of the date that they forced on us in the first place. And to the point that we got very close to pulling out of the whole purchase just to get rid of this horrible agency. No doubt, had we found another suitable property at that point we would have pulled out without thinking twice. Thirdly, despite all the stress they caused to try and bring the exchange date earlier last minute "due to everyone was ready", guess what.. on the named exchange day the exchange had to be cancelled due to the rest of the chain not even being ready with their paperwork. It's a wonder that the purchase actually happened in the end.

Agnes · 25 June 2018

★★★★★ 5/5

Google

We were delighted with the service we received from Laura and the whole team at KFH West Wickham. Laura was supportive and encouraging, always available to provide advice, and made sure things moved along as smoothly as possible despite all the challenges of lockdown. We felt we were in very good hands and would definitely recommend KFH highly.PositiveResponsiveness, Professionalism

Steve · 25 August 2020

★★★★★ 5/5

Google

Laura Sean & Emma, What a fabulous team! Thank you so much for all your hard work & determination to secure the house of our dreams, you have made us so happy & we are so grateful. Also a huge thank you to their KFH solicitor Jeremy who always made time to speak to us & was basically outstanding. Thank you all so much. Carol Chris & Teddy

Chris · 25 July 2024

★★★★★ 5/5

Google

KFH West Wickham (Harry in particular) helped sell our house for the price we wanted, when other estate agents were only interested in lowering our price for a quick sale. They were great in following up queries and delivering what we needed from them. The best estate agent in WW.

Alex · 28 March 2025

★★★★★ 5/5

Google

I cannot recommend highly enough the professionalism, efficiency and empathy this agent had during the recent sale of my elderly mother's home. Staff, especially Charlene and Laura, went above and beyond the call of duty with their efficiency but also kindness. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Sue · 25 August 2022

★★★★★ 5/5

Google

Laura at KFH was excellent. She was very energetic in chasing up any blockages to getting the deal over the line. Hari was very organised in getting viewings done and in putting across the benefits of the house. I would recommend kfh West Wickham every time.

Philip · 13 August 2022

★★★★★ 5/5

Google

I bought a house in West Wickham through KFH. The staff were excellent throughout the process, particularly Laura Maikovaite, and really went out of their way to push things along. I can't really praise them enough. I also ended up using their recommended solicitor and surveyor.

David · 13 August 2022

★★★★★ 5/5

Google

Lindsay, Laura and Vanessa at the West Wickham Branch were fantastic after we moved the marketing of our house to them from another agent. They kept us up-to-date at all times and were proactive and positive about selling our property. The sale process was also helped along by them and enabled us to achieve a very quick exchange and completion.

Dawn · 30 March 2019

★★★★★ 5/5

Google

I’m incredibly pleased with the service I received from KFH State Agents for my home purchase. Home buying process can be daunting, but their entire team was fantastic every step of the way. They were always available and communicated how each part of the whole process would move forward. Beyond their expertise and professionalism, the team was amicable and kind throughout my home buying process. They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary. I’m so glad I chose KFH State Agents for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top-notch real estate services!

Linne · 28 September 2023

★★★★★ 5/5

Google

We dealt with Laura at KFH during our recent purchase and she provided an exceptional service. Throughout the process Laura was responsive and helpful. She showed professionalism and commitment to her job and as a result we would definitely recommend KFH to all family and friends wishing to sell or purchase.PositiveResponsiveness, Professionalism

Catherine · 21 June 2021

★★★★★ 5/5

Google

During our search for a new home, we had the pleasure of meeting an outstanding estate agent - Sean Baker who made the entire experience truly delightful. His professionalism and warmth made us feel comfortable from the start. He went out of his way to show us numerous properties, tailoring each visit to our preferences and budget. His extensive knowledge of the market and genuine dedication to finding us the perfect home were evident throughout. I highly recommend his services. Thank you for making our house-hunting journey so enjoyable!

Miné · 25 August 2023

★★★★★ 5/5

Google

We have just exchanged on our a house in West Wickham. It was more complicated than some due to probate but Kinleigh Folkard & Hayward supported us through the process and kept all parties up to date and "on side". I would like to make a special mention of Emma who was a great calming influence and helped enormously with the photos.

Charles · 25 August 2024

★★★★★ 5/5

Google

Throughout a long winded and complicated sale, Hari and the team at KFH has been constantly supportive and reassuring. I’m so glad I chose KFH to market and sell my property and would definitely use them again in the future.

Lucy · 11 December 2022

★★★★★ 4/5

Google

During our house purchase, it was great dealing with KFH. Firstly, Sales Assistant Manager Laura helped us and the sellers come to a mutual agreement, and further down the line, Laura kept us up-to-date with all information that she got through regarding the process. I would definitely consider using KFH West Wickham in the future.

Kelly · 8 February 2020