Kinleigh Folkard and Hayward reviews

★★★★★ 5/5

Google

Laura and her team worked above and beyond our expectations during the sale of our house. Laura even came to our house on her days off to ensure that essential documents were signed and sent to the solicitor to prevent delays in the process. We would highly recommended KFH of West Wickham to anyone who is considering moving into and out of the area.

Sandra · 25 August 2023

★★★★★ 5/5

Google

Hari at KFH West Wickham was fantastic throughout the whole house buying process, from showing us round for our first viewing to eventually being the Agent who helped us complete on our family home in West Wickham. Hari kept us up to date and was always available if we had queries. He made the process as smooth as possible and was polite and professional in all our correspondence with him. Thanks Hari and KFH West Wickham!

Alex · 24 June 2022

★★★★★ 5/5

Google

Hari at KFH West Wickham was fantastic throughout the whole house buying process, from showing us round for our first viewing to eventually being the Agent who helped us complete on our family home in West Wickham. Hari kept us up to date and was always available if we had queries. He made the process as smooth as possible and was polite and professional in all our correspondence with him. Thanks Hari and KFH West Wickham!

TheAjrae20 · 14 June 2022

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We’ve been working with Holly and honestly couldn’t recommend her more. …

Kat · 20 February 2026

★★★★★ 5/5

Google

Vanessa was helpful, polite, knowledgeable and friendly. She was with us though our sale every step of the way, keeping us fully updated. She was patient in the long drawn out process of obtaining probate. She went the extra mile with some of the things it was difficult for us to do living some distance from the property.

Graham · 18 November 2023

★★★★★ 5/5

Google

Today is the day when we are picking up keys to our house. Our family of 5 will have a home we can call our own. It was a long and tiring process for us and now that it is completed I would like to express my gratitude to KFH team. First and foremost I would like to thank Laura Maikovaite for walking through this journey with us. I would like to point out that I found your insight into your work, positive attitude and tireless work you have done amazing. You were professional throughout your conduct, very dedicated and easily approachable. Even though we had so many hiccups and set backs through out the process (due to vendors living down under, different time zone, tenants, cover-19 etc.) all was well organised and communicated thanks to you. You answered all our questions, listened to all our concerns and never made us feel that we were taking up your time and that you were in a rush or should be elsewhere. We always felt as if we were your top priority. Even when you were on your days off, you still organised our second viewing and arranged us to meat your colleague Sophia instead. She was professional, punctual and very approachable. I would consider your team to be lucky having a dedicated team member like yourself. You have very good interpersonal and communication skills. I am glad the process has now been completed and I am grateful for your guidance and assistance throughout. Much appreciated. Big Thanks from me and my family :)PositiveResponsiveness, Quality, Professionalism, Value

Rimante · 21 June 2021

★★★★★ 5/5

Google

I highly recommend the West Wickham branch of Kinleigh Folkard & Hayward. In particular, Laura Maikovaite and Charlene McGarry. Charlene was involved from the beginning, dealing with the valuation of our property and continued to oversee the whole process. Laura dealt with the nitty gritty details of the sale and kept in constant contact with us. Our move did not go smoothly, on the day we were due to exchange contracts our buyer pulled out. I was devastated by this turn of events but Laura and Charlene acted extremely quickly and got us several viewings on the same day that our buyer pulled out. One of these viewers became our new buyer and from that point things went very smoothly. I was very impressed with the whole service, especially the ability of the team to pull together and act when things do not go to plan. I found the team to be professional and efficient and also kind and supportive and I would not hesitate to recommend them or use them again.PositiveResponsiveness, Quality, Professionalism, Value

Debbie · 21 June 2021

★★★★★ 5/5

Google

I had all the high street agents in to value my property, too be honest I was starting to lose the will to live until I met Charlene the manager of KFH West Wickham, what a breath of fresh air, so instructed Charlene, and straight away was called by the sales staff Laua and the superstar Vanessa, they both came round so they knew what they was selling, 9 days later, offer accepted over the asking price, Vanessa dealt with the progression of the sale, and at all times she was professional, delivered excellent customer care and a real genuine desire to work for her client (me). Buyer was a bit awkward, but Vanessa showed her skills and we exchanged today, what they didn't know is that I have been in the industry for 35 years, hence this review. Well done Vanessa, probably the best estate agent on West Wickham high street. Don't believe everything you hear about KFH, they do exactly what they say they will do.

Lee · 21 June 2021

★★★★★ 5/5

Google

Decided to go with KFH as i was impressed with the service when i bought the house originally. Luckily the same staff was there, so was an easy decision. Laura, Charlene and the team worked tireless to get this house sold, and even after a couple of set backs they still continued with the same energy as before. The staff are lovely, i felt well looked after and was updated as soon as things happened. Provided honest advice throughout and managed the sales process excellently. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Jason · 21 June 2021

★★★★★ 5/5

Google

Laura Maikovaite at KFH West Wickham is an example of how all estate agents should be, friendly, knowledgeable and placing customer service at the forefront of every transaction. Laura and the team at KFH West Wickham are fantastic and I would not hesitate to recommend them for all your property needs whether it is selling, buying or renting you are in good hands.

Jeremy · 21 June 2023

★★★★★ 5/5

Google

Laura was amazing from the first time we spoke when I wanted to view the property. She was very organised providing regular updates & chasing sols on my behalf too. Any questions I needed answering by the sellers she responded quickly too & provided the info. Would thoroughly recommend KFH West Wickham & Laura. Thank you & we love our new house.

Lisa · 21 June 2023

★★★★★ 5/5

Google

We dealt with Laura and Sean from the West Wickham office for our purchase, they kept us regularly updated and we feel like they really went above and beyond to get the sale through in what wasn't an easy process at all. We would happily recommend them both in the future.

Kelly · 29 February 2024

★★★★★ 5/5

Google

Laura was immense throughout our purchase. Her communication was top notch, keeping us updated throughout. We had some challenges to get over the line and her persistence saved the day. I only wish our agent was as good. When we decide to sell we'll definitely be going with Laura!!!

Don · 29 February 2024

★★★★★ 5/5

Google

Massive thank you to Sean, Vanessa & Emma for all their support throughout purchasing our first home. The entire process went smoothly without any issues. Would definitely recommend using the KFH West Wickham team for any property affairs in the future!

Samuel · 25 July 2024

★★★★★ 5/5

Google

Updated for 2024. Have today Exchanged Contracts on a sale of our house in Shirley. The entire team at Kfh goel beyond expectations. SEAN AND LAURA are simple the best and there no estate agent in this area I'd ever choose to work with other than Kfh. Professional, human and great to work with. The. Solicitors as usual dragged heels and there were some delays along the way, but KFH kept us up to date, informed and pushed to progress. They are great.. Excellent team and A+++ My last review.... Completed today!!! We were a client of KFH for nearly 9 months. They helped us find our perfect home, dealt with all our silly questions, marketed our house for sale and then again to rent. Fantastic service all the way through. Professional yet very friendly at the same time. They have felt at times like part of our family. All of the them are amazing - special mentions to Vanessa, Lindsey and Laura.

Rob · 11 December 2024

★★★★★ 5/5

Google

We received a truly five-star service from KFH West Wickham. We used them on both our sale and purchase. Laura was excellent, leading on both transactions and working extremely hard to make both processes run smoothly. We felt that she really went above and beyond. She was proactive at liaising with others in the chain and always kept us well informed and up to date. She remained positive throughout the process but at all times managed our expectations. We also dealt with Vanessa and Charlene in the office and both were professional, friendly, knowledgeable and happy to help when needed. We highly recommend Laura and the team.

Gerry · 21 June 2020

★★★★★ 5/5

Google

Laura, Sean and the team were great at managing the sale of my mum's property and let me know what was happening every step of the way. I would highly recommend them to anyone.

Steve · 9 November 2024

★★★★★ 5/5

Google

Recently completed on our sale. Many thanks to Laura and all the team at the West Wickham office. She went above and beyond to keep all parties appraised of progress, chasing as and when necessary. Plenty of offers of help and assistance along the way ensuring the whole process ran smoothly and pain free. So often not the case.

Chris · 21 June 2023

★★★★★ 5/5

Google

The selling of our house started very well with a good valuation and then a lot of potential buyer viewings. During this time Laura kept us up to date with the feedback of the viewing and always booked in with us, very professional. Once we had an offer Laura was great with her advice and we agreed a sale. The problems we had from here were down to others in the chain but Laura kept on top of things and was always pushing for updates and keeping us informed, even if it was bad news. We are very happy to have now completed and thank Laura and KFH West Wickham for their hard work.

Dean · 24 February 2020

★★★★★ 5/5

Google

I can not recommend Laura from west wickham branch enough. She is one of the nicest estate agents we have ever come across and made our first house buy seem so easy and straight forward. She was very easy to reach whenever we needed her and put us in contact with one of the best solicitors. From viewing the property to completion took us just over 1 month and that is thanks to her efficiency. Would like to take this occasion and thank her for her 5 star service and all her help.

Mirela · 24 February 2020

★★★★★ 5/5

Google

We were overall very pleased with using KFH and the way especially that Laura Maikovaite dealt with the sale of the house. She was very polite, friendly and knowledgeable in dealing with the sale. We were involved in quite a large chain which she continuously chased for updates whilst the process was followed. Selling / buying a house is incredibly stressful but I have to say that the whole process was a lot easier with Laura and the team looking after our sale and onward purchase. A big thank you for all the hard work and dedication she put into it.

Donna · 24 February 2020

★★★★★ 5/5

Google

KFH have been great in helping me buy my first Home in particular Laura Maikovaite at the West Wickham Branch she is fantastic really helpful, professional and has been on hand at every stage to guide me through the buying process . I also Dealt with Lee their Mortgage Broker he was also extremely helpful and went through lots of Mortgage options to find one best suited to myself and my partner. Would definitely recommend KFH to anyone looking to buy new property.

Emma · 8 February 2020

★★★★★ 5/5

Google

I signed up with KFH 3 years ago to find my next home. Vanessa was adamant that she would find me my dream home. After several viewings with much disappointment as I could not find the right home I gave up but vanessa never gave up. She got to know what I was really looking for in a new home and contacted me when she had something that she knew I would be interested in. Her upbeat positive attitude is infectious. She is diligent, conscientious and tenacious. She follows through and keep you informed at all times. Needless to say, as Vanessa promised 3 years ago that she would find me my dream home. I'm so excited to share that she has truly found me my dream home. Vanessa, thank you so much for all your hard work. I really appreciate that you went the extra mile and got me there in the end. You're a star. Marcia

Marcia · 25 January 2020

★★★★★ 5/5

Google

We have just completed on our first home and we could not be happier with the service that we have received from all the team at West Wickham, especially Laura. She has kept us up-to-date, answered all of our questions and ensured that she has helped us to chase anything and everything! We really would like to thank everyone. We are so happy in our first home :)

Chloe · 21 June 2022