Trusted Agent profile

Robert Luff and Co West Sussex reviews

4.5

★★★★★ Excellent

116 reviews across 2 platforms

5-7 South Street, Lancing, West Sussex, BN15 8AP

Robert Luff and Co's West Sussex office at 5-7 South Street is rated 4.5 out of 5 across 116 reviews on two platforms, including 92 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Sussex office, from every platform, shown as written. First names only.

4/5

Google

Really impressed with the service provided by Sheridan. She was polite, friendly, enthusiastic and showed us a property that she thought we’d like which we ended up putting an offer in for which was accepted.

Lorraine · 13 June 2019

Agent replied · 11 June 2024

A very happy outcome! Thank you so much for the lovely review Lorraine. We hope you are very happy in your new home. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Brilliant service from a Team that stayed close to everyone involved and ensured we were kept up to date and everything remained on track. Big thanks everyone. Highly recommend!

Sara · 12 June 2020

Agent replied · 11 June 2024

Thank you for the lovely words Sara. We were very pleased to help you get moving and find you a new home. Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Great service from Lee at Robert Luff. Any time we had any issues he helped us chase our solicitor and broker. Very efficient service from Lee. Would highly recommend.

Ellie-may · 12 June 2020

Agent replied · 11 June 2024

Thank you for the very kind words in your review Ellie-May, we are pleased to have been of assistance in your home sale. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Excellent service making the sale of our house easy and hassle free. Lee Quigley certainly went the extra mile for us, well done!

D · 12 June 2020

Agent replied · 11 June 2024

We pride ourselves on going that extra mile for our clients so thank you very much for that lovely review! Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

I found the staff at robert luff estateagents very helpful and coutious with us

Jenny · 12 June 2020

Agent replied · 11 June 2024

Thank you for the great review Jenny. We were very pleased to help you get moving and find you a new home. Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Very polite and efficient service - would recommend!

Michelle · 13 June 2019

Agent replied · 11 June 2024

Thank you very much for the great review Michelle! If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

5 star service offered from this company. Thoroughly recommend.

Geraint · 13 June 2018

Agent replied · 11 June 2024

Thank you very much for the great review Geraint! Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

A pleasure to work with

Doug · 13 June 2019

Agent replied · 11 June 2024

Likewise Doug! We are pleased to have been of assistance through your home move. Thank you for choosing Robert Luff & Co Lancing. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Helpful, responsive, efficient.

Toni · 13 June 2018

Agent replied · 11 June 2024

Thank you for the 5 Star review Toni

1/5

Trustpilot

Not at all professional

Rating only, no written review.

Vincenzo · 14 January 2025

Agent replied · 25 December 2025

We're sorry to read this disappointing review. We'd love the opportunity to rectify the situation if you'd be happy to contact us and give us further details.

5/5

Google

Rating only, no written review.

Angela · 12 April 2024

Agent replied · 11 June 2024

Thank you for the 5 Star review Angela 👍 …

5/5

Google

Rating only, no written review.

Angela · 29 March 2024

Agent replied · 25 October 2024

Thank you for the 5 Star review Angela 👍 …

5/5

Google

Rating only, no written review.

Howie · 12 June 2023

Agent replied · 11 June 2024

Thank you for the 5 Star Review Howie.

5/5

Google

Rating only, no written review.

Sahin · 12 June 2023

Agent replied · 11 June 2024

Thank you for the 5 Star Review Sahin. We do hope you will recommend us to your family and friends. The Lancing Team @ Robert Luff & Co

2/5

Google

Rating only, no written review.

Sandra · 12 June 2022

1/5

Google

Rating only, no written review.

LATIFA · 12 June 2021

4/5

Google

Great staff

Matt · 12 June 2020

Agent replied · 11 June 2024

Now that's a review the team are always pleased to hear! Thank you Matt. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

They are very kind.

Robert · 13 June 2018

Agent replied · 11 June 2024

Thank you for the very kind words Robert. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Great guys

Chris · 13 June 2018

Agent replied · 11 June 2024

Why thank you Chris! That's the kind of review the team are always pleased to receive. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team

5/5

Google

Rating only, no written review.

Carol · 13 June 2017

Agent replied · 11 June 2024

Thank you for the 5 Star review Carol

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robert Luff and Co's Google reviews

Questions about Robert Luff and Co West Sussex

How many reviews does Robert Luff and Co West Sussex have?

Robert Luff and Co's West Sussex office has 116 reviews across two platforms: 92 on Google, 24 on Trustpilot (across the whole business).

What is Robert Luff and Co West Sussex's rating?

Robert Luff and Co West Sussex is rated 4.5 out of 5 across all 116 reviews, and 4.8 out of 5 on Google from 92 reviews.

Where is Robert Luff and Co's West Sussex office?

Robert Luff and Co West Sussex, 5-7 South Street, Lancing, West Sussex, BN15 8AP.

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