Trusted Agent profile
★★★★★
83 reviews across 2 platforms
29 High Street, Steyning, West Sussex BN44 3YE
King and Chasemore's West Sussex office at 29 High Street is rated 4.1 out of 5 across 83 reviews on two platforms, including 65 Google reviews rated 4.7. The 18 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the West Sussex office, from every platform, shown as written. First names only.
1/5
TrustpilotManager never in when I telephoned
Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.
5/5
GoogleBruno and Tim handled the sale of my mother's property with professionalism and politeness. The process was very smooth and I would not hesitate to recommend them.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotUnbelievably rude and untrustworthy
Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.
5/5
GoogleVery professional, good communication. Always dealt with same few people so continuity assured. Great care taken with photos and listing. Useful feedback. Would definitely use again.
Thanks you so much Lucy for your 5 star review of the service you received at our Steyning branch of King & Chasemore.
1/5
GoogleRating only, no written review.
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at review@countrywide.co.uk and we’ll be happy to look into it further.
5/5
GoogleMike Duck helped us to achieve a fast sale and was always available with helpful. knowledgeable and friendly advice. Highly recommended.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Hi James, thank you for your great rating, I'm glad to see that the overall service was good, we do appreciate all feedback. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King and Chasemore's West Sussex office has 83 reviews across two platforms: 65 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
King and Chasemore is rated 4.1 out of 5 across all 83 reviews, and 4.7 out of 5 on Google from 65 reviews, checked 9 October 2026.
King and Chasemore, 29 High Street, Steyning, West Sussex BN44 3YE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.