King and Chasemore reviews

★★★★★ 1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John · 29 June 2025

★★★★★ 5/5

Google

We purchased a property and although we had a few delays along the way Bruno and his team were very helpful and knowledgeable, keeping us regularly up to date with information:changes etc. we’ve now moved and so glad everyone stuck with us 😊 …

Kirsty · 16 April 2023

★★★★★ 5/5

Google

absolutely excellent service I had queries about my mothers property in Fareham, being dealt with by Mann and co , I had a lot of questions to reply to, with regards to the selling .The area manager in Steyning could not have been more helpful, he explained all the technicality's . and then phoned the solicitors and downloaded the information and forward it . thank you very much.

Jerry · 15 September 2024

★★★★★ 5/5

Google

Bruno, Tim and the team at King and Chasemore were amazing from start to finish. I have never sold a house before so had no idea what I was doing. They were there every step of the way to guide me through the process. They made the whole process stress free. Thank you!

Jenny · 16 April 2022

★★★★★ 5/5

Google

Bruno and his team at King and Chasemore were exemplary in every way. It's a tricky climate right now in the property market and they proved their worth at every turn keeping everyone focused and happy throughout. I cannot speak highly enough of them and would fully recommend without hesitation.

Elizabeth · 16 April 2022

★★★★★ 5/5

Google

I’ve been really happy with my treatment from king & Chasemore, especially Bruno, who has kept me updated with everything, , highly recommend this company

Gillian · 16 April 2024

★★★★★ 5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri · 25 September 2025

★★★★★ 5/5

Google

The service we've received from Bruno and Tim has been fantastic, and they have made the experience of buying our first house a lot less stressful. would highly recommend, and would love to buy another property through them in the future. Would give 6 stars if I could.

Mitch · 16 April 2022

★★★★★ 1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay · 30 March 2025

★★★★★ 5/5

Google

Victor Patel, what a helpful , informative and delightful character he is! I have no hesitation in recommending him to anyone who wishes to have their home appreciated and valued fairly.

Helenmary · 23 July 2025

★★★★★ 1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.

AC · 26 January 2026

★★★★★ 5/5

Google

Bruno and the team provided excellent service. They are friendly and helpful and steered us through difficult times to successfully sell our property. I would recommend them without reservation.

Pip · 16 April 2023

★★★★★ 4/5

Google

Amy and Emma were very friendly and responsive. They were extremely accommodating and supportive of our needs as buyers. They were also highly proactive in liaising with the seller on our behalf, playing a key role in facilitating a quick and smooth sale process. Thank you!

Katherine · 16 April 2020

★★★★★ 1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer · 8 October 2024

★★★★★ 5/5

Google

Bruno and his team have been brilliant throughout as has our solicitor at Countrywide who I would thoroughly recommend. Bruno has gone above and beyond to secure the sale of our property in Shoreham by Sea and our new purchase.

Wendy · 16 April 2021

★★★★★ 5/5

Google

Bruno and team went 'the extra mile' to enable the completion of a complicated chain of sales. I don't think it would have all gone through if we had relied on some of the other estate agents.. Well done everyone

Sue · 16 April 2021

★★★★★ 1/5

Google

Absolutely terrible business. We had to do our own viewings on several occasions. And ones we had someone interested. their communication with the buyer and ourselves was terrible, making us almost loose our buyer. So we contacted the buyer ourselves and demanded king and chasemore to stay out of it. King and chasemore made both parties believe that they were the issue in the communications, but after dealing with the sales ourselves, we found out king and chasemore was the issue. They still demanded almost full price for their "services". And when we protested the amount, there were no records of all the complaints we made, so we had no case. Avoid steyning king and chasemore, you will end up regretting it if you don't.

Jeremy · 18 May 2024

★★★★★ 5/5

Google

We might be in a Covid lockdown but I was so lucky with the service I received. Bruno Sandilands and Tim Benge at King and Chasemore Steyning sold our house efficiently. I had a great experience with Beth Hinton in their Mortgage Services and the conveyancers, Hannah Drake and Leanne Williams, at Countrywide Conveyancing completed the package. Having everything under one umbrella made everything so smooth and helped keep communication lines open so that the whole process was delivered within minimal stress to me. Thank you all so much! You are an amazing team and I would highly recommend you to anyone.

Mandy · 16 April 2021

★★★★★ 5/5

Google

Kay and Colin were brilliant with the sale of my property. They communicated with me every week even if there was not any new news. How refreshing an Estate Agent that understands customer service. Would recommend them 100%

Janet · 16 April 2019

★★★★★ 5/5

Google

Fantastic service from Bruno Sandilands at King and Chasemore in Steyning. Very thorough and communicative - going above and beyond to keep the flow of information between all parties in a difficult sale. Always calling when he said he would and keeping us updated. Exemplary service - many thanks!

Gilly · 16 April 2024

★★★★★ 5/5

Google

I cannot thank the team here at the Steyning branch enough. From the day I viewed the property with Reece to show me around and Bruno keeping me involved throughout the whole process they have made me buying my first property extremely easy and calming. They have worked so hard on this for me and they deserve 10 gold stars. Thanks guys!

Vicki · 16 April 2023

★★★★★ 5/5

Google

My recent experience selling with King & Chasemore in Steyning has been genuinely enjoyable. Amy and Emma worked hard to help me sell my late fathers home … - i would highly recommend.

Big · 16 April 2020

★★★★★ 1/5

Trustpilot

Chichester branch

Chichester branch. Terrible customer service, clearly more about the money rather than advising as to what would actually result in a quick sale. Was told a potential viewer was "a bit bonkers" and was more or less forced out of our home 15 mins before another viewing as they had turned up early. Wasted 3 months. And now, despite REPEATED requests, they still can't pick their board up (even though we have sold via another agent). AVOID. AVOID. AVOID.

Dean · 22 March 2024

★★★★★ 5/5

Google

Bruno and his team were very responsive and helpful throughout the whole process. I would highly recommend King and Chasemore and will use them again in the future.

James · 16 April 2021