2/5
Tried looking up a property on theirβ¦
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
Trusted Agent profile Β· West Suffolk
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1,370 reviews across 2 platforms
Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk, CB8 0HT
William H Brown's office in West Suffolk, at Meldreth House, is rated 2.4 out of 5 across 1,370 reviews on two platforms, including 146 Google reviews rated 4.6.
Every review we hold for the West Suffolk office, from every platform, shown as written. First names only.
2/5
Tried looking up a property on theirβ¦
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
1/5
Horrible horrible service
Horrible horrible service! Do not recommend.
1/5
Worst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
5/5
Absolutely amazing service by Susan O'connor in lettings thank you so much ππPositiveResponsiveness, Quality, Professionalism, Value
5/5
Very professional company
1/5
Utterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
Do not use at all
Do not use at all - they are useless !
5/5
I find the staff and service theyβ¦
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
Failed to turn up for valuationβ¦
Failed to turn up for valuation appointment, waste of time and energy
1/5
Awful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
Swaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
1/5
Unprofessional, deceptive and by far the worst estate agents I have ever come across. Avoid at all costs.
5/5
Successful purchase
All good although communication could have been more effective at times.
1/5
GRAYS BRANCH
1/5
Didnβt pay our money back totallyβ¦
Didnβt pay our money back totally unsatisfied
1/5
Sara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
Disgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
Absolutely awful poor communication andβ¦
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
King's Lynn office
King's Lynn office. Incompetent and compulsive liar's
5/5
The guys were really kind and helpful. Would especially recommend their mortgage advisor!
1/5
They are a rip off company
They are a rip off company. Stay clear away from them.
1/5
Awful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
Donβt use them.
1/5
useless
useless! Very bad service! Never again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's West Suffolk office has 1,370 reviews across two platforms: 146 on Google, 1,224 on Trustpilot (across the whole business).
William H Brown Newmarket is rated 2.4 out of 5 across all 1,370 reviews, and 4.6 out of 5 on Google from 146 reviews.
William H Brown Newmarket, Meldreth House, Wellington Street, Newmarket, CB8 0HT, West Suffolk, CB8 0HT.